Resolv Global

Learning and Development

• Deliver engaging and structured training to new customer experience representatives
• Facilitate virtual training sessions
• Explain processes, procedures, systems, and customer service expectations
• Use different teaching approaches for different learning styles
• Monitor learner understanding and identify knowledge gaps
• Conduct knowledge checks, exercises, role plays, and practical activities
• Provide constructive feedback and coaching
• Support learners requiring additional guidance
• Prepare new hires for transition from training into production
• Collaborate with Team Leads and leadership to support learner readiness
• Maintain accurate training records and communicate learner progress
• Adapt training when processes, systems, or requirements change
• Create a positive, professional, and accountable learning environment

Bilingual Training Specialist

• Deliver engaging and structured training to new customer experience representatives
• Facilitate virtual training sessions
• Explain processes, procedures, systems, and customer service expectations
• Use different teaching approaches for different learning styles
• Monitor learner understanding and identify knowledge gaps
• Conduct knowledge checks, exercises, role plays, and practical activities
• Provide constructive feedback and coaching
• Support learners requiring additional guidance
• Prepare new hires for transition from training into production
• Collaborate with Team Leads and other leadership members on learner readiness
• Maintain accurate training records and communicate learner progress
• Adapt training when processes, systems, or requirements change
• Create a positive, professional, and accountable learning environment

• Deliver engaging and structured training to new customer experience representatives
• Facilitate virtual training sessions
• Explain processes, procedures, systems, and customer service expectations
• Use different teaching approaches for different learning styles
• Monitor learner understanding and identify knowledge gaps
• Conduct knowledge checks, exercises, role plays, and practical activities
• Provide feedback and coaching throughout training
• Support learners requiring additional guidance
• Prepare new hires for the transition from training into production
• Collaborate with Team Leads and leadership to support learner readiness
• Maintain accurate training records and communicate learner progress
• Adapt training delivery when processes, systems, or requirements change
• Create a positive, professional, and accountable learning environment

Business Development Rep

• Develop and execute business development strategies to acquire new pharmaceutical and biotechnology clients
• Identify target companies and relevant senior decision-makers within prospective client organizations
• Build relationships with Heads, Vice Presidents, Directors, and other senior stakeholders within Medical Affairs and Medical Information
• Generate and develop qualified new business opportunities, particularly with emerging and smaller pharmaceutical and biotechnology organizations
• Conduct targeted outreach and establish senior-level client relationships
• Leverage existing industry relationships and networks to identify opportunities
• Research target accounts, therapeutic areas, company priorities, and potential business needs
• Lead the business development process from prospecting and qualification through exploratory meetings, proposals, negotiation, and closing
• Understand prospective clients' medical, scientific, and communications needs and identify opportunities where the agency can provide value
• Position the organization as a strategic partner
• Develop account engagement strategies for long-term client relationships
• Maintain a qualified and accurate business development pipeline
• Represent the organization at pharmaceutical, biotechnology, medical communications, scientific, and industry conferences and events
• Build relationships through virtual engagement and face-to-face interaction
• Collaborate with internal scientific, medical, and operational teams to understand client requirements and develop appropriate solutions
• Monitor industry and therapeutic-area trends to identify emerging business opportunities
• Contribute to the growth and expansion of the organization's U.S. market presence
• Work remotely from a professional home office while developing relationships in the field through client meetings, conferences, networking events, scientific meetings, and other industry events
• Travel within California and, when required, elsewhere in the U.S.

Business Development Manager – Medical Communications, Life Sciences

• Develop and execute business development strategies to acquire new pharmaceutical and biotechnology clients
• Identify target companies and relevant senior decision-makers within prospective client organizations
• Build relationships with Heads, Vice Presidents, Directors, and other senior stakeholders within Medical Affairs and Medical Information
• Generate and develop qualified new business opportunities, particularly with emerging and smaller pharmaceutical and biotechnology organizations
• Conduct targeted outreach and establish meaningful senior-level relationships
• Leverage existing industry relationships and networks to identify new opportunities
• Research target accounts, therapeutic areas, company priorities, and potential business needs
• Lead the business development process from initial prospecting and qualification through exploratory meetings, proposals, negotiation, and closing
• Understand prospective clients' medical, scientific, and communications needs and identify opportunities where the agency can provide value
• Position the organization as a strategic partner rather than simply a transactional service provider
• Develop account engagement strategies designed to establish long-term client relationships
• Maintain a qualified and accurate business development pipeline
• Represent the organization at pharmaceutical, biotechnology, medical communications, scientific, and industry conferences and events
• Build relationships through virtual engagement and face-to-face interaction
• Collaborate with internal scientific, medical, and operational teams to understand client requirements and develop appropriate solutions
• Monitor pharmaceutical, biotechnology, medical communications, and therapeutic-area trends to identify emerging business opportunities
• Contribute to the continued growth and expansion of the organization's U.S. market presence
• Work remotely from a professional home office while developing relationships through in-person client meetings, conferences, networking events, scientific meetings, and other industry events
• Travel within California and, when required, elsewhere in the U.S.

• Expand the organization's U.S. presence and client base
• Develop and execute business development strategies to acquire new pharmaceutical and biotechnology clients
• Identify target companies and relevant senior decision-makers
• Build relationships with Heads, Vice Presidents, Directors, and other senior stakeholders within Medical Affairs and Medical Information
• Generate and develop qualified new business opportunities, particularly with emerging and smaller organizations
• Conduct targeted outreach and establish senior-level relationships
• Leverage existing industry relationships and networks to identify opportunities
• Research target accounts, therapeutic areas, company priorities, and potential business needs
• Lead the business development process from prospecting and qualification through exploratory meetings, proposals, negotiation, and closing
• Understand clients' medical, scientific, and communications needs and identify opportunities for agency value
• Position the organization as a strategic partner
• Develop account engagement strategies for long-term client relationships
• Maintain a qualified and accurate business development pipeline
• Represent the organization at pharmaceutical, biotechnology, medical communications, scientific, and industry conferences and events
• Build relationships through virtual engagement and face-to-face interaction
• Collaborate with internal scientific, medical, and operational teams to develop appropriate solutions
• Monitor industry and therapeutic-area trends to identify emerging business opportunities
• Contribute to the growth and expansion of the organization's U.S. market presence
• Travel within California and, when required, elsewhere in the U.S. to meet clients and attend industry events

• Develop and execute business development strategies to acquire new pharmaceutical and biotechnology clients
• Identify target companies and relevant senior decision-makers within prospective client organizations
• Build relationships with Heads, Vice Presidents, Directors, and other senior stakeholders within Medical Affairs and Medical Information
• Generate and develop qualified new business opportunities, particularly with emerging and smaller pharmaceutical and biotechnology organizations
• Conduct targeted outreach and establish senior-level client relationships
• Leverage existing industry relationships and networks to identify opportunities
• Research target accounts, therapeutic areas, company priorities, and potential business needs
• Lead the business development process from prospecting and qualification through exploratory meetings, proposals, negotiation, and closing
• Understand prospective clients' medical, scientific, and communications needs and identify opportunities for agency services
• Position the organization as a strategic partner
• Develop account engagement strategies for long-term client relationships
• Maintain a qualified and accurate business development pipeline
• Represent the organization at pharmaceutical, biotechnology, medical communications, scientific, and industry conferences and events
• Build relationships through virtual engagement and face-to-face interaction
• Collaborate with internal scientific, medical, and operational teams to understand client requirements and develop solutions
• Monitor industry and therapeutic-area trends to identify emerging business opportunities
• Contribute to the growth and expansion of the organization's U.S. market presence
• Work remotely from a professional home office while conducting field-based client meetings and industry activities
• Travel within California and, when required, elsewhere in the U.S.

• Expand the organization's U.S. presence and client base
• Develop and execute business development strategies to acquire new pharmaceutical and biotechnology clients
• Identify target companies and senior decision-makers within prospective client organizations
• Build relationships with Heads, Vice Presidents, Directors, and other senior stakeholders within Medical Affairs and Medical Information
• Generate and develop qualified new business opportunities, particularly with emerging and smaller organizations
• Conduct targeted outreach and establish senior-level relationships
• Leverage industry relationships and networks to identify new opportunities
• Research target accounts, therapeutic areas, company priorities, and potential business needs
• Lead the business development process from prospecting and qualification through exploratory meetings, proposals, negotiation, and closing
• Understand prospective clients' medical, scientific, and communications needs and identify opportunities where the agency can provide value
• Position the organization as a strategic partner
• Develop account engagement strategies for long-term client relationships
• Maintain a qualified and accurate business development pipeline
• Represent the organization at pharmaceutical, biotechnology, medical communications, scientific, and industry conferences and events
• Build relationships through virtual and face-to-face interaction
• Collaborate with scientific, medical, and operational teams to understand client requirements and develop solutions
• Monitor industry and therapeutic-area trends to identify emerging business opportunities
• Contribute to continued growth and expansion of the organization's U.S. market presence
• Travel to meet prospective and existing clients and attend conferences, networking events, scientific meetings, and industry events within California and elsewhere in the U.S.

Business Development Manager, Medical Communications – Life Sciences

• Develop and execute business development strategies to acquire new pharmaceutical and biotechnology clients
• Identify target companies and relevant senior decision-makers within prospective client organizations
• Build relationships with Heads, Vice Presidents, Directors, and other senior stakeholders within Medical Affairs and Medical Information
• Generate and develop qualified new business opportunities, particularly with emerging and smaller pharmaceutical and biotechnology organizations
• Conduct targeted outreach and establish senior-level relationships
• Leverage existing industry relationships and networks to identify new opportunities
• Research target accounts, therapeutic areas, company priorities, and potential business needs
• Lead the business development process from prospecting and qualification through exploratory meetings, proposals, negotiation, and closing
• Understand prospective clients' medical, scientific, and communications needs and identify opportunities where the agency can provide value
• Position the organization as a strategic partner
• Develop account engagement strategies for long-term client relationships
• Maintain a qualified and accurate business development pipeline
• Represent the organization at pharmaceutical, biotechnology, medical communications, scientific, and industry conferences and events
• Build relationships through virtual engagement and face-to-face interaction
• Collaborate with internal scientific, medical, and operational teams to understand client requirements and develop appropriate solutions
• Monitor pharmaceutical, biotechnology, medical communications, and therapeutic-area trends to identify emerging business opportunities
• Contribute to the growth and expansion of the organization's U.S. market presence
• Travel to meet prospective and existing clients and attend relevant conferences, networking events, and industry meetings

• Develop and execute business development strategies to acquire new pharmaceutical and biotechnology clients
• Identify target companies and relevant senior decision-makers within prospective client organizations
• Build relationships with Heads, Vice Presidents, Directors, and other senior stakeholders within Medical Affairs and Medical Information
• Generate and develop qualified new business opportunities, particularly with emerging and smaller pharmaceutical and biotechnology organizations
• Conduct targeted outreach and establish meaningful senior-level relationships
• Leverage existing industry relationships and networks to identify new opportunities
• Research target accounts, therapeutic areas, company priorities, and potential business needs
• Lead the business development process from prospecting and qualification through exploratory meetings, proposals, negotiation, and closing
• Understand prospective clients' medical, scientific, and communications needs and identify opportunities for agency services
• Position the organization as a strategic partner
• Develop account engagement strategies for long-term client relationships
• Maintain a qualified and accurate business development pipeline
• Represent the organization at pharmaceutical, biotechnology, medical communications, scientific, and industry conferences and events
• Build relationships through virtual engagement and face-to-face interaction
• Collaborate with internal scientific, medical, and operational teams to understand client requirements and develop solutions
• Monitor industry and therapeutic-area trends to identify emerging business opportunities
• Contribute to the growth and expansion of the organization's U.S. market presence
• Travel within California and, when required, elsewhere in the U.S.

• Expand the U.S. presence and client base of a global medical communications and life sciences agency
• Develop and execute business development strategies to acquire pharmaceutical and biotechnology clients
• Identify target companies and senior decision-makers within prospective client organizations
• Build relationships with Heads, Vice Presidents, Directors, and other senior stakeholders in Medical Affairs and Medical Information
• Generate and develop qualified new business opportunities, particularly with emerging and smaller pharmaceutical and biotechnology organizations
• Conduct targeted outreach and establish senior-level client relationships
• Leverage industry relationships and networks to identify opportunities
• Research target accounts, therapeutic areas, company priorities, and potential business needs
• Lead the business development process from prospecting and qualification through exploratory meetings, proposals, negotiation, and closing
• Understand client medical, scientific, and communications needs and identify opportunities for agency services
• Position the organization as a strategic partner
• Develop account engagement strategies for long-term client relationships
• Maintain a qualified and accurate business development pipeline
• Represent the organization at pharmaceutical, biotechnology, medical communications, scientific, and industry conferences and events
• Build relationships through virtual engagement and face-to-face interaction
• Collaborate with scientific, medical, and operational teams to understand client requirements and develop solutions
• Monitor industry and therapeutic-area trends to identify emerging business opportunities
• Contribute to continued growth and expansion of the organization's U.S. market presence
• Travel to meet prospective and existing clients and attend relevant conferences, networking events, scientific meetings, and industry events

• Develop and execute business development strategies to acquire new pharmaceutical and biotechnology clients
• Identify target companies and relevant senior decision-makers within prospective client organizations
• Build relationships with Heads, Vice Presidents, Directors, and other senior stakeholders within Medical Affairs and Medical Information
• Generate and develop qualified new business opportunities, particularly with emerging and smaller pharmaceutical and biotechnology organizations
• Conduct targeted outreach and establish meaningful senior-level relationships
• Leverage existing industry relationships and networks to identify new opportunities
• Research target accounts, therapeutic areas, company priorities, and potential business needs
• Lead the business development process from prospecting and qualification through exploratory meetings, proposals, negotiation, and closing
• Understand prospective clients' medical, scientific, and communications needs and identify opportunities where the agency can provide value
• Position the organization as a strategic partner and develop account engagement strategies for long-term client relationships
• Maintain a qualified and accurate business development pipeline
• Represent the organization at pharmaceutical, biotechnology, medical communications, scientific, and industry conferences and events
• Build relationships through virtual engagement and face-to-face interaction
• Collaborate with internal scientific, medical, and operational teams to understand client requirements and develop appropriate solutions
• Monitor industry and therapeutic-area trends to identify emerging business opportunities
• Contribute to the growth and expansion of the organization's U.S. market presence
• Travel within California and, when required, elsewhere in the U.S. for client meetings and industry events

• Develop and execute business development strategies to acquire new pharmaceutical and biotechnology clients
• Identify target companies and relevant senior decision-makers within prospective client organizations
• Build relationships with Heads, Vice Presidents, Directors, and other senior stakeholders within Medical Affairs and Medical Information
• Generate and develop qualified new business opportunities, particularly with emerging and smaller pharmaceutical and biotechnology organizations
• Conduct targeted outreach and establish senior-level client relationships
• Leverage existing industry relationships and networks to identify opportunities
• Research target accounts, therapeutic areas, company priorities, and potential business needs
• Lead the business development process from prospecting and qualification through exploratory meetings, proposals, negotiation, and closing
• Understand prospective clients' medical, scientific, and communications needs and identify opportunities where the agency can provide value
• Position the organization as a strategic partner
• Develop account engagement strategies for long-term client relationships
• Maintain a qualified and accurate business development pipeline
• Represent the organization at pharmaceutical, biotechnology, medical communications, scientific, and industry conferences and events
• Build relationships through virtual engagement and face-to-face interaction
• Collaborate with internal scientific, medical, and operational teams to understand client requirements and develop solutions
• Monitor industry and therapeutic-area trends to identify emerging business opportunities
• Contribute to the growth and expansion of the organization's U.S. market presence
• Travel to meet prospective and existing clients and attend relevant industry events throughout California and elsewhere in the U.S.

Artificial Intelligence

• Own the full sales cycle from prospect identification through qualification, proposal, negotiation, close, and contract administration
• Build and maintain a healthy pipeline of ICP-fit opportunities across the UAE and GCC
• Identify and engage senior technology decision-makers, including CTOs, VPs of Engineering, and Directors of DevOps
• Generate opportunities through outbound prospecting, inbound leads, partner referrals, email outreach, and cold calling
• Apply structured BANT qualification
• Collaborate with engineering and pre-sales teams to translate customer requirements into technical proposals
• Sell Cloud Migration, DevSecOps, SRE, GenAI/Agentic AI, and Managed Services solutions
• Develop and manage AWS and other channel-partner relationships for co-sell and referral opportunities
• Lead commercial negotiations and close deals with CXO-level and senior stakeholders
• Maintain accurate pipeline and deal information in Zoho CRM
• Build pipeline to achieve and exceed quarterly and annual revenue targets
• Represent the organization at industry events, AWS partner forums, and client meetings across the region
• Achieve success through pipeline growth, qualified opportunity conversion, quota attainment, AWS/channel partner development, and accurate CRM forecasting

Sales Manager – Cloud & AI Solutions

• Own the full sales cycle from prospect identification through qualification, proposal, negotiation, close, and contract administration
• Build and maintain a pipeline of ICP-fit opportunities across the UAE and GCC
• Identify and engage senior technology decision-makers, including CTOs, VPs of Engineering, and Directors of DevOps
• Generate opportunities through outbound prospecting, inbound leads, partner referrals, email outreach, and cold calling
• Apply structured BANT qualification
• Work with engineering and pre-sales teams to translate customer requirements into technical proposals
• Sell Cloud Migration, DevSecOps, SRE, GenAI/Agentic AI, and Managed Services solutions
• Develop and manage AWS and other channel-partner relationships for co-sell and referral opportunities
• Lead commercial negotiations and close deals with CXO-level and senior stakeholders
• Maintain accurate pipeline and deal information in Zoho CRM
• Build pipeline to achieve and exceed quarterly and annual revenue targets
• Represent the organization at industry events, AWS partner forums, and client meetings across the region
• Success measured through pipeline growth, qualified opportunity conversion, quota attainment, AWS/channel partner development, and accurate CRM forecasting