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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in enterprise monitoring platforms, alert tuning, and monitoring configuration management, while effectively collaborating with system owners and stakeholders to enhance operational performance and compliance. Proficient in creating visualizations and reports that communicate system health and performance metrics.
Highest-signal resume keywords
Enterprise Monitoring PlatformsAlert TuningMonitoring Configuration ManagementChange Management ProcessesAPIs and Data Ingestion Methods
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Support the Nuclear Regulatory Commission's enterprise monitoring environment
- Conduct regular reviews of monitored nodes with system and application support teams
- Participate in change control boards and reflect infrastructure, system, and application changes across monitoring tools
- Establish, maintain, and automate monitoring configurations, alerting rules, and service checks
- Evaluate monitoring thresholds, alert conditions, and event correlation rules
- Review alerts, events, and notifications to identify noise, gaps, or misconfigurations and implement improvements
- Maintain the list of nodes requiring after-hours support, escalation paths, and contact procedures
- Collaborate with system owners to validate monitoring functional checks
- Identify and close monitoring coverage gaps
- Create and manage diagrams, dashboards, topology maps, and availability views
- Develop and maintain monitoring reports covering performance metrics, trends, and operational insights
- Support audit preparation and responses with stakeholders
- Support integrations between monitoring tools and enterprise applications
- Provide subject-matter expertise on monitoring best practices, tool capabilities, and operational improvements
Requirements
What you’ll need- Bachelor's degree and 5 years of relevant experience
- Strong understanding of enterprise monitoring platforms such as WhatsUp Gold, OpManager, Splunk, Cisco Catalyst Center, or similar
- Experience with alert tuning, event correlation, automated service checks, and monitoring configuration management
- Familiarity with change management processes and ITIL-aligned operational practices
- Ability to create dashboards, diagrams, and visualizations communicating system health and performance
- Excellent communication skills for collaborating with system owners, support teams, and audit stakeholders
- Experience supporting monitoring integrations via APIs, SNMP, syslog, or other data ingestion methods
- Strong analytical and problem-solving skills focused on proactive detection and rapid response
- Must be a United States citizen or a US resident with at least 7 years of residency
- Ability to receive an NRC IT-1 Public Trust clearance
- May be requested to work evenings and weekends occasionally
- Must meet stated physical demands, including lifting up to 50 pounds
- Preferred: Experience supporting federal agencies or regulated environments
- Preferred: Knowledge of compliance frameworks relevant to operational monitoring
- Preferred: Background in enterprise infrastructure, networking, or application operations
Benefits
Comp & perks- 90% telework / 10% Rockville, MD
- Day shift Monday–Friday
- Less than 10% travel
- Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Monitoring Configuration ManagementAlert TuningEvent CorrelationAutomated Service ChecksDashboard CreationPerformance Metrics AnalysisOperational Insights ReportingMonitoring Threshold EvaluationNoise IdentificationService Check Automation
Soft Skills
Excellent Communication SkillsAnalytical SkillsProblem-Solving SkillsCollaboration Skills
Tools & Technologies
WhatsUp GoldOpManagerSplunkCisco Catalyst CenterSNMPSyslog
Certifications & Qualifications
NRC IT-1 Public Trust Clearance
Industry Keywords
Federal AgenciesRegulated EnvironmentsCompliance FrameworksITIL-Aligned PracticesEnterprise Infrastructure