Scania Group

Technician

• Train and work toward becoming a qualified Heavy Vehicle Technician
• Work on Scania commercial vehicles
• Develop solutions tailored to challenging New Zealand roads
• Participate in structured training supported by experienced tradespeople
• Collaborate in a team-based work environment
• Contribute to Scania’s focus on digitalisation, autonomous vehicles, electrification and sustainability

Apprentice Technician

Operations

• Actualizar y dar seguimiento a indicadores de gestión de taller, mantenimiento y seguridad mediante Power BI y Power Query
• Dar soporte en la gestión de garantías, incluyendo recopilación de sustentos, revisión de indicadores y seguimiento
• Realizar seguimiento estadístico de solicitudes de compra de los CWS
• Apoyar la elaboración de presentaciones mensuales para clientes de minería
• Brindar soporte administrativo según sea necesario
• Identificar desviaciones y proponer mejoras en procesos actuales mediante SRS-A3
• Participar en proyectos de mejora y brindar soporte a la dirección de Minería

Practicante de Operaciones de Minería

Security Engineer

• Brindar soporte a las actividades de las sucursales de Scania a nivel nacional
• Realizar seguimiento a los procedimientos de las sucursales
• Monitorear constantemente los entregables de las sucursales
• Dar soporte al área de Seguridad, Salud y Medio Ambiente

Practicante Pre Profesional de Seguridad

Financial Planning and Analysis

• Atiende llamadas telefónicas y consultas rutinarias por correo electrónico o postal, derivando asuntos a colegas cuando sea necesario
• Abre y distribuye el correo y responde a solicitudes rutinarias mediante cartas o correos electrónicos
• Da formato básico a cartas, memorandos e informes utilizando software de oficina estándar
• Introduce datos en los sistemas de la empresa y revisa la información para garantizar su precisión y accesibilidad
• Mantiene calendarios de citas y reserva salas de reuniones para organizar reuniones de negocio
• Recibe visitantes y atiende solicitudes de información, derivando asuntos complejos a colegas
• Sigue procedimientos obligatorios para cumplir los estándares de calidad y los códigos regulatorios y de conducta
• Organiza su horario diario según las prioridades cambiantes
• Desarrolla y mantiene habilidades técnicas o procedimentales mediante actividades de planificación, capacitación y entrenamiento

Aprendiz Finance

Analyst

• Prospect for, develop, and manage the customer portfolio through business visits, CRM utilization, and market analysis
• Identify business opportunities for maintenance services, repairs, parts, connectivity, and solutions for trucks, buses, and engines
• Promote the sale of workshop services, maintenance contracts, and other portfolio solutions
• Prepare commercial proposals, lead negotiations, and follow the sales cycle through to the closing and execution of services
• Develop prospecting and relationship-building initiatives to increase the flow of vehicles and engines to the workshop and external service operations
• Work collaboratively with Service Consultants, Solutions Sales Representatives, Key Account Managers, and Scania
• Schedule appointments, follow up on quotations, reactivate inactive customers, and drive sales of services, parts, and labor
• Use the CRM to manage the sales funnel, record interactions, track opportunities, and monitor performance indicators
• Develop customer loyalty and retention initiatives
• Identify opportunities for contract renewals and expansions, cross-selling, and up-selling
• Develop commercial initiatives aligned with the Full Potential Services (FPS) strategy
• Contribute to revenue, customer retention, Scania parts sell-out, and business profitability targets
• Manage and resolve conflicts, complaints, and dissatisfaction identified through NPS surveys
• Follow up on action plans and promote continuous improvement in customer experience, satisfaction, and loyalty

Commercial Analyst

General

• Demostraciones de productos
• Habla sobre las características/atributos más básicos del producto/servicio
• Proporciona información básica sobre productos/servicios
• Ayudar a instalar equipos y aparatos siguiendo instrucciones rigurosas y detalladas
• Ayuda a mantener y reparar equipos y aparatos siguiendo instrucciones estrictas y detalladas
• Responde a problemas básicos del cliente, como devoluciones
• Seguir procedimientos obligatorios para cumplir estándares de calidad y códigos regulatorios
• Greet customers and engage them in conversation to build rapport
• Solicitar al cliente que identifique el producto o servicio de interés y su uso previsto
• Trabaja según una programación asignada
• Follow basic mandatory work instructions to safeguard the environment and well-being
• Desarrollar y mantener habilidades mediante evaluación, planificación, capacitación y entrenamiento

Técnico de Mantenimiento Diésel

• Demonstraciones de productos
• Habla sobre las características/atributos más básicos del producto/servicio
• Proporciona información básica sobre productos/servicios
• Ayuda a instalar equipos y aparatos llevando a cabo preparaciones y proveyendo soporte mientras sigue instrucciones rigurosas y detalladas
• Ayuda a mantener y reparar equipos y aparatos llevando a cabo los preparativos y proporcionando asistencia mientras sigue instrucciones estrictas y detalladas
• Responde a los problemas básicos del cliente, como las devoluciones
• Seguir procedimientos obligatorios para asegurar estándares de calidad y cumplimiento de códigos regulatorios y de conducta
• Recibir a los clientes y entablar conversación para establecer una relación
• Identificar las necesidades del cliente y el producto o servicio de interés
• Trabaja según una programación asignada
• Seguir instrucciones de salud, seguridad y medio ambiente, incluido el uso de equipo de protección personal
• Desarrollar y mantener habilidades mediante actividades de evaluación, planificación, capacitación y entrenamiento formal e informal
• Mantener relaciones con clientes y personal de ventas mediante conocimientos técnicos de productos, disponibilidad, territorios de ventas y clientes

Técnico de Mantenimiento Diesel

• Demonstrate products
• Discuss basic product/service features and attributes
• Provide basic product/service information
• Assist with installing equipment and appliances by preparing and providing support while following rigorous, detailed instructions
• Assist with maintaining and repairing equipment and appliances while following strict, detailed instructions
• Respond to basic customer problems, such as returns
• Follow mandatory procedures to meet quality standards and comply with external regulations and internal codes of conduct
• Greet customers on incoming calls or in store and engage them to build rapport
• Identify customers’ product or service interests and intended use
• Work according to an assigned schedule
• Follow basic mandatory health, safety, and environmental instructions
• Develop and maintain skills through assessment, planning, training, and formal and informal development activities
• Support customers through specialized technical or scientific product knowledge and applications
• Maintain ongoing relationships with selected customers and sales staff

Técnico Mantenimiento Diésel

• Rotar aproximadamente 3 meses por cada una de cuatro áreas durante un programa de 12 meses: Seguros, Crédito y Operaciones, Área Comercial (flujos de venta) y Finanzas
• Apoyar procesos, analizar información y realizar seguimiento de indicadores en Seguros
• Colaborar en la gestión de operaciones, análisis de datos y mejora de procesos en Crédito y Operaciones
• Analizar el funnel de ventas, realizar seguimiento de flujos comerciales y apoyar al equipo comercial
• Apoyar tareas de análisis financiero, reporting y control económico
• Participar en proyectos transversales relacionados con Microsoft Copilot, Power BI, análisis, visualización e integración de datos
• Mejorar reportes y apoyar la toma de decisiones

Finance Trainee

• Respond to roadside breakdowns and carry out fast, safe, and effective repairs
• Diagnose faults using the latest diagnostic equipment
• Complete servicing, maintenance, and mechanical repairs on HGVs
• Deliver a high standard of customer service while working independently
• Ensure all work is completed with safety front of mind
• Cover rotating early and late shifts and associated breakdown call-outs

Breakdown Technician

Designer

• Serve as the technical responsible designer within Cab Product Follow Up
• Secure product properties and quality throughout R&D milestones
• Ensure products are correctly verified and documentation is ready before project introduction
• Make technical decisions based on input from laboratories and responsible line designers
• Produce CATIA CAD drawings for manufacturing and assembly of cab parts
• Work with all types of cab parts except software and electronics
• Participate actively in assignment and team planning
• Collaborate with production, procurement, and other cross-functional teams
• Solve product changes related to improvements, quality improvements, and cost reduction

Mechanical Designer, Product Follow-up, Cab

• Install, maintain, and repair items or products ordered at customers' homes or places of business
• Support customers through specialized technical or scientific knowledge and product applications
• Maintain ongoing relationships with selected customers and sales staff
• Demonstrate basic product/service features using a predefined script
• Provide basic product/service information and respond to customer questions
• Perform simple installation, maintenance, and repair tasks under close supervision
• Respond to basic customer issues, such as returns, and escalate issues appropriately
• Follow mandatory procedures, quality standards, regulatory codes, and internal codes of conduct
• Contact allocated existing customers to establish contact and build rapport
• Clarify customer requirements using a standard sales script
• Organize daily work schedules according to changing priorities
• Follow health, safety, environmental, and personal protective equipment instructions
• Develop procedural and technical skills through assessment, development planning, training, and coaching

Technician, RYG

• Service, maintain, and repair heavy commercial vehicles
• Work within Scania’s health-and-safety-focused environment
• Undertake continued development and training at the National Learning Academy
• Increase pay by gaining experience and developing technical skills
• Participate in the recruitment process, including a hiring-manager conversation and branch/workshop tour

HGV Technician

• Ensure customer satisfaction through preventive maintenance tasks while learning the profession and developing skills for more complex maintenance and repairs.
• Support technicians with vehicle maintenance or repair.
• Guarantee correct stamping of work performed.
• Ensure process flow by communicating completed work.
• Implement improvement proposals.
• Check availability of tools and parts and retrieve them from the warehouse.
• Check maintenance information availability and apply work methods.
• Perform visual vehicle inspections and manage deviations.
• Wash parts and components.
• Start and finalize work orders.
• Prepare vehicles or components.
• Search for information in the system.
• Perform maintenance and finalize stamping.
• Clean the work area and return used tools.
• Communicate completed assignments and deviations to the workshop manager.
• Propose solutions and follow up on improvement plans.
• Comply with all workshop safety standards.

Technician – Manual Operation 1

• Install, maintain, and repair products or equipment at customers' homes or places of business
• Support customers using specialized technical or scientific knowledge and product applications
• Maintain relationships with selected customers and sales staff
• Demonstrate basic product/service features using a predefined script
• Provide basic product/service information and answer customer questions
• Perform simple installation, maintenance, and repair tasks under close supervision
• Respond to basic customer issues, including returns, and escalate appropriately
• Follow operational, regulatory, safety, and environmental compliance procedures
• Contact allocated existing customers to establish rapport
• Clarify customer requirements using a standard sales script
• Organize daily work schedules around changing priorities
• Participate in assessment, development planning, training, and coaching activities