Starling Bank

Marketing Operations Associate

Starling Bank
Posted 10/21/2026full-timeLondon • United KingdomJuniorMid-LevelWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing marketing campaigns across digital and traditional platforms, with a strong focus on budget management, timeline coordination, and vendor relationship management. Proven ability to enhance operational workflows and improve marketing productivity through effective collaboration and communication.

Highest-signal resume keywords
Marketing Campaign ManagementBudget ManagementVendor Relationship ManagementProject CoordinationCross-Functional Collaboration

About the role

Key responsibilities & impact
  • Assist in planning, coordinating, and executing marketing campaigns across digital and traditional platforms, including paid campaigns
  • Manage campaign timelines, resources, and deliverables to ensure deadlines are met
  • Monitor campaign effectiveness and report on metrics to identify optimisation opportunities
  • Coordinate logistics for conferences, sponsorships, webinars, merchandise, and internal/external meetings for UK&I and EMEA activations
  • Manage vendor relationships, negotiate contracts, and handle event-related communications
  • Oversee event timelines, budgets, and staffing
  • Collaborate with internal teams and external partners on strategic partnerships and sponsorships
  • Organise co-branded marketing materials and activations with the Creative Studio
  • Provide administrative support to marketing and business development leadership, including meeting preparation, briefing documents, and reports
  • Maintain marketing documentation, databases, and project management systems
  • Track marketing budgets and expenses and provide regular leadership updates
  • Support internal communications for cross-functional alignment
  • Develop and implement operational workflows to improve marketing productivity
  • Identify and resolve bottlenecks in project timelines and processes
  • Create and maintain process documentation for the marketing team

Requirements

What you’ll need
  • Up to 2 years of experience in marketing or operations, project or digital media management, or a similar role
  • Strong organisational skills with the ability to manage multiple projects and priorities simultaneously
  • Excellent attention to detail, time management, and problem-solving abilities
  • Strong communication and interpersonal skills with the ability to collaborate effectively across teams and across time zones
  • Experience in managing budgets, timelines and roadmaps, and vendor relationships
  • Ability to thrive in a fast-paced, dynamic environment while maintaining a focus on operational excellence with strong initiative

Benefits

Comp & perks
  • 33 days holiday (including public holidays, which you can take when it works best for you)
  • An extra day’s holiday for your birthday
  • Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
  • 16 hours paid volunteering time a year
  • Salary sacrifice
  • Company enhanced pension scheme
  • Life insurance at 4x your salary
  • Group income protection
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care
  • Partner benefits including discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Incentives refer a friend scheme
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Cycle to Work initiative
  • Salary Sacrificed Gym partnerships
  • Electric Vehicle (EV) leasing
  • Flexible working arrangements discussed with the line manager

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Digital Media ManagementProject ManagementCampaign Effectiveness MonitoringLogistics CoordinationProcess Documentation
Soft Skills
Organisational SkillsAttention to DetailTime ManagementProblem-Solving AbilitiesInterpersonal Skills
Tools & Technologies
Project Management SystemsMarketing Documentation Databases
Industry Keywords
Marketing CampaignsSponsorshipsCo-Branded MarketingOperational ExcellenceInternal Communications