Sunbelt Rentals, Inc.

Human Resources

• Answer HR Helpline calls and provide timely, professional support to team members
• Act as an initial escalation point and determine appropriate resolution paths
• Respond to inquiries according to established SLAs through phone, case management systems, and the Support Hub
• Provide answers and solutions for HR matters including payroll, background checks, new hire support, compensation, leaves of absence, separations, employee concerns, and administrative support
• Support HR Service Center, pre-employment, hiring, onboarding, and HR administration needs
• Ensure process excellence, compliance, and effective delivery of HR administrative programs
• Build relationships with HR Business Partners and other HR functional areas
• Educate team members on HR Shared Services resources and self-service tools such as Support Hub and Workday
• Process, enter, and approve Workday transactions while maintaining accurate employee data
• Document and escalate requests and inquiries as needed
• Interpret HR policies and escalate matters to appropriate departments
• Develop and maintain knowledge base articles and HR support resources
• Assist with transitioning HR administrative processes to the centralized HR Administration team
• Partner with HR, Operations, functional groups, and IT to transition and streamline processes
• Serve as liaison between HR teams and functional partners
• Support process controls and reporting to identify potential breakdowns
• Participate in HR initiatives, process improvements, and projects
• Perform other duties as assigned

HR Shared Services Specialist

Project Manager

• Assist Project Managers in quoting, execution, and closeout of Load Bank projects
• Provide technical expertise to sales and operations team members
• Support information management and resource coordination for project outcomes
• Attend project and PMO meetings, document discussions and action items
• Review RFQs, project solution designs, schedules, drawings, proposals, and reports
• Provide assistance for level 1 and 2 service requests
• Manage project data in the ERP system and maintain PMO project trackers
• Submit profitability analysis and leadership approval requests
• Generate and manage Order Prep Sheets, Pickup Notes, purchase orders, project folders, and templates
• Assist with project budgets, change orders, logistics, freight deliveries, pickups, and third-party drivers
• Conduct site walks and periodic site visits
• Assess equipment needs and provide alternative equipment suggestions
• Maintain project documents, deadlines, submittals, requirements, and deliverables
• Support customer communications and provide project information to OAA, OSR, and technicians
• Assist with billing documentation, PMO monitoring/reporting tools, and fleet resource planning
• Provide cross-training and coverage support
• Participate in safety, quality, continuous improvement, and special projects
• Perform other duties as assigned

Assistant Project Manager, Load Banks

Sales Development Rep

• Build sales pipeline for customers
• Identify, develop, drive, and maintain relationships with new and/or struggling customers
• Work across multiple market segments
• Perform duties requiring indoor and outdoor work as needed

Sales Development Manager

Manager

• Ensure effectiveness and efficiency within the assigned territory
• Develop business and market strategies to drive growth and profitability
• Engage and motivate employees and ensure employees are in the right positions
• Provide sales leadership and maintain high customer satisfaction
• Develop action plans for monthly, quarterly and annual goals
• Review Profit and Loss Reports and adjust strategy to improve Regional and Profit Center operations
• Develop regional organizational structures to meet customer needs and growth and revenue objectives
• Lead Store Managers in optimizing fleet mix, pricing, maintenance programs, utilization, delivery, and fleet sharing
• Execute programs and modify direction based on business conditions and company goals
• Design and implement operational and sales-driven strategies
• Execute market plans to maximize sales and profit potential
• Develop and implement strategic plans for long-range objectives
• Recognize and capitalize on industry and market trends
• Lead sales forecasting, management, and sales force development
• Ensure exceptional customer service by resolving issues and identifying opportunities
• Coach direct reports and build the region’s leadership pipeline
• Direct management, sales, and staff to perform effectively and create a culture of growth
• Ensure coordinated leadership and consistency between regions

Regional Manager

Outside Sales

• Develop and maximize Ground Protection market share in all sectors within the assigned territory or region
• Perform and lead sales efforts
• Manage and lead the local Profit Center
• Ensure safe, efficient, and superior customer experiences through application of company policies and procedures
• Expand an existing portfolio in a high-demand market through cold calling and closing
• Develop new business and retain customers
• Work with the team to deliver customer solutions

Outside Sales Representative – Ground Protection

• Build sales pipeline
• Identify, develop, drive, and maintain relationships with new and/or struggling customers within multiple market segments
• Support customer growth through equipment rental solutions
• Perform duties involving indoor and outdoor work, bending, squatting, crouching, reaching, and lifting 25 pounds or more as required

• Provide technical expertise to internal and external stakeholders regarding load banks, electrical generation, and electrical distribution
• Attend, plan, coordinate, and lead internal and external stakeholder meetings
• Gather, review, and document project requirements and determine scope of work
• Perform jobsite visits as necessary for project quoting and execution
• Determine equipment and service needs and generate project quotes
• Plan and coordinate project operations
• Determine and manage project quality and reporting measures
• Generate project plans, drawings, budgets, logs, reports, summaries, and lessons learned
• Gather data and communicate project progress and status to stakeholders
• Follow and ensure adherence to standard operating procedures
• Support project staff with logistics, equipment preparation, mobilization and demobilization, and human resources
• Provide assistance to management staff and perform other assigned duties
• Manage multiple projects at varying stages and scopes, including projects inside and outside the United States

Project Manager, Load Banks

• Ensure strict compliance with safety protocols, leading training and annual certification initiatives
• Develop and execute strategic project plans aligned with company objectives
• Provide technical and organizational leadership for cross-functional teams managing the design, installation, and commissioning of energy solutions projects
• Oversee project schedules, budgets, forecasts, and resource allocation
• Serve as primary client liaison for hyperscale and enterprise accounts
• Mentor and develop project management talent
• Manage third-party labor partnerships and quality control on active sites
• Evaluate project financials, including P&L, cost-to-completion, and revenue projections
• Authorize and execute change orders
• Monitor material delivery schedules and resolve logistical challenges
• Provide detailed weekly reports on project performance, revenue, and expenses to senior management

Senior Project Manager, CRT

Field Engineer

• Perform preventive maintenance on equipment
• Perform diagnostics and make repairs on equipment safely and effectively to avoid downtime
• Service a fleet including aerial work platforms, construction tools and equipment, and potentially generators, pumps, HVAC systems, and oil/gas equipment
• Work on a variety of makes, models, and equipment in challenging remote locations
• Develop new skills for a career track in service or operation management
• Work with a safety-focused team
• Perform miscellaneous, incidental, or similar duties as required

Field Service Technician – Level 2

Sales

• Motivate and coach sales staff on strategic and tactical decisions to drive growth
• Recognize and react to market conditions
• Develop, mentor, set goals for, and coach sales staff
• Manage own sales territory
• Build customer relationships
• Increase revenue
• Manage sales from end to end

HR Shared Services Specialist

Assistant Project Manager, Load Banks

Sales Development Manager

Regional Manager

Outside Sales Representative – Ground Protection

Sales Development Manager

Project Manager, Load Banks

Senior Project Manager, CRT

Field Service Technician – Level 2

Market Sales Leader