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Field Service Technician, Entry Level
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Posted: 10/19/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting PLCs, HMIs, and robotic systems while ensuring compliance with safety standards. Capable of leading technical discussions and mentoring technicians in high-pressure operational environments.
Highest-signal resume keywords
Bachelor's Degree In Electrical EngineeringAdvanced Troubleshooting Of PLCsPreventive Maintenance PracticesTechnical Training And MentoringRoot Cause Analysis Using 8D Methodology
About the role
Key responsibilities & impact- Monitor system performance, alarms, operational metrics, and reliability trends across assigned customer locations
- Analyze recurring issues and lead structured root cause investigations using methodologies such as 8D problem solving
- Serve as the primary technical escalation point and provide advanced troubleshooting support for complex equipment, PLC-controlled systems, robotics, conveyors, controls, software, and system performance issues
- Partner with Hardware, Software, Systems Engineering, and Operations teams to identify and implement corrective actions and reliability improvements
- Support customer communications during significant operational events and system disruptions
- Review maintenance activities and system data
- Maintain technical documentation and reliability records
- Identify opportunities for continuous improvement
- Mentor technicians and support technical training
- Assist with site launches, upgrades, process improvements, and network-wide operational initiatives
- Ensure compliance with applicable safety standards and procedures
Requirements
What you’ll need- Bachelor's degree in Electrical Engineering, Electro-Mechanical Engineering, Mechatronics, Automation Engineering, or a related technical field, or minimum of 2 years of hands-on experience supporting automated systems in warehouse, distribution, manufacturing, or material handling environments
- Advanced experience troubleshooting PLCs, HMIs, conveyors, robotic systems, electro-mechanical equipment, electrical circuitry, control panels, motors, sensors, and automation hardware
- Experience supporting live operational environments where equipment uptime directly impacts production or fulfillment operations
- Strong understanding of preventive maintenance, breakdown response, equipment recovery procedures, CMMS systems, and maintenance documentation practices
- Proven ability to lead technical discussions and maintain professionalism in customer-facing and high-pressure operational situations
- Familiarity with lockout/tagout procedures, electrical safety practices, machine guarding, working at heights, and conveyor safety standards
- Valid driver's license
- Ability to drive and/or fly to client locations and company HQ
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Disability benefits
- 401K
- PTO
- Up to 30-40% travel may be required
- Business travel expenses reimbursed based on program guidelines
- Eligible employees may receive a corporate credit card for business travel expenses
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Troubleshooting PLCsElectro-Mechanical EquipmentElectrical CircuitryControl PanelsRobotic SystemsConveyor SystemsSensorsAutomation HardwareMaintenance Documentation PracticesCMMS Systems
Soft Skills
Professionalism In Customer-Facing SituationsLeadership In Technical Discussions
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Automated SystemsWarehouse EnvironmentsDistribution EnvironmentsManufacturing EnvironmentsMaterial HandlingLockout/Tagout ProceduresElectrical Safety PracticesMachine GuardingConveyor Safety Standards