Trace3

Sales Operations Manager

• Review new item records that need to be validated
• Populate necessary business unit and financial attributes in a timely manner
• Coordinate with the sales team to ensure proper classification of item attributes, including tax classification, practice area, and type
• Conduct quarterly reviews of internal item records and complete necessary revisions
• Provide guidance to internal teams on resolving item-related variances
• Review, process, and fulfill market development fund orders
• Review new invoices uploaded to vendor/distributor portals daily and create item fulfillments based on those invoices
• Assist Sales Operations Specialists with weekly backlog reviews
• Review and process drop ship orders through the ERP platform when backup coverage is needed
• Problem-solve discrepancies and recommend solutions
• Perform other duties as assigned

Sales Operations Coordinator

Security Engineer

• Lead client engagements as the Subject Matter Expert across AI security assessment, strategy, architecture, and design engagements from discovery through executive readout
• Assess client needs and provide strategic, tactical, and operational recommendations that translate AI risk into business terms for CISO-, CIO-, and board-level audiences
• Own and evolve AI security offerings and author reference architectures, standards, and design patterns
• Collaborate across Security Solutions, Data & Analytics, Digital Consulting, Innovation, and Service Delivery to deliver secure and responsible AI transformation programs
• Develop Trace3’s point of view on emerging AI security problems, including trustworthy agents, agent-to-agent trust and delegation, non-human identity, and AI resilience
• Develop and deliver enablement for regional solutions architects and sellers, including discovery guidance and delivery playbooks
• Foster partnerships with AI security and platform vendors, hyperscalers, delivery partners, industry groups, and research institutions
• Advocate for AI security through speaking engagements, publications, client and partner briefings, and industry events
• Stay current on AI security threats, techniques, technologies, regulations, standards, frameworks, and best practices
• Mentor consultants, solutions architects, and interns within the practice and across regions

Principal Consultant – AI Security

Solutions Engineer

• Provide architect-level thought leadership and expertise across modern security operations and exposure management
• Lead complex client architecture engagements from discovery through executive readout
• Assess client current state and deliver strategic, tactical, and operational recommendations
• Design target-state threat and exposure management architectures
• Define risk scoring, remediation SLAs, and accountability models
• Architect AI capabilities including agentic enrichment, automated remediation routing, executive reporting, and closed-loop validation
• Converge detection and exposure operations into a threat-informed loop
• Govern asset inventory, findings normalization, and security data pipeline decisions
• Author and maintain reference architectures, assessment frameworks, and packaged offerings
• Collaborate with Security Solutions practices, regional teams, Managed Services, and Service Delivery
• Develop enablement and certification content for architects and sellers
• Serve as senior technical counterpart to priority Security Operations partners
• Support account teams with solution design, competitive positioning, proposals, SOWs, and technical validation
• Provide subject matter expertise on AI in security operations, AI-assisted triage, LLM-based detection engineering, agentic workflows, and agent governance
• Advocate for Trace3 through speaking engagements, publications, briefings, and industry events
• Mentor solutions architects, early-career practitioners, and interns

Senior Solutions Architect – SecOps

Inside Sales

• Lead regional inside sales representative support strategies
• Foster continuous professional growth of the team
• Collaborate across departments to innovate tools, refine processes, enhance communication, and improve inside sales efficiency
• Manage a team while performing individual inside sales representative responsibilities
• Deliver an exceptional Total Customer Experience
• Provide leadership, guidance, and coaching to direct reports
• Onboard and train new hires
• Develop strategic plans with regional teams for unique sales scenarios
• Ensure ISR expectations, service level targets, and escalation support are met
• Implement feedback and solutions to improve sales administration systems, processes, and tools
• Manage inside sales operational performance using sales metrics, KPIs, best practices, and workflows
• Review and report on sales activities and value tracking for quotes, backlog, and on-time accounts receivables management
• Refine strategies to improve margins and increase revenue
• Uncover customer insights and identify customer satisfaction trends
• Recommend alternative products and solutions based on cost, availability, or specifications
• Process customer quotes, orders, and returns
• Monitor and approve sales credits, price adjustments, and special allowances
• Remain current on customer preferences and product portfolios
• Perform other ISR duties as assigned or necessary

Inside Sales Manager

Management Consulting

• Partner with clients to support strategic planning and roadmaps.
• Drive execution of complex, cross-functional initiatives and key projects.
• Create and deliver programs and plans to maximize adoption.
• Leverage expertise in technology platforms and solutions, change management, business processes, system designs, and data architecture.
• Understand clients’ business-centric issues and design solutions that achieve desired outcomes.
• Own and lead project/program workstreams, including status, timelines, communication, resource coordination, and planning.
• Analyze project dimensions to identify risks, issues, and improvement opportunities, and present findings through compelling presentations.
• Monitor and communicate project status, issues, and risks to internal teams and clients.
• Provide customer service support for project resources and management.
• Assist in developing strategies for complex technical challenges.
• Establish effective working relationships with clients.
• Contribute to personal and team technical acumen.
• Participate in business development activities to identify and research opportunities for new and existing clients.

Associate, Management Consulting

• Provide industry leading consultant services to Trace3 customers
• Support development of IAM strategy, roadmap, and architecture across Authentication, Authorization, Identity Governance and Administration (IGA), Privileged Access Management (PAM), and Non-human Identities (NHI)
• Support design and deployment of IAM products and services
• Support industry standards, regulatory compliance, and customer business requirements
• Perform systems modeling, simulation, and analysis to identify, analyze, and resolve problems
• Support modernization of on-premises identity solutions or migration to modern, cloud-native offerings
• Lead IAM pre-sales initiatives around tenant consolidations, identity maturity, and M&A activities
• Provide technical guidance and best practices to customers
• Collaborate with other departments to develop business cases and go-to-market strategy
• Stay current with IAM certifications, industry trends, tools, training, and customer support needs
• Provide leadership, coaching, and mentoring to team members
• Lead customer discovery sessions, workshops, and Identity assessments
• Develop Identity strategies, maturity assessments, and transformation roadmaps
• Serve as a trusted advisor to security leaders, architects, and executive stakeholders
• Partner with sales teams to identify, qualify, and advance Identity opportunities
• Present solution recommendations, business cases, and architectural guidance to customers
• Lead or support proposal development, Statements of Work (SOWs), solution architecture, and technical win strategies
• Lead or support vendor, platform, and solution evaluations
• Provide strategy and architectural guidance across Core Identity and Adjacent Identity areas
• Contribute to reusable offerings, workshops, assessments, and reference architectures
• Support strategic partner relationships and emerging Identity technologies
• Share industry trends, customer requirements, and market insights
• Mentor team members and contribute to the growth of the Identity practice
• Perform other duties as required or assigned

Senior Security Solutions Architect – IGA, PAM, NHI

Recruitment

• Execute talent sourcing strategies to identify GTM Technical Sales talent for current and anticipated hiring needs
• Monitor talent pipelines and assess candidate pool depth and maintenance actions
• Engage potential candidates, establish relationships, and assess fit for Trace3
• Use social media, internet job boards, industry-specific blogs/discussion boards, name-generation research, cold calling/direct sourcing, professional networks, and local community groups
• Phone screen candidates for interest, skills, qualifications, and salary requirements
• Manage full-cycle recruiting for assigned requisitions when assigned
• Partner with hiring managers to determine search strategies, execute strategies, evaluate results, and adjust tactics
• Participate in and support Talent Acquisition projects and initiatives

Talent Acquisition Sourcer – GTM Sales

• Execute talent sourcing strategies to identify technical talent for current and anticipated hiring needs across Trace3
• Monitor talent pipelines, assess candidate-pool depth, and engage potential candidates to build relationships and talent pipelines
• Source candidates using social media, internet job boards, industry-specific blogs/discussion boards, name-generation research, cold calling/direct sourcing, professional networks, and local community groups
• Phone screen candidates for interest level, skills, qualifications, and salary requirements
• Manage full-cycle recruiting for assigned job requisitions when assigned
• Partner with hiring managers to determine search strategies, execute strategies, evaluate results, and adjust tactics
• Participate in and support Talent Acquisition projects and initiatives