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Data Center Logistics Associate – 1st Shift
GXO Logistics, Inc.
Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills by guiding customers through their cannabis purchasing journey while adhering to state regulations. Capable of operating electronic equipment and managing patient orders efficiently in a fast-paced retail environment.
Highest-signal resume keywords
Customer Service ExperienceCash Handling ExperienceVerbal And Written Communication SkillsAbility To Work IndependentlyConversational English Proficiency
About the role
Key responsibilities & impact- Guide customers through their cannabis purchasing journey by educating them on product benefits and potential side effects
- Provide exceptional customer service, empathy, compassion, and elevated patient service
- Facilitate customer purchases in accordance with state regulations
- Assist managers and shift supervisors with returns according to company policy
- Prepare and process patient orders in a timely and efficient manner
- Follow Trulieve policies and procedures
- Work with the leader on duty to enhance the customer experience
- Assist customers with product or device issues
- Collaborate with leadership and management to resolve customer issues
- Document customer issues and concerns in customer profiles
- Maintain a clean and well-stocked workstation
- Assist with additional team tasks and delivery-associate duties as needed
- Process online orders, including deliveries, within a two-hour timeframe
- Perform other tasks assigned by management
Requirements
What you’ll need- High-school diploma or equivalent and experience in the field or in a similar field
- Minimum age of 18 in Connecticut (21 in most other locations)
- Prior retail and/or customer service experience preferred
- Prior cash handling experience
- Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
- Excellent verbal and written communication skills
- Ability to work effectively without supervision and in a team environment
- Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
- Ability to understand and follow written and oral instructions
- Ability to interact respectfully and politely with customers and team members
- Conversational English proficiency
- Ability to operate electronic equipment, computers, laptops, and telecommunication devices
- Mental and physical capacity to perform job duties
- Valid driver's license and clean driving record to fulfill the Delivery Driver role
- Ability to pass a comprehensive background record check
- Ability to move throughout the workday and work in confined spaces
- Ability to push, pull, lift, carry, or position objects up to 50 pounds
- Ability to ascend/descend stools, ladders, and steps and perform crouching, stooping, kneeling, or crawling
- Availability to work flexible hours, evenings, weekends, holidays, and after-hours as needed
Benefits
Comp & perks- Position eligible for tips
- Comprehensive benefits package including paid time off
- Flexible hours depending on store needs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Retail ExperienceOrder ProcessingProduct KnowledgeElectronic Equipment OperationAbility To Lift 50 Pounds
Soft Skills
EmpathyCompassionInterpersonal SkillsProfessionalismDiscretion
Tools & Technologies
ComputersTelecommunication Devices
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Cannabis RegulationsPatient ServiceCustomer ExperienceBackground Record Check