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Data Center Logistics Associate – 1st Shift
GXO Logistics, Inc.
Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills, including empathy and compassion, while effectively guiding customers through their cannabis journey. Proficient in processing orders and handling cash, with the ability to work independently and collaboratively in a fast-paced retail environment.
Highest-signal resume keywords
Customer Service ExperienceCash Handling ExperienceExcellent Communication SkillsAbility to Work IndependentlyConversational English Proficiency
About the role
Key responsibilities & impact- Guide customers through their cannabis journey by educating them about product benefits and potential side effects
- Provide exceptional customer service, empathy, compassion, and elevated patient service
- Facilitate customer purchases in accordance with state regulations
- Assist managers and shift supervisors with returns according to company policy
- Prepare and process patient orders efficiently and promptly
- Follow Trulieve policies and procedures
- Work with the leader on duty to enhance the customer experience
- Assist customers with product or device issues
- Collaborate with leadership and management to resolve customer issues
- Document customer issues and concerns in customer profiles
- Maintain a clean and well-stocked workstation
- Perform additional tasks as assigned by management
- Perform delivery associate duties as needed, including following policies and procedures
- Process online orders, including deliveries, within a two-hour timeframe
Requirements
What you’ll need- High-school diploma or equivalent and experience in the field or in a similar field
- Minimum 21 years of age (or minimum 18 in CT, PA and WV)
- Prior retail and/or customer service experience is a plus
- Prior cash handling experience
- Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
- Excellent verbal and written communication skills
- Ability to work effectively without supervision and in a team environment
- Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
- Ability to understand and follow written/oral instructions
- Ability to interact respectfully and politely with customers and team members
- Conversational English proficiency
- Ability to operate computers, laptops, electronic equipment, and telecommunication devices
- Mental and physical capacity to perform job duties
- Valid driver's license and clean driving record to fulfill the Delivery Driver role
- Ability to pass a comprehensive background record check
- Ability to move intermittently throughout the workday
- Ability to see and hear adequately, or use prosthetics enabling these senses
- Ability to function independently with flexibility and personal integrity
- Ability to work with ill, disabled, elderly, emotionally upset, and sometimes hostile people
- Ability to manipulate objects of varying sizes and weights; push, pull, lift, carry, and position objects up to 50 lbs
- Ability to ascend/descend stools, ladders, and steps and position self or objects at floor level
- Availability to work flexible hours, evenings, weekends, holidays, and after hours based on business needs
- Up to 40 hours per week
Benefits
Comp & perks- Position is eligible for tips
- Paid time off
- Comprehensive benefits package
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ProcessingCash HandlingProduct KnowledgeCompliance with State RegulationsAbility to Lift Up to 50 lbs
Soft Skills
EmpathyCompassionInterpersonal SkillsProfessionalismDiscretion
Tools & Technologies
ComputersLaptopsTelecommunication Devices
Certifications & Qualifications
Valid Driver's License
Industry Keywords
CannabisRetailCustomer ExperiencePatient ServiceBackground Check