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Data Center Logistics Associate – 1st Shift
GXO Logistics, Inc.
Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and product knowledge in the cannabis industry, effectively guiding customers through their journey while maintaining compliance with company policies. Capable of working independently and collaboratively in a fast-paced environment, ensuring timely order processing and exceptional patient experiences.
Highest-signal resume keywords
Customer ServiceCash Handling ExperienceProduct KnowledgeEffective CommunicationTeam Collaboration
About the role
Key responsibilities & impact- Guide customers through their cannabis journey by educating them on product benefits and potential side effects
- Provide exceptional customer service, empathy, and compassion to customers and patients
- Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge
- Assist Managers and Shift Supervisors with returns according to company policy
- Prepare and process patient orders in a timely and efficient manner
- Follow Trulieve policies and procedures
- Work with the leader on duty to enhance the customer experience
- Assist customers with product or device issues
- Collaborate with leadership and management to resolve customer issues
- Document customer issues and concerns on customer profiles
- Maintain a clean and well-stocked workstation
- Perform additional tasks assigned by management
- As needed, perform delivery associate duties, including following delivery policies
- As needed, process online orders, including deliveries, within a 2-hour timeframe
Requirements
What you’ll need- High-school diploma or equivalent and experience in the field or in a similar field
- Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV)
- Prior experience, preferably in retail and/or customer service area is a plus
- Must have prior cash handling experience
- Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels
- Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form
- Must be able to work effectively without supervision and in a team environment
- Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
- Able to understand and follow written/oral instructions
- Ability to interact with customers and team members respectfully and politely
- Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices
- Must possess the mental and physical capacities necessary to perform the job duties
- Must possess a valid driver's license and a clean driving record to fulfill the Delivery Driver role
- Must be able to pass a comprehensive background record check
- Must be able to move intermittently throughout the workday and function independently
- Must be able to move/traverse throughout the facility, including confined spaces
- Must be able to push/pull, lift/carry/position objects up to 50 lbs
- Must be able to ascend/descend stool, ladder, and steps; crouch, stoop, kneel, and crawl
- Must be available to work evenings, weekends, and holidays
Benefits
Comp & perks- Comprehensive benefits package
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ProcessingCash HandlingProduct EducationDelivery PoliciesSafety Procedures
Soft Skills
EmpathyInterpersonal SkillsProfessionalismProblem-SolvingAdaptability
Tools & Technologies
Electronic EquipmentTelecommunication Devices
Certifications & Qualifications
Valid Driver's License
Industry Keywords
CannabisPatient Service StandardsRetail ExperienceConfidentialityCustomer Journey