Product Director – Professional Services
Unit4
Posted: 10/21/2026ERP
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Posted: 9/29/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management for enterprise software, particularly within professional services organizations, with a strong focus on defining product vision, strategy, and metrics. Capable of translating complex industry needs into scalable solutions while collaborating cross-functionally to drive product success.
Highest-signal resume keywords
Product Management ExperienceEnterprise Software DevelopmentProfessional Services KnowledgeAI and Automation TechnologiesERP and PSA Platforms
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Own the Professional Services product vision, strategy, and multi-horizon roadmap
- Align the product roadmap with Unit4’s platform strategy and commercial growth targets
- Define feature outcomes, adoption goals, usage goals, and customer impact metrics
- Serve as the internal authority on the Professional Services vertical
- Lead a prioritized product backlog with dedicated engineering capacity
- Define outcomes, success metrics, release plans, and quality criteria
- Translate PSO market knowledge into product requirements, opportunity sizing, problem statements, and build-versus-partner decisions
- Define industry-specific solution blueprints, reference configurations, and pre-built templates
- Represent professional services requirements in planning with horizontal product teams
- Partner on launch readiness, pricing, packaging, and field enablement
- Engage strategic customers and the PS Industry Board to validate roadmap direction and co-innovate
- Monitor competitors including NetSuite, Workday, Deltek, and Kantata
- Work with partners to extend value for professional services customers
- Define and maintain the professional services industry roadmap
- Translate workflows and pain points into product requirements across ERP modules
- Gather and validate requirements through customer interviews, market research, and regulatory analysis
- Champion AI and automation technologies, predictive analytics, intelligent workflows, and decision augmentation
- Collaborate with Product Marketing, Sales, Customer Success, UX, engineering, and operations teams
- Monitor competitive offerings, market shifts, and compliance trends
- Support discovery, validation, and launch activities
- Ensure industry-specific requirements are prioritized and delivered with platform capabilities
Requirements
What you’ll need- Proven product management experience building enterprise software—ERP, PSA, or enterprise SaaS—for professional services organizations
- Shipped products used by professional services organizations
- Deep operational knowledge of professional services organizations, including pipeline-to-resource-to-revenue, utilization and leverage economics, engagement profitability, billing models, and partner/shareholder economics
- Strong command of project accounting and billing, project planning and execution, time and expense management, and resource planning
- Clear point of view on AI’s impact on professional services business models and ERP requirements
- Understanding of how product decisions drive ARR, win rate, and customer retention
- Experience in product management for enterprise SaaS platforms
- Deep understanding of professional services business models, including project-based delivery, utilization, billing, scheduling, and compliance
- Ability to influence without authority and work cross-functionally in a matrixed environment
- Ability to translate complex industry needs into scalable product solutions
- Excellent communication, analytical, and stakeholder engagement skills
- Experience with ERP or PSA platforms desirable
- Familiarity with mid-market services firms and operational challenges desirable
- Familiarity with AI-driven or data-rich product environments desirable
- May require security clearance and background checks for customer projects and sensitive customer data
Benefits
Comp & perks- Flexible Leave Paid Time Off policy
- Remote working opportunities
- Global Wellbeing Days
- Growth opportunities
- Tools and guidance for professional development
- Talented colleagues, role models and mentors
- Sustainability initiatives through the Environmental, Social, and Governance strategy and Act4Good programme
- Safe and inclusive working environment
- Employee Resource Groups open to all
- Equal opportunity commitment
- Potential security-check handling according to local privacy laws
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project AccountingBilling ModelsResource PlanningTime and Expense ManagementProduct Roadmap DevelopmentMarket ResearchCustomer Impact MetricsFeature DefinitionOpportunity SizingQuality Criteria Definition
Soft Skills
Excellent CommunicationAnalytical SkillsStakeholder EngagementInfluencing Without AuthorityCross-Functional Collaboration
Certifications & Qualifications
Security Clearance
Industry Keywords
Professional ServicesERPPSAEnterprise SaaSUtilization EconomicsEngagement ProfitabilityCompliance TrendsMarket ShiftsPredictive AnalyticsDecision Augmentation