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US Acute Care SolutionsCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in creating and managing complex schedules across multiple hospital locations while ensuring compliance with site-specific policies and maintaining provider satisfaction. Proficient in utilizing scheduling software, particularly Shift Admin, to optimize staffing and resource allocation.
Highest-signal resume keywords
Shift Admin Scheduling ExperienceComplex Schedule ManagementHigh-Level Analytics SkillsStrong Communication SkillsProblem-Solving Skills
About the role
Key responsibilities & impact- Create and maintain schedules for multiple hospital locations 45 days before the start of each month
- Use Shift Admin scheduling software to auto-generate schedules based on customizations, rules, and weightings
- Establish provider relationships and determine scheduling preferences and hard stops
- Analyze requests, identify conflicts, resolve issues, and escalate when necessary
- Compile historical-data reports to determine future staffing needs
- Collaborate with credentialing, RDO, Directors, Site Directors, and other stakeholders to ensure staffing availability
- Coordinate cross-credentialed providers and days of availability with other clinician schedulers
- Schedule traveling physicians and optimize site allocation
- Optimize trades and shift blocking to minimize traveling physician expenses
- Ensure continuity of care, shift equity, and compliance with site-specific scheduling policies
- Schedule providers according to budgeting tiers and contractual obligations
- Coordinate outside clinician resources through locum companies within budget goals
- Modify shift maps as directed by site leadership
- Adjust schedules for service and budget needs under immediate deadlines
- Work with Physician/APP leaders to finalize schedules before publication
- Fill anticipated and last-minute open shifts and communicate schedule changes
- Maintain provider satisfaction and clarify scheduling expectations
- Investigate and resolve scheduling complaints
- Set up Shift Admin and apply pay codes to automate payroll through Workday integration
- Exercise judgment when deviations from policies are needed to meet deadlines
- Communicate terms and premium rates with providers
- Ensure agreement on scheduling policies and decisions among relevant stakeholders
- Analyze metrics and reporting and communicate results
Requirements
What you’ll need- Experience creating/managing complex fluid schedules
- Strong organization and problem-solving skills
- Strong communication and interpersonal skills
- Ability to prioritize competing needs
- Critical thinking and decision-making skills
- Professional presentation/phone savvy
- High-level analytics skills
- Ability to effectively perform in a multi-task work environment
- Ability to maintain patience and composure in difficult situations
- Ability to identify and communicate emerging issues to management
- Knowledge and skills using Windows personal computers, Microsoft Outlook, Word, Excel, and Adobe Acrobat
- Technical ability with scheduling software
- Shift Admin scheduling experience preferred
- Previous experience working with clinicians preferred
- Bachelor's degree preferred
- Ability to work under a dual and remote reporting structure
- Ability to perform prolonged sitting and review data on computer monitors
- Required close visual acuity
- On-call responsibilities may be required
Benefits
Comp & perks- Medical, dental, and vision insurance options
- Health savings accounts (HSA) and flexible spending accounts (FSA)
- 401(k) employee and employer contributions
- Paid time off, including vacation, sick leave, and company holidays
- Paid parental leave & family support benefits
- Short-term and long-term disability insurance
- Life and accidental death & dismemberment (AD&D) insurance
- Employee assistance programs & wellness resources
- Bonus eligibility, equity, or other incentive programs, depending on the role
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Scheduling Software ProficiencyData AnalysisBudgeting KnowledgeContractual Obligation UnderstandingMicrosoft ExcelMicrosoft WordMicrosoft OutlookAdobe AcrobatTechnical Scheduling AbilityProvider Relationship Management
Soft Skills
Strong Organization SkillsCritical ThinkingInterpersonal SkillsAbility to Prioritize Competing NeedsPatience and Composure
Tools & Technologies
Shift AdminWorkday IntegrationWindows Personal Computers
Industry Keywords
Healthcare SchedulingProvider SatisfactionStaffing Needs AnalysisCredentialing CollaborationCompliance with Scheduling Policies