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Children's Services of Roxbury, Inc.Posted 10/20/2026full-timeRoxbury • Massachusetts • United StatesJunior💰 $0 - $60,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in case management, family support, and resource coordination, with a strong focus on trauma-informed practices and effective communication. Proficient in maintaining organized case records and collaborating with multidisciplinary teams to achieve family stability and goal attainment.
Highest-signal resume keywords
Case Management ExperienceFamily Support ServicesStrong Communication SkillsKnowledge of Child WelfareSocial Work Licensure
About the role
Key responsibilities & impact- Conduct one to two weekly home visits with assigned families, including evening hours as needed
- Provide family-centered support, advocacy, resource coordination, and skill-building services
- Assist families in accessing community, healthcare, educational, vocational, and behavioral health services
- Respond to family crises, hospitalizations, emergency meetings, school meetings, and other urgent situations
- Use strengths-based and culturally responsive approaches to support family stability and goal achievement
- Maintain accurate, timely, organized, confidential, and audit-ready case records
- Complete case notes and home visit narratives in the Credible system after each client contact
- Document telephone calls, collateral contacts, and service-related activities
- Prepare monthly reports and required documentation by established deadlines
- Develop, implement, and monitor treatment plans through the Virtual Gateway system
- Complete progress reviews and treatment plan updates
- Communicate and collaborate with DCF social workers, service providers, schools, healthcare professionals, and community partners
- Participate in DCF case conferences, team meetings, multidisciplinary planning meetings, and weekly supervision with the Program Director
- Maintain professional boundaries and represent Children's Services of Roxbury professionally
Requirements
What you’ll need- Bachelor's degree in Social Work, Human Services, Psychology, Counseling, or a related field required
- Minimum of one (1) year of experience providing case management, family support, counseling, or related services to children, adolescents, and families
- Valid driver's license, reliable transportation, and proof of automobile insurance required
- Ability to work flexible hours, including evenings and occasional early morning appointments, based on family needs
- Strong written and verbal communication skills
- Ability to manage multiple priorities and complete documentation within required timelines
- Successful completion of all state and federal background checks
- Ability to obtain and maintain applicable Social Work and/or Mental Health licensure as required
- Knowledge of child welfare, family systems, trauma-informed practice, and community resources preferred
- Master's degree preferred
Benefits
Comp & perks- Opportunity to make an impact supporting children and families across Massachusetts
- Supportive culture of trust, humility, and respect
- Team support and opportunities to grow
- Bilingual candidates strongly encouraged to apply
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Case DocumentationTreatment Plan DevelopmentCrisis ResponseResource CoordinationProgress ReviewHome Visit CoordinationMultidisciplinary CollaborationCulturally Responsive ApproachesStrengths-Based SupportAudit-Ready Record Keeping
Soft Skills
AdvocacyOrganizational SkillsFlexibilityInterpersonal SkillsTime Management
Tools & Technologies
Credible SystemVirtual Gateway System
Certifications & Qualifications
Social Work LicensureMental Health Licensure
Industry Keywords
Family SystemsTrauma-Informed PracticeCommunity ResourcesDCF CollaborationBehavioral Health Services