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Posted: 10/15/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in revenue growth strategies, account management, and client relationship building within the retail media and ad tech sectors. Proven ability to lead teams, manage renewals, and drive upsell initiatives while collaborating with cross-functional partners.
Highest-signal resume keywords
Revenue Growth StrategyNet Revenue RetentionAccount ManagementSenior Leadership ExperienceRetail Media Knowledge
About the role
Key responsibilities & impact- Own revenue growth across the existing client base, with expansion and upsell plans and an NRR target for every account
- Build strategic relationships with the largest accounts as executive sponsor
- Step in early on renewals, escalations, and negotiations
- Set the account strategy and playbook, including account plans, QBR cadence, and renewal motions
- Plan account coverage as the portfolio grows
- Lead, coach, and develop the account team
- Forecast account team capacity and build the case for new hires
- Lead contracting strategy with Finance and leadership, including SOW structure, pricing, change orders, and billing disputes
- Partner with Client Success, Launch, AdOps, Product, and Engineering to align client needs with the roadmap and consistent delivery
- Report on NRR, upsell, renewals, and client satisfaction to senior leadership
- Serve as a member of the Senior Leadership Team, reporting to the VP of Solutions & Delivery
Requirements
What you’ll need- Proven experience running a multi-region account team at a retail media network, ad tech company, or commerce platform
- Experience managing managers and developing account leaders
- Track record of net revenue retention, renewal, and upsell results across an enterprise portfolio
- Commercial fluency owning SOWs, pricing, and billing disputes
- Experience as a member of a senior leadership team, including planning and budgeting for a function
- Experience building capacity models, such as accounts per manager, account segmentation, and health scoring
- Credibility with senior client stakeholders, including in difficult conversations
- Working knowledge of retail media and commerce media platforms
- Proactive, relationship-led approach with clear written and verbal communication to senior management
- Ability to travel within North America and internationally, up to 50% of the time
- Successful completion of a criminal background check
Benefits
Comp & perks- Remote-first work arrangement
- Flexible work philosophy
- Home office support
- Annual company retreats
- Equal opportunity employer
- Reasonable accommodations throughout the application process
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account Strategy DevelopmentSOW ManagementPricing StrategyCapacity ModelingAccount Segmentation
Soft Skills
Relationship BuildingClear CommunicationCoaching and DevelopmentNegotiation SkillsCredibility with Stakeholders
Industry Keywords
Retail Media NetworkAd TechCommerce PlatformClient SuccessBilling Disputes