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Posted: 10/15/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in revenue growth strategies, account management, and client relationship building within the retail media and ad tech sectors. Proven ability to lead teams, manage renewals, and drive upsell initiatives while ensuring client satisfaction and alignment with organizational goals.
Highest-signal resume keywords
Revenue Growth StrategyNet Revenue RetentionAccount ManagementClient Relationship BuildingLeadership Development
About the role
Key responsibilities & impact- Own revenue growth across the existing client base through expansion and upsell plans and NRR targets
- Build strategic relationships with largest accounts as executive sponsor
- Step in early on renewals, escalations, and negotiations
- Set account strategy and scalable playbooks across regions and markets
- Establish account plans, QBR cadence, and renewal motions
- Plan account coverage as the portfolio grows
- Lead, coach, and develop the account team
- Forecast account team capacity and build the case for new hires
- Lead contracting strategy with Finance and leadership, including SOW structure, pricing, change orders, and billing disputes
- Partner with Client Success, Launch, AdOps, Product, and Engineering to align client needs with the roadmap and consistent delivery
- Report on NRR, upsell, renewals, and client satisfaction to senior leadership
Requirements
What you’ll need- Proven experience running a multi-region account team at a retail media network, ad tech company, or commerce platform
- Experience managing managers and developing account leaders
- Track record of net revenue retention, renewal, and upsell results across an enterprise portfolio
- Commercial fluency with SOWs, pricing, and billing disputes
- Experience as a member of a senior leadership team, including planning and budgeting for a function
- Experience building capacity models, including accounts per manager, account segmentation, and health scoring
- Credibility with senior client stakeholders, including in difficult conversations
- Working knowledge of retail media and commerce media platforms
- Clear written and verbal communication to senior management
- Ability to travel within North America and internationally, up to 50% of the time
- Successful completion of a criminal background check
Benefits
Comp & perks- Remote-first work environment
- Flexible work philosophy and remote-friendly setup
- Home office support
- Annual company retreats
- Equal opportunity employer
- Reasonable accommodations throughout the application process
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account StrategySOW StructurePricing StrategyBilling DisputesCapacity ModelingAccount SegmentationHealth ScoringForecastingUpsell PlanningRenewal Management
Soft Skills
Clear CommunicationNegotiation SkillsCoachingRelationship BuildingCredibility with Stakeholders
Tools & Technologies
Retail Media PlatformsCommerce Media PlatformsAdTech Solutions
Industry Keywords
Client SuccessExecutive SponsorshipMulti-Region Account TeamSenior Leadership TeamCommercial Fluency