Product Manager

• Provide strategic leadership for a platform or product line across technical, commercial, and market-facing aspects
• Discover and validate market problems through stakeholder collaboration, industry research, user/buyer interactions, customer meetings, and identification of clinical market disruptions
• Understand customer needs and user-centric design to define internal and external customer requirements
• Optimize trade-off decisions during the development process
• Develop AI-embedded product strategies, prioritizing and sequencing AI, machine learning, and advanced analytics capabilities to drive measurable client value
• Develop, maintain, and communicate product vision, positioning, value proposition, personas, competitive information, and roadmaps
• Own product vision and roadmap development to gain stakeholder consensus and approval
• Scope product initiatives and manage expectations of business leadership, Engineering, and Data teams
• Coach and mentor Product Managers and Associate Product Managers on AI-driven product opportunities and AI feature development quality
• Contribute to statements of work, RFI responses, and marketing collateral
• Deliver presentations and demonstrations at customer sites, trade shows, and via web conference
• Perform other duties as assigned by the supervisor

Explore Senior Product Manager at WCG. Review requirements and application details.

Senior Product Manager

Product Marketing

• Support development of market definitions, buyer personas, and messaging frameworks using the Pragmatic Marketing approach
• Gather customer, market, and competitive insights to support positioning and go-to-market efforts
• Support product launches with Go-to-Market and Sales Enablement teams
• Contribute to sales tools, messaging guides, and training materials
• Coordinate with Demand Generation and Content teams on campaigns and thought leadership tied to product priorities
• Partner with Product, Sales, and Marketing teams to ensure consistent and effective product narratives
• Assist with analysis of funnel performance, win/loss insights, and competitive trends
• Perform other duties as assigned by the supervisor

Explore Product Marketing Manager at WCG. Review requirements and application details.

Product Marketing Manager

Data Scientist

• Serve as a strategic analytics partner throughout the commercial process
• Collaborate with Business Development to translate sponsor and CRO questions into data-driven insights
• Evaluate study placement, site enrollment potential, and historical operational performance
• Scope and execute site targeting, site identification, operational benchmarking, protocol deep-dives, competitive trial landscape assessments, and enrollment feasibility modeling
• Present findings directly to clients and explain methodology and limitations
• Qualify client needs and scope data, analytics, and advisory solutions
• Participate in client meetings, capability presentations, product demonstrations, bid defenses, and strategic workshops
• Author data and insights content for proposals, RFI and RFP responses, and follow-up materials
• Design and execute site identification analyses using trial landscape data, investigator performance history, epidemiology, referral patterns, and site-level operational metrics
• Build ranked site and country lists with explicit selection logic
• Assess site capability against protocol-specific requirements
• Identify concentration risk, competing-trial overlap, and over-solicited sites
• Produce operational performance analyses and benchmark comparable studies
• Apply and document benchmarking methodology
• Diagnose historical underperformance and develop actionable mitigations
• Maintain reusable libraries of benchmarks, assumptions, and analytical templates
• Conduct protocol deep-dives and quantify impacts on screen failures, site burden, patient dropout, and start-up delay
• Model operational trade-offs of protocol alternatives
• Translate protocol requirements into enrollment models and timeline scenarios
• Pressure-test conclusions with therapeutic, regulatory, and ethical subject matter experts
• Feed engagement-related data and tooling gaps back to Data Engineering and Product
• Document methodology and maintain version control for reproducible, auditable results
• Conduct post-award and post-loss reviews of analytical assumptions
• Coach Business Development colleagues and junior analysts
• Participate in webinars, podcasts, conference sessions, and thought leadership activities
• Perform other duties as assigned

Explore Clinical Insights Solutions Lead, Data & Insights at WCG. Review requirements and application details.

Clinical Insights Solutions Lead, Data & Insights

Financial Planning and Analysis

• Contribute to the development of clinical trial budget builds and/or budget negotiations
• Read and analyze clinical trial protocols
• Develop activity grids to identify required tests, procedures, and assessments
• Use software and internal resources to identify potential CPT/HCPCS codes for applicable activity-grid items
• Build comprehensive clinical trial budgets based on client pricing methodologies and internal standards
• Negotiate clinical trial budgets on behalf of research institutions via email and phone with trial sponsors/CROs
• Review work completed by others as part of the internal quality review process
• Perform other duties assigned by the supervisor

Explore Budget Analyst at WCG. Review requirements and application details.

Budget Analyst

• Serve as a financial thought leader and develop partnerships with leadership and cross-functional business partners at WCG
• Lead preparation, consolidation, and presentation of financial performance reports, forecasts, and strategic analyses for assigned business units
• Oversee and continuously improve financial planning processes, reporting automation, and metric dashboards
• Deliver actionable insights to executive management
• Direct and facilitate quarterly and annual business reviews, including variance analysis, business drivers, and recommended action plans
• Guide development, maintenance, and accuracy of headcount and resource planning models, including internal labor, contractors, and capex/opex spending
• Lead preparation and review of comprehensive ROI analyses for projects
• Support corporate M&A activities through financial insight, due diligence support, and integration planning
• Mentor or coach analysts and finance managers
• Represent finance in cross-functional strategic projects and initiatives
• Support or lead others through formal project management
• Maintain knowledge of industry trends, best practices, and regulatory requirements impacting financial planning and analysis
• Perform other duties as assigned by supervisor

Explore Senior Financial Planning & Analysis Manager at WCG. Review requirements and application details.

Senior Financial Planning & Analysis Manager

Operations

• Provide senior leadership across logistics, production, scheduling, and key meeting-delivery support functions
• Translate business growth, meeting volume, and international expansion into scalable operational plans, staffing models, and infrastructure requirements
• Partner with the VP of Operations on strategy, client engagement, and service innovation
• Establish and monitor KPIs, dashboards, and performance metrics
• Direct equipment logistics and inventory management for iPads, audio/visual equipment, and technical assets
• Oversee domestic and international shipping, customs coordination, equipment readiness, storage, repair, and lifecycle management
• Lead the Equipment & Logistics team
• Oversee live video streaming operations, operational readiness, redundancy, service reliability, training, escalation, and quality assurance
• Provide senior oversight to Audio/Visual Production and drive workflow standardization and continuous improvement
• Lead technician scheduling, workforce planning, resource utilization, forecasting, workload balancing, and coverage
• Manage strategic relationships and governance for third-party vendors
• Lead vendor selection, onboarding, evaluation, offboarding, cost optimization, and performance accountability
• Lead and develop managers and individual contributors across multiple functional teams
• Ensure role clarity, accountability, performance management, and succession planning
• Reduce operational and delivery risk through SOPs, training, audits, and proactive issue management
• Collaborate with Technology, Quality, Security, Client Services, and Finance
• Leverage AI tools and technologies to improve productivity, decision-making, accuracy, scalability, and stakeholder experiences

Explore Director, Operations – Service Delivery at WCG. Review requirements and application details.

Director, Operations – Service Delivery

Program Manager

• Manage assigned WCG client relationships and coordinate and govern those partnerships
• Provide program oversight and develop KPIs to ensure WCG solutions meet customer needs
• Build a foundation and unify integration of service delivery for a seamless customer service experience
• Prepare annual operational plans, reports, and executive briefs for customer programs
• Plan, schedule, and manage periodic client governance meetings
• Manage client Service Level Agreements, Governance Agreements, and required reporting
• Set program objectives and goals and track progress, setbacks, and overall performance
• Manage relationships and communicate program status to client and WCG executive stakeholders
• Coordinate and oversee cross-functional staffed programs
• Maintain accurate and complete program documentation, reports, and plans
• Provide strategic vision and leadership while directing client programs
• Assess and manage program risks and collaborate with operations on action plans
• Track, record, compile, and analyze program results and performance data
• Provide strategic support to sites and sponsors as a liaison to ensure cross-functional performance and customer ROI
• Support sales and operations through sales and onboarding lifecycles, including sales calls, deck preparation, and client-question responses
• Serve as a subject matter expert for the sales team
• Perform other duties assigned by the supervisor

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Program Director

Software Engineer

• Serve as a senior technical expert in statistical programming across multiple studies or functional areas
• Design, develop, validate, and oversee complex statistical programming deliverables, including analysis datasets, tables, listings, and figures
• Lead development, validation, and continuous improvement of DMC macros and programming standards
• Provide technical oversight and review of programming work
• Establish and drive adoption of programming standards, best practices, and process improvements
• Collaborate with biostatistics and study teams on complex trial designs, analyses, and DMC reporting
• Manage and prioritize programming activities across multiple studies or initiatives
• Mentor statistical programming staff and provide technical leadership
• Contribute technical expertise to proposals, project planning, and scope discussions
• Partner with IT and technology teams on SAS environments, tools, and system validation
• Provide technical oversight for regulatory submissions and inspection readiness
• Ensure deliverables align with regulatory expectations, submission requirements, and CDISC standards
• Serve as a technical escalation point and lead resolution of complex programming, data, or deliverable issues
• Interpret SAPs, protocols, and study documents and translate requirements into programming strategy
• Champion process improvements, automation, and innovative approaches to improve efficiency and consistency
• Perform other duties as assigned by supervisor

Explore Senior Principal Statistical Programmer at WCG. Review requirements and application details.

Senior Principal Statistical Programmer

Human Resources

• Partner with HR Leadership Team and business owners to create an HR technology roadmap
• Evaluate existing HR technology platforms and recommend enhancements, upgrades, replacements, or new investments
• Serve as the primary administrator and subject matter expert for the HR technology ecosystem
• Manage governance for technology stack integrity, security, compliance, and scalability
• Lead HR vendor qualification processes for new technologies
• Monitor industry trends, emerging technologies, AI capabilities, and best practices
• Configure, maintain, and optimize HRIS, ATS, onboarding, learning, performance, compensation, engagement, workforce planning, case management, and related systems
• Manage system upgrades, releases, testing, configuration changes, integrations, workflows, permissions, and security settings
• Evaluate system utilization and improve efficiency, user experience, and adoption
• Partner with Technology Solutions and vendors to resolve technical issues and implement enhancements
• Ensure compliance with employment, privacy, security, and data protection requirements
• Translate business requirements into technology solutions and system enhancements
• Lead business process redesign, workflow automation, and digital-tool initiatives
• Build relationships with HR leaders, business stakeholders, employees, managers, and technology partners
• Gather stakeholder requirements and prioritize aligned solutions
• Advise stakeholders on HR technology capabilities and opportunities
• Collaborate on training, communication, and change-management plans
• Extract and supply HR-system data for dashboards, reports, scorecards, and workforce analytics
• Ensure data quality through audits, validation, and corrective action plans
• Manage HR technology vendors and external partners
• Lead implementations, enhancements, integrations, and optimization projects
• Develop business cases, project plans, requirements documentation, testing strategies, and implementation roadmaps
• Monitor project timelines, budgets, risks, and outcomes
• Perform other duties as assigned by supervisor

Explore HR Technology Platforms Manager at WCG. Review requirements and application details.

HR Technology Platforms Manager

• Develop and maintain the future-state vision, strategy, and multi-year roadmap for WCG’s selling motion, commercial processes, and go-to-market technology ecosystem
• Position Salesforce.com as the foundational commercial platform across the lead-to-cash and customer relationship lifecycle
• Own Salesforce.com product strategy, platform governance, system roadmap, release priorities, data standards, user experience, adoption, and optimization
• Lead the design, standardization, documentation, and continuous improvement of scalable commercial processes
• Define the integrated customer-engagement operating model using Gong and other relevant tools
• Advance opportunity management by aligning Salesforce.com and Gong workflows, data, and user practices
• Partner with Commercial and Finance leadership to strengthen forecasting processes and leverage Gong forecasting capabilities
• Collaborate with Legal to improve contract lifecycle management visibility, workflow alignment, status transparency, and data continuity
• Identify and resolve process, data, integration, and workflow gaps across the commercial technology ecosystem
• Establish governance forums and decision rights for commercial process and technology priorities
• Translate business strategy and user needs into process designs, platform requirements, implementation priorities, acceptance criteria, and measurable outcomes
• Develop and monitor adoption, data quality, process compliance, pipeline, forecasting, cycle-time, and user-experience measures
• Lead change management, stakeholder communication, training strategy, and reinforcement activities
• Maintain intake and prioritization for enhancements, defects, integrations, reporting needs, and new capabilities
• Partner with technology teams and external providers to ensure scalable, secure, supportable solutions
• Serve as a strategic advisor to Commercial leadership
• Manage, direct, coordinate, evaluate, train, and assign work to the assigned team and staff
• Perform other duties as assigned

Explore Director, Commercial Process and GTM Technology at WCG. Review requirements and application details.

Director, Commercial Process and GTM Technology

Analyst

• Provide scientific review and analysis for hospitals, clinics, laboratories, and other institutions
• Analyze institutional training, facilities, and operations for IBC review preparation
• Provide guidance to institutional personnel on human gene transfer clinical studies and laboratory research projects
• Educate institutions on compliance with NIH Guidelines and affiliated regulations
• Help institutions identify biosafety program improvements
• Ensure assigned studies are reviewed by the IBC before approval expiration
• Identify training opportunities and participate in teleconference-based client orientations and training
• Contribute to continuous improvement initiatives within the IBC group
• Host teleconference-based convened IBC meetings
• Record meeting minutes
• Assist institutions with IBC recommendations and conditions of approval
• Perform other duties assigned by the supervisor

Explore Biosafety Analyst at WCG. Review requirements and application details.

Biosafety Analyst

Cloud Engineer

• Deliver business needs end-to-end in an iterative, agile pattern
• Understand requirements and deploy scalable, robust software into production using cloud technology and full automation
• Solve integration needs by supplying and consuming information for analytics and operations
• Integrate and present analytical insights for clinical trial business needs and customer uses
• Use big data, open-source frameworks, and AI/ML to analyze historical data, forecast trends, and recommend actionable improvements
• Drive adoption of CI/CD and data ops tools
• Support improvement of toolsets and processes
• Contribute as part of a scrum team based on business/product owner requirements and tech lead direction
• Design, implement, test, and release technical solutions
• Implement automated releases through CI/CD
• Actively participate in the agile delivery process
• Perform other duties as assigned by the supervisor

Explore Cloud Engineer at WCG. Review requirements and application details.

Data Analyst

• Perform data manipulation, data cleaning, and analytics on data assets
• Interact with the business to provide domain expertise and create insights
• Discover information in open-source, licensed, and proprietary data to support smarter decisions
• Apply data mining techniques, statistical analysis, and prediction systems to existing and future services/products
• Select features and build and optimize machine-learning classifiers
• Enhance data collection procedures for analytic systems
• Independently process, cleanse, and verify data integrity
• Conduct ad-hoc analysis and present results clearly
• Support development, analysis, interpretation, and presentation of operational data for strategy and planning
• Mine data sources and oversee data collection for clinical-trial strategies
• Model and forecast feasibility data and other relevant information for evidence-based client deliverables
• Prepare clinical-trial operational predictions and forecasts with guidance from clinical operational experts
• Support colleagues with programming and visualization needs
• Synthesize information from multiple sources to solve data-analysis and delivery problems
• Collaborate with cross-functional partners on assigned projects
• Perform other duties assigned by the supervisor

Explore Data Scientist, Data & Analytics at WCG. Review requirements and application details.

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