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Posted: 10/21/2026UAT and Production Validation Manager, Merchant Services Product
Wells FargoCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in UAT and Production Validation, establishing governance frameworks, and leading high-performing teams. Proficient in defining test automation strategies and utilizing metrics to drive quality and performance outcomes.
Highest-signal resume keywords
UAT Strategy DevelopmentProduction Validation LeadershipTest Automation Strategy ImplementationJira for Testing WorkflowsRisk Management Expertise
About the role
Key responsibilities & impact- Assess and transform the existing UAT and Production Validation organization
- Establish a scalable future-state operating model, organizational structure, governance framework, capacity model, standards, processes, and performance measures
- Define ownership, responsibilities, engagement points, intake and prioritization processes, escalation paths, controls, and expectations across Product, Technology, Operations, Risk, and business partners
- Lead UAT strategy and execution before production implementation
- Establish testing scope, scenarios, environments, data requirements, coverage, dependencies, entry and exit criteria, defect management, and readiness reporting
- Lead Production Validation after deployment and ensure issues are identified, escalated, and addressed
- Use UAT and Production Validation results to strengthen upstream testing, release readiness, controls, and delivery practices
- Define and advance risk- and value-based test automation strategy
- Establish metrics for capacity, quality, coverage, defects, readiness, execution, automation effectiveness, and business outcomes
- Lead and develop a high-performing organization and align people and financial resources to business priorities
- Build partnerships and influence senior leaders across Product, Technology, Operations, Risk, and other functions
- Foster accountability, disciplined execution, talent development, continuous improvement, and measurable business outcomes
Requirements
What you’ll need- 7+ years of digital product management or leadership experience, or equivalent demonstrated through work experience, training, military experience, or education
- 3+ years of management or leadership experience
- Experience building, transforming, or significantly maturing UAT, Production Validation, testing, or comparable quality functions
- Experience establishing organizational structures, governance, capacity models, roles and responsibilities, engagement models, processes, standards, controls, documentation, and performance measures
- Strong knowledge of UAT and Production Validation and their relationship to unit, system/integration, point-to-point, end-to-end, and regression testing
- Extensive knowledge of Jira for requirements traceability, testing workflows, execution, defect management, capacity management, reporting, and metrics
- Experience defining and implementing test automation strategies
- Experience translating business requirements and intended user or merchant experiences into testing scenarios, validation strategies, and readiness criteria
- Experience leading testing and validation across multiple concurrent, complex, and higher-risk initiatives
- Experience using quality, execution, defect, coverage, readiness, capacity, automation, and Production Validation metrics
- Strong risk management and judgment
- Ability to influence senior leaders and build partnerships across Product, Technology, Operations, Risk, and business functions
- People leadership experience building high-performing teams and scalable, repeatable, well-documented operating practices
- Ability to work at one of the listed locations
- Ability to travel up to 10% of the time
- Flexibility to support global teams across time zones
- This position is not eligible for Visa Sponsorship
Benefits
Comp & perks- Hybrid work schedule
- Ability to travel up to 10% of the time
- Equal opportunity employment
- Medical accommodation available during recruitment
- Drug-free workplace
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital Product ManagementTesting Scenarios DefinitionDefect ManagementCapacity ManagementQuality Metrics Analysis
Soft Skills
Influencing Senior LeadersTalent DevelopmentAccountabilityContinuous ImprovementBuilding Partnerships
Tools & Technologies
Jira
Industry Keywords
Governance FrameworkTesting StandardsPerformance MeasuresEngagement ModelsRisk Management