First Book

Manager, Member Engagement

First Book
Posted 10/21/2026contractUnited StatesJuniorMid-Level💰 $25 per hourWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing multi-channel marketing campaigns, with a strong focus on email marketing and audience engagement. Proficient in analyzing campaign performance metrics and creating tailored marketing content to enhance brand awareness and registration efforts.

Highest-signal resume keywords
Email Marketing Campaign ExecutionMulti-Channel MarketingMarketing Cloud ProficiencyContent Development for Digital PlatformsCampaign Performance Analysis

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Support and develop registration tactics for First Book membership
  • Create a systematic approach to registration outreach and manage its execution and results measurement
  • Conceptualize and execute registration campaigns for various target audiences
  • Analyze campaign results and develop best practices
  • Support ongoing Engagement team initiatives
  • Work with the Director to execute outreach and registration campaigns
  • Manage campaigns across direct mail, social media, Google AdWords, display advertising, point of sale, and web marketing
  • Determine positioning for graphics and messages and draft campaign copy
  • Develop direct marketing collateral to increase awareness and registration
  • Support brand awareness efforts
  • Provide reports and metrics on member-base response and demand
  • Work cross-functionally with multiple departments to manage projects under deadlines

Requirements

What you’ll need
  • Bachelor’s degree in marketing, communications, business, nonprofit management, or a related field required
  • Minimum of two years of experience in sales and/or digital marketing
  • Experience using Marketing Cloud to manage and execute email marketing campaigns
  • Experience executing email marketing campaigns, including audience targeting, scheduling, deployment, and engagement tracking
  • Background in multi-channel marketing and communications
  • Experience developing content for email, social media, digital advertising, and other outreach platforms
  • Experience maintaining content calendars, managing timelines, and meeting established deadlines
  • Experience creating written marketing content, promotional materials, and audience-tailored messaging
  • Familiarity with online community platforms such as Mighty Networks or comparable systems
  • Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word, and Microsoft Teams
  • Experience interpreting campaign performance metrics and preparing reports
  • Graphic design and creative asset development experience
  • Working knowledge of Canva
  • Familiarity with Monday.com, Confluence, Salesforce, Meta Ads Manager, Google Ads, and Google Analytics 4 (GA4)
  • Customer or member service experience, including responding to inquiries and resolving concerns
  • Legal authorization to work in the United States at the time of application and throughout employment
  • Ability to provide truthful, accurate, and complete work authorization information
  • Resume and cover letter required for application

Benefits

Comp & perks
  • 401(k) retirement plan with employer matching contributions
  • 100% employer-provided parking stipend in Washington, DC
  • Reasonable accommodations in accordance with applicable law

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Digital MarketingCampaign ManagementContent CreationAudience TargetingGraphic DesignMetrics InterpretationProject ManagementCopywritingRegistration Tactics DevelopmentDirect Marketing
Soft Skills
Cross-Functional CollaborationCustomer ServiceCommunicationTime ManagementProblem Solving
Tools & Technologies
Marketing CloudMicrosoft Office SuiteCanvaMonday.comConfluenceSalesforceMeta Ads ManagerGoogle AdsGoogle Analytics 4Mighty Networks
Industry Keywords
Nonprofit ManagementBrand AwarenessEngagement TrackingDirect Mail MarketingSocial Media Marketing