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WRTP | BIG STEPCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in workforce development, including managing Registered Apprenticeship programs and building industry partnerships. Proven ability to lead diverse teams, implement training solutions, and analyze community needs for program improvement.
Highest-signal resume keywords
Workforce Development ExperienceRegistered Apprenticeship KnowledgeProject Management SkillsCommunity EngagementStaff Supervision
About the role
Key responsibilities & impact- Lead, coordinate, and supervise outreach, workforce development, and training activities across Wisconsin.
- Provide operational leadership for grant-funded outreach services and workforce development programs.
- Oversee staff, instructors, program implementation, community engagement, and industry partnerships.
- Ensure activities align with organizational mission, policies, values, and contractual requirements.
- Develop and maintain operational policies, procedures, and standards for outreach and program teams.
- Strengthen Registered Apprenticeship partnerships and increase enrollment, completion, and workforce diversity.
- Develop, implement, and manage statewide workforce programming, apprenticeship readiness training, curriculum delivery, certifications, and assessments.
- Monitor program performance, outcomes, reporting requirements, contractual obligations, and grant goals.
- Analyze workforce and community needs to identify service gaps and expansion opportunities.
- Oversee classes, training programs, orientations, recruitment activities, and community outreach events.
- Coordinate staff participation in project-related meetings and workforce planning sessions.
- Collaborate with employers, contractors, developers, owners, labor partners, and industry representatives on workforce and training solutions.
- Coordinate participant recruitment and service delivery with partner agencies, recruiters, case managers, educational institutions, and community organizations.
- Recruit, train, supervise, coach, and evaluate outreach and program staff.
- Represent WRTP | BIG STEP publicly and facilitate presentations, meetings, and speaking engagements.
- Build stakeholder relationships supporting program growth, community engagement, and statewide expansion.
- Report to the Chief Operations Officer and collaborate with Regional Directors and internal and external stakeholders.
Requirements
What you’ll need- Bachelor's or Master's degree preferred; relevant advanced education, certifications, or equivalent workforce development experience will be considered.
- Proven experience working with Registered Apprenticeship programs, apprenticeship sponsors, JATCs, labor-management training partnerships, or workforce development systems supporting apprenticeship pathways.
- Demonstrated experience coordinating complex workforce development, educational, training, or community service delivery systems.
- Proven ability to build and maintain industry, labor, employer, and community partnerships.
- Strong project management experience using planning, leadership, organizational, and implementation skills.
- Experience leading and collaborating within diverse, multidisciplinary teams.
- Experience supervising staff and delivering services to diverse populations.
- Demonstrated cultural competence and ability to work effectively with individuals from varying backgrounds and experiences.
- Proven ability to establish priorities, solve problems, and identify opportunities for continuous improvement and operational efficiency.
- Must successfully pass a background check.
- Knowledge of Registered Apprenticeship systems, standards, sponsor requirements, recruitment practices, retention strategies, readiness programs, and career pathways.
- Working knowledge of federal and state apprenticeship regulations.
- Strong proficiency in Microsoft Office Suite and ability to learn new software systems and databases.
- Excellent communication, facilitation, presentation, relationship-building, and team leadership skills.
- Strong problem-solving, decision-making, and conflict-resolution abilities.
- Knowledge of workforce development systems and publicly funded workforce programs, including WIOA, FSET, DOL, and DWD, preferred.
- Understanding of barriers to employment and participant career-support strategies.
- Ability to work effectively with diverse, multicultural, and multiracial populations.
- Highly organized, detail-oriented, and self-motivated.
- Bilingual or multilingual abilities are a plus.
- Must maintain reliable transportation and valid automobile insurance as required by state law.
- Ability to work a minimum of 40 hours per week and evenings/weekends as needed.
- Ability to occasionally lift and carry materials weighing up to 30 pounds.
Benefits
Comp & perks- Health Insurance - Employer pays 85% of health plan.
- Dental Insurance (single or family) – 100% Employer paid.
- Vision Insurance (single or family) – 100% Employer paid.
- Life Insurance & Accidental Death & Dismemberment Insurance – 100% Employer paid.
- Short Term & Long-Term Disability Insurance – 100% Employer paid.
- 10 vacation days after 90 days of employment.
- 9 personal days annually after 90 days of employment (First calendar year pro-rated).
- 14 Paid Holidays annually.
- 10% of monthly salary contributed by company to retirement accounts.
- Hybrid work environment.
- Professional development planning.
- Overnight travel may be required and must be approved by the Chief Operations Officer.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ImplementationCurriculum DeliveryPerformance MonitoringOperational Policy DevelopmentData AnalysisRecruitment PracticesRetention StrategiesCareer PathwaysFederal and State RegulationsMicrosoft Office Suite Proficiency
Soft Skills
Communication SkillsRelationship BuildingTeam LeadershipProblem-Solving AbilitiesCultural Competence
Industry Keywords
WIOAFSETDOLDWDLabor-Management Training PartnershipsCommunity Service Delivery SystemsStakeholder EngagementApprenticeship Readiness TrainingDiverse PopulationsOperational Efficiency