Account Manager

• Manage and grow an assigned portfolio of Federal Government agency accounts
• Retain existing revenue and identify upselling and cross-selling opportunities
• Develop and execute strategic account plans for revenue retention and growth
• Manage the complete sales cycle from opportunity identification through proposal development, negotiation, and close
• Create targeted, solution-oriented proposals with positioning and pricing for software and service offerings
• Maintain pipeline management, forecasting, and opportunity tracking in CRM tools
• Build relationships with key stakeholders and decision-makers within Federal Government agencies
• Partner with internal teams to resolve customer issues and ensure client satisfaction
• Represent LexisNexis at industry events, customer meetings, conferences, and trade shows
• Conduct regular face-to-face meetings with customers and prospects throughout the assigned territory

Field Account Manager – Federal Government

• Manage and grow an assigned portfolio of Federal Government agency accounts
• Retain existing revenue and identify upselling and cross-selling opportunities
• Develop and execute strategic account plans to achieve revenue retention and growth objectives
• Manage the complete sales cycle from opportunity identification through proposal development, negotiation, and close
• Create targeted, solution-oriented proposals with appropriate positioning and pricing for software and service offerings
• Maintain accurate pipeline management, forecasting, and opportunity tracking within CRM tools
• Build relationships with key stakeholders and decision-makers within assigned Federal Government agencies
• Partner with internal teams to resolve customer issues and ensure high client satisfaction
• Represent LexisNexis at industry events, customer meetings, conferences, and trade shows
• Conduct regular face-to-face meetings with customers and prospects throughout the assigned territory
• Attend the Washington, DC office every Monday

• Provide support and training for products and services centered around Job Order Contracting (JOC) for clients in a specific geographic area
• Prepare and maintain schedules of detailed activities to accomplish procurement objectives within specified time periods
• Implement and adhere to project procedures from project identification through construction execution for various Job Orders
• Assist in overseeing development and review of project scopes of work
• Review proposals and ensure contract compliance through notice to proceed and construction execution
• Read and understand construction plans and specifications
• Conduct comprehensive price proposal reviews
• Create and review detailed construction line-item proposals
• Train contractors in Gordian software and client procedures
• Assist in client contract bidding
• Communicate with clients and internal team members to ensure projects are completed on time and on budget

IGSA Account Manager

• Support the Relationship Manager in developing and maintaining Federal agency account relationships
• Help drive profitability within the existing portfolio
• Identify growth opportunities and strategic revenue initiatives
• Support program managers across bankcard program activities, including electronic access system assistance, reporting, data analysis, data mining, account maintenance, technical research, and issue resolution
• Assist with technical integration activities, including researching and resolving file extract issues
• Coordinate with internal technology and operations partners
• Communicate client impact of technical releases, system upgrades, and platform changes
• Prepare and participate in account reviews and sales presentations for existing and prospective clients
• Build collaborative relationships with clients and internal partners
• Contribute to special projects as needed

CPS Relationship Manager – Account Manager

• Develop and nurture strategic partnerships with top-tier commercial clients
• Serve as a trusted advisor and align solutions with clients’ overarching business goals
• Coordinate and own account plans for strategic commercial accounts
• Focus on larger deals, portfolio management, and selling the organization’s offerings
• Identify customer requirements, map them to organizational capabilities, and choose the appropriate direct or indirect supply chain
• Build professional relationships with clients up to the executive level
• Engage partners to improve win rates on selective deals
• Achieve and manage quarterly, half-yearly, and yearly sales quotas
• Develop and execute sales strategies and territory account plans to drive revenue growth and expand market share
• Lead contract negotiations with clients
• Monitor and analyze sales performance metrics and implement corrective actions
• Enter and update opportunities in the pipeline tool and implement pipeline management practices
• Expand existing opportunities into multiple business units within accounts
• Conduct regular business reviews to assess client satisfaction, gather feedback, and identify improvement areas
• Contribute to sales policies and targets and engage internal teams to develop effective solutions
• May act as a team or project leader, providing direction and facilitating information validation and team decision-making

Federal Account Manager

• Serve as the primary, trusted point of contact for assigned federal accounts, including DoS, DHS, DHA, and others
• Cultivate deep, ongoing relationships with program managers, contracting officers, and end users
• Work with the Business Development team to align messages and solutions with customers' mission and program goals
• Maintain regular client touchpoints to monitor agency priorities, pain points, and satisfaction
• Act as the client's internal advocate by coordinating with delivery and program teams
• Identify account expansion opportunities and support broader pipeline development and capture efforts
• Monitor task orders, contract vehicles such as GSA Schedule, GWACs, and IDIQs, and upcoming re-competes
• Support proposal and capture teams with client insight, relationship access, and past performance context
• Provide regular account health updates and relationship status reports to leadership

Account Manager – Federal Civilian & Defense Accounts

• Serve as the Partnerships, Engagement, and Strategy Senior Consultant supporting FEMA's mission to help people before, during, and after disasters
• Leverage emergency management experience to strengthen FEMA's relationships with state, local, tribal, and territorial governments, private sector organizations, nongovernmental organizations, and other key stakeholders
• Lead communications, engagement, and partnership initiatives to foster collaboration, enhance information sharing, and improve coordination between FEMA and external partners
• Build and sustain trusted relationships across critical infrastructure sectors and private industry
• Identify emerging risks, strengthen preparedness efforts, and maintain situational awareness before, during, and after disasters
• Develop and execute stakeholder engagement strategies, outreach plans, and communications campaigns
• Facilitate meetings and workshops
• Prepare executive-level communications, briefings, talking points, reports, presentations, and other communications products
• Translate complex operational and analytical information into clear, actionable, evidence-based recommendations
• Support FEMA leadership in identifying opportunities to expand partnerships, increase stakeholder participation, and strengthen community resilience nationwide
• Research, analyze, and communicate emerging risks, operational challenges, disaster impacts, and resilience initiatives
• Facilitate coordination among federal, state, local, tribal, territorial, nonprofit, and private-sector partners
• Plan, develop, and manage multi-channel communications and content with minimal oversight
• Create and develop plain-language messaging, graphics, and content to increase stakeholder engagement
• Research and communicate supply chain logistics, impacts, disruptors, and resilience efforts across the disaster lifecycle
• Conduct market research, stakeholder analysis, and environmental scans
• Plan, organize, and facilitate client meetings, workshops, exercises, and stakeholder engagements
• Define, track, analyze, and report communications, engagement, and partnership performance metrics, including ROI measures
• Apply qualitative and quantitative analysis to assess stakeholder needs, identify gaps, and support evidence-based engagement and resilience strategies
• Deliver high-quality client service and project execution in a dynamic, fast-paced emergency management environment
• Independently manage priorities, deadlines, and deliverables
• Mentor junior team members and provide quality assurance for project work products
• Demonstrate initiative, strategic thinking, and creative problem-solving to improve client outcomes

Senior Consultant – Emergency Management Partnerships, Engagement, Strategy

• Develop and execute a multi-year national partnerships strategy aligned with Urban Strategies’ broader strategic direction
• Build and maintain a qualified national partnership pipeline
• Lead the full partnership lifecycle, including prospecting, qualification, cultivation, opportunity design, internal alignment, negotiation, activation, stewardship, evaluation, renewal, and expansion
• Develop cross-sector partnerships with foundations, corporations, banks, CDFIs, government agencies, national intermediaries, universities, peer community-development organizations, and other aligned institutions
• Translate place-based Community Development work into partnership models that can be replicated or adapted across communities
• Create partnership proposals, scopes, MOUs, implementation plans, roles, deliverables, timelines, resource commitments, and measures of success
• Identify opportunities that bring funding, capital, technical assistance, expertise, referrals, research, training, visibility, program collaboration, or other strategic resources to Urban Strategies and partner communities
• Coordinate with Executive leadership, Business Development, Grants, Finance, Communications, Program Evaluation/Data, Legal/Compliance, and executive leadership
• Support grant and resource-development opportunities connected to national partnerships
• Support national learning exchanges, peer networks, convenings, site visits, and technical-assistance collaborations
• Represent Urban Strategies at national conferences, coalitions, philanthropic forums, governmental meetings, roundtables, and partner convenings
• Maintain detailed Customer Relationship Management system and partnership records
• Provide executive-level reporting on partnership pipeline health, resources leveraged, implementation progress, strategic value, risks, outcomes, and future opportunities
• Develop repeatable partnership playbooks, due-diligence criteria, templates, activation processes, and accountability practices
• Lead assigned staff and/or cross-functional partnership teams
• Connect community needs, external trends, organizational priorities, and long-term opportunities
• Translate relationship opportunities into defined commitments, owners, milestones, and outcomes
• Ensure disciplined follow-through and measurable value from partnerships
• Adjust partnership strategies as community, funding, policy, and market conditions evolve
• Ensure partnerships respect local voice, culture, leadership, and shared ownership
• Approach communities and partners with credibility, responsiveness, humility, and mission focus

Director of National Partnerships

• Identify and develop whitespace opportunities across the Federal Civilian space
• Support development and execution of expansion strategies
• Drive pipeline creation by identifying new programs, initiatives, and modernization efforts
• Shape and accelerate early-stage pursuits and capture efforts
• Support competitive displacement opportunities and emerging programs across the portfolio
• Coordinate internal resources, partners, and technical teams through the federal acquisition lifecycle
• Align with segment leads and account teams on customer engagements, relationships, and strategic pursuits
• Build relationships with program leaders, technical stakeholders, and acquisition officials
• Orchestrate HPE teams and partner ecosystems, including engineering, specialists, system integrators, and channel partners

Civilian Account Manager

• Identify and develop whitespace opportunities across the Federal Civilian space
• Support the development and execution of expansion strategies
• Drive pipeline creation by identifying new programs, initiatives, and modernization efforts
• Shape and accelerate early-stage pursuits and capture efforts, including competitive displacement opportunities and emerging programs
• Coordinate internal resources, partners, and technical teams to advance strategic opportunities through the federal acquisition lifecycle
• Work with the segment lead and account team to align customer engagements, relationships, and strategic pursuits
• Build relationships with program leaders, technical stakeholders, and acquisition officials
• Orchestrate HPE teams and partner ecosystems, including engineering, specialists, system integrators, and channel partners, to support pursuit development