Account Manager

• Manage multiple low to mid-tiered accounts with campaigns using CTV, search engine marketing, social media marketing, and programmatic products
• Resolve issues, take appropriate action, and escalate issues to management when needed
• Assist the Account Management team in supporting key client accounts, including trafficking orders
• Work with agency vendor partners to ensure accurate and timely campaign execution
• Become well-versed in the agency’s digital offerings and develop an understanding of media plans
• Participate in ongoing training covering products, processes, reporting, business reviews, quotes, and campaign management
• Communicate with internal and external clients through written and verbal channels
• Use the company’s software applications efficiently
• Participate and engage on camera for company, team, and client meetings in person or by video
• Collaborate with internal teams and stations and train other team members as needed
• Perform other agency duties as assigned

Junior Digital Account Manager

• Identify viable public and private leads through Insight platform searches
• Monitor and track Capital Improvement Projects for early-stage opportunities
• Evaluate developer-driven projects and private-sector demand
• Interface with contractors, municipalities, and engineers to understand project requirements
• Prepare and issue accurate quotes using internal platforms
• Collaborate with estimating and project management teams to verify quote feasibility
• Prepare and distribute complete submittal packages
• Manage revisions, engineering calculations, and redlines
• Communicate submittal status and changes proactively to customers
• Facilitate transition from quote to release, including verification of POs, drawings, and job codes
• Coordinate with internal departments to ensure timely order fulfillment
• Send release confirmations and introductions to project managers
• Support Sales Managers at trade shows, customer visits, and job site visits as needed
• Log daily activities, key account conversations, emails, tasks, and phone calls in the CRM
• Build and maintain account pages for municipalities/water authorities, engineering firms, and contractors
• Manage the opportunity and task pipelines
• Provide weekly feedback on customer issues and required improvements
• Provide quarterly updates to management on customer-experience improvements
• Participate in weekly Operations Daily Huddles for relevant plants
• Discuss upcoming releases and project updates weekly with assigned Project Managers
• Participate and add value in the organization’s weekly meeting
• Participate in Armorock committees
• Use data to identify problems, trends, and solutions and develop innovative solutions to grow new accounts

• Provide comprehensive financial solutions to businesses with annual revenues up to $20 million
• Actively manage and deepen relationships with high-value and opportunity clients
• Support profitability growth of the business banking customer base
• Identify, develop, and drive results
• Acquire new client opportunities through prospecting, networking, and external referral sources
• Open core business accounts while adhering to procedural guidelines
• Manage the end-to-end client journey and drive sales opportunities while mitigating risk
• Identify and refer specialized small business opportunities and solutions
• Conduct small business relationship reviews
• Deliver a branded customer experience while being in the field a minimum of 80% of the time
• Foster relationships with Merchant, Practice Solutions, Treasury, and Business Banking partners
• Advise small business owners on solutions, services, and digital capabilities using credit knowledge
• Support execution of the sales delivery model for the bank’s Small Business segment
• Coach, develop, guide, and deliver feedback to associates and clients

Business Banking Relationship Manager

• Grow profitable sales with current and new Emery Jensen customers in Maryland and Delaware
• Deliver annual sales and profit objectives through a strategic sales plan
• Engage retailers and increase the Emery Jensen customer base within a defined geographic territory
• Execute and implement new programs at the store level
• Represent Emery Jensen professionally and ethically in day-to-day activities
• Develop and foster relationships with key decision makers
• Organize and prioritize weekly customer visits
• Maintain working knowledge of the territory and new and existing business
• Communicate successes and challenges to the Emery Jensen Leadership Team
• Work with Sales Support, the Care Center, and internal business partners to resolve customer issues and questions
• Collaborate with Emery Jensen team members to share ideas and sales successes
• Exercise sound judgment regarding travel, entertainment, vehicle, and other expenses

Territory Manager – Maryland, Washington DC

• Grow profitable sales with current and new Emery Jensen customers in Maryland and Delaware
• Deliver annual sales and profit objectives through a strategic sales plan
• Engage retailers and increase the Emery Jensen customer base within a defined geographic territory
• Execute and implement new programs at the store level
• Represent Emery Jensen professionally and ethically
• Develop relationships with key decision makers to grow Emery Jensen business
• Organize and prioritize weekly customer visits
• Maintain working knowledge of the territory and new and existing business
• Communicate successes and challenges to the Emery Jensen Leadership Team
• Work with Sales Support, the Care Center, and internal business partners to resolve customer issues
• Collaborate with team members to share ideas and sales successes
• Exercise sound judgment regarding travel, entertainment, car, and other expenses

• Provide service delivery to an assigned block of more complex clients
• Resolve the most complex customer service problems directly
• Act as an outward-facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) on assigned accounts
• Build relationships with employer/group clients (not individual members) and serve as the primary point of contact for overall and day-to-day service delivery
• Represent client internally and coordinate with other functions to implement client systems, complete projects, and address ongoing service needs
• Escalate client concerns when appropriate
• Maintain data integrity and quality with any applicable software on a timely basis
• Take lead on designated renewals; prepare renewal information and present the CBIZ solution
• Work with senior staff to create needed communication materials
• Oversee new client set-up, renewals, and open enrollment meetings
• Establish and preserve a solid business rapport with clients and vendors
• Discuss applicable legislation and market trends with clients
• Generate client interest in additional lines of coverage
• Coach and assist less tenured client services staff
• Perform additional responsibilities as assigned

Senior Account Manager – Employee Benefits

• Respond to inbound calls from cardholders and third-party partners
• Provide accurate information and exceptional service
• Listen to customer concerns and resolve issues in a timely and courteous manner
• Accurately enter settlement agreements into internal systems in compliance with company policies and regulatory requirements
• Prepare and process related documentation using Microsoft Excel and Word
• Process incoming files and ensure proper handling and documentation
• Monitor and respond to inquiries in a shared email inbox
• Perform precise data entry
• Maintain detailed and organized records of customer interactions and transactions
• Collaborate with internal departments to resolve customer inquiries
• Meet or exceed performance metrics related to call quality, response time, and customer satisfaction

Debt Management Account

Strategic Partnerships & Go-to-Market LeadThe Opportunity:
Leads, engages and collaborates with various channel alliance partners. Enables the overall mission of the strategic alliance program by applying industry leading go-to-market campaigns, plays, and solutions to a challenging customer and partner mission set to drive Booz Allen's share and impact. Applies skills, extensive technical expertise, and full industry knowledge. Develops innovative solutions to complex problems. Works without considerable direction. Mentors and may supervise team members.

You Have:

- 5+ years of experience in product go-to-market strategy, strategic partnerships, or alliance management

- Experience owning and executing joint GTM strategies and executive-led campaigns for strategic partnerships with technology partners, including defining target audiences, developing messaging and positioning, creating co-branded content and thought leadership, coordinating LinkedIn and cross-channel communications, activating sales and partners through co-selling, events, demand generation, and channel programs, and measuring performance

- Experience translating technical capabilities into executive and customer narratives, value propositions, use cases, differentiators, and mission or business outcomes

- Experience creating executive presentations, pitch decks, solution presentations, partner briefings, sales plays, solution briefs, battlecards, discovery guides, and case studies

- Experience developing executive communications and social media campaigns, conducting market, customer, and competitive analysis, and working with sales, account, business development, executive, capture, technical, marketing, and partner teams

- Experience managing partnership operations, SharePoint, documentation, technical exchanges, events and demos, scheduling, rules of engagement, audit artifacts, issue resolution, and cross-functional follow-up

- Experience with pipeline management, CRM and pipeline governance, PIQ/PMR reporting, partnership health metrics, opportunity lifecycle governance, and CRM hygiene

- Ability to obtain a Secret clearance

- Bachelor's degree

Nice If You Have:

- Experience developing GTM strategies and campaigns for federal, Department of War, Intelligence Community, defense-sector, or government technology customers

- Experience with AI, cybersecurity, cloud, autonomy, data, software, or other technically complex products and platforms

- Experience supporting product launches, new-market entry, RFPs, competitive evaluations, capture activities, whitepapers, or thought leadership campaigns

- Experience coordinating legal, contracting, procurement, SCA, deal registration, counsel-related workflows, and shared partnership infrastructure

- Experience supporting major industry events and partner demos, including customer outreach, messaging alignment, and partner presence

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $55,200.00 to $126,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. 

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

- Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

- Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

- Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Strategic Partnerships & Go-to-Market Lead

• Own a named portfolio of enterprise government contracting accounts
• Manage gross retention, net revenue retention, and annual expansion targets
• Build relationships across executive leadership, business development, capture, proposal, contracts, and program teams
• Develop written strategic account plans with whitespace mapping, expansion paths, and executive sponsors
• Expand adoption across divisions, subsidiaries, and joint ventures
• Drive multi-product growth across Awarded AI and HigherGov through upgrades, seat expansion, and cross-sell
• Lead complex commercial cycles including business cases, pricing, contract negotiation, security review, and procurement approval
• Deliver executive business reviews connecting platform adoption to customer outcomes
• Orchestrate internal pursuit teams across solutions engineering, customer success, product, and executive leadership
• Represent account needs to Product and provide prioritized roadmap input
• Identify consolidation and churn risks and create mitigation plans
• Maintain forecasting, pipeline hygiene, and account documentation in Salesforce

Enterprise Account Manager

• Own and nurture customer relationships in a team-based selling model
• Educate customers on ordering platforms and provide menu consultations, product recommendations and pricing strategies
• Sell to customers, increase case growth and acquire new business
• Deliver sales presentations and tailor sales approaches to individual customers
• Manage time and territory effectively
• Collaborate with Specialists on penetration opportunities and new accounts
• Work with marketing, supply chain and customer service to ensure seamless product delivery
• Identify prospective customers using market intelligence databases, business directories, existing-client leads, organizations, clubs, trade shows and conferences
• Manage deliveries according to the transportation department’s routing schedule
• Troubleshoot order-process issues such as delivery mis-picks, short loads and stock-outs
• Monitor market conditions, product innovations, competitors’ products, prices and sales
• Share competitive and market information with customers
• Drive a personal motor vehicle for check-ins, site visits and follow-ups
• Work daily outside the office in the assigned territory and visit customers in variable weather and temperature conditions
• No direct reports