Account Manager

• Architect, lead, and scale Jeeves' partner ecosystem across North America, Latin America, and EMEA
• Own the full partnerships vision, from setting the global framework to closing strategic deals
• Define the vision, framework, and goals for a multi-type partner ecosystem
• Strengthen and optimize existing broker channels and create scalable playbooks
• Identify and build new partnership categories and distribution models
• Drive sourcing, negotiation, deal structuring, onboarding, activation, and performance management across partner types and geographies
• Champion partner-led growth internally across Sales, Marketing, Product, Operations, and Legal
• Establish metrics, incentives, processes, and playbooks for scalable partnerships
• Report directly to the CRO
• Build a world-class partner portfolio and drive a sizable portion of Jeeves revenue

Head of Global Partnerships

• Identificar cuentas potenciales dentro de una cartera compleja.
• Facilitar las operaciones comerciales sin problemas.
• Coordinar la comunicación entre los equipos internos y las partes interesadas externas.
• Garantizar la eficiencia general de los clientes de rápido crecimiento.
• Actualizar a los clientes sobre nuevos productos, programas o iniciativas de marketing.
• Lograr constantemente los objetivos mensuales o trimestrales.
• Mantener canales de comunicación con los clientes por teléfono, correo electrónico o reuniones presenciales.
• Presentar información mensual sobre las cuentas asignadas para permitir el seguimiento de prácticas escalables.
• Incorporar nuevos clientes y explicarles la gama completa de productos de la empresa.
• Actuar como punto de contacto y ayudar a resolver problemas de los clientes.

Key Account Representative

• Manage client relationships as the client's main point of contact throughout the lifetime of a project
• Coordinate the development of compelling proposals
• Ensure client satisfaction by analyzing client needs and offering appropriate solutions and quotes
• Handle budgeting, proposal writing, client relationship management, and timeline planning
• Coordinate with internal teams and external parties
• Process requests autonomously using standard tools and quality processes
• Ensure delivery of finished products at the expected quality level within set timelines
• Perform administrative follow-up of projects from launch to finalization

• Tomar la titularidad de un grupo de cuentas activas y ser el punto de contacto único frente al cliente
• Contactar a cada cuenta según una cadencia definida
• Definir y ejecutar un plan de cuenta por cliente, incluyendo objetivos, riesgos y próximos pasos
• Dar seguimiento a la facturación y cobro de cada cuenta o hito facturable
• Escalar pagos vencidos a Finanzas y mantener actualizado el estado de cuenta
• Monitorear el uso real del producto o servicio y detectar cuentas con consumo a la baja
• Concentrar incidencias, fallas y reclamos del cliente y darles seguimiento hasta su cierre
• Actuar antes de la renovación ante cualquier señal de riesgo
• Identificar oportunidades de cross-sell, up-sell y expansión dentro de la cuenta
• Documentar oportunidades en el pipeline con el dolor del cliente identificado
• Mantener actualizado el estado de cuenta, el reporte de cobranza y el reporte de salud de cartera
• Reportar de forma consolidada la salud de la cartera asignada a la dirección comercial

Key Account Manager

• Manage and optimize Google Ads and Google Local Services Ads campaigns for U.S.-based local service businesses
• Monitor campaign performance and identify opportunities for improvement
• Initially manage approximately 10 accounts, with potential to grow to 30–40 accounts over time
• Follow established SOPs and maintain organized and consistent account-management processes
• Proactively identify issues, opportunities, and areas where campaigns or processes can be improved
• Analyze campaign performance and make data-driven optimization decisions
• Collaborate with Account Managers, Client Success, and the technical/web team
• Gradually take on more client-facing responsibilities
• Stay current with Google Ads and LSA best practices
• Contribute ideas and feedback to improve internal systems and workflows

Google Ads Account Manager

• Manage video projects from assignment through completion
• Track deadlines, revisions, and deliverables
• Perform QA on completed videos, including pacing, captions, audio, transitions, branding, and formatting
• Provide clear, actionable revision feedback to video editors
• Conduct introductory calls with prospective clients
• Maintain organized project workflows and communication across the team

Creative Account Manager

• Own client relationships and internal team coordination for a B2B GTM content studio
• Serve as senior point of contact for a portfolio of B2B client accounts
• Lead weekly client sync calls with agendas, updates, and follow-through
• Anticipate and proactively address client concerns, delivery risks, and relationship friction
• Translate client feedback and strategic direction into internal briefs and action items
• Manage the internal team's weekly task list and track deliverables
• Coordinate content, strategy, and production teams
• Maintain visibility into active workstreams and catch issues before client delivery
• Hold the team accountable to timelines, quality standards, and client expectations
• Track projects across active client programs, including status, action items, and next steps
• Build and maintain scalable account-management processes
• Document client requirements, decisions, and program changes
• Escalate risks, dependencies, and blockers to leadership with recommended actions
• Prepare weekly status updates and program performance summaries
• Maintain client communication cadence and provide progress updates

Senior Account Manager

• Support the Senior Associate Director of Development for Latin America in achieving the raised-for goal of US $40M and the goal of doubling philanthropic revenue by 2030
• Engage Relationship Managers, Business Units, Divisions, and other Regions in discovering, cultivating, and stewarding international prospects and donors with capacity to give over US $100,000 to TNC’s work in Latin America
• Support donor and leadership engagement opportunities in Belize, Guatemala, and Mexico, including donor meetings, donor trips, in-person donor events, and leadership visits
• Project manage internal review processes for solicitations and gifts at local, regional, and global levels
• Draft personalized donor correspondence, including proposals, stewardship notes, and reports, with the Donor Communications team
• Support the design and implementation of collaborative, complex, and diversified fundraising projects
• Coordinate the work of other development professionals and ensure accountability
• Use TNC’s donor database to update donor information, produce reports, perform analysis, and track and cultivate donors
• Convey TNC’s mission persuasively to diverse groups
• Reinforce travel and event policies and procedures to ensure consistent donor engagement and minimize organizational risk
• Ensure compliance with TNC policies, procedures, and donor, legal, and IRS requirements
• Maintain confidentiality of sensitive and emotionally charged information
• Travel domestically and/or internationally frequently and on short notice

Donor Relations Manager II

• Identificar oportunidades de alianzas estratégicas con actores clave del ecosistema emprendedor, fintech y tecnológico
• Analizar potenciales aliados y desarrollar business cases financieros para priorizar iniciativas de alto impacto
• Coordinar los procesos de evaluación, aprobación y formalización jurídica con áreas de Jurídico, Compliance, Riesgos, Tecnología y Finanzas
• Gestionar proyectos de alianzas de extremo a extremo, desde su conceptualización hasta el lanzamiento y posterior adopción en el mercado
• Coordinar la implementación regional de partnerships conectando las necesidades locales de México, Colombia, Argentina y Perú
• Dar seguimiento a KPIs de adopción, ingresos, engagement, eficiencia y satisfacción
• Contribuir a la estandarización regional de metodologías y mejores prácticas de gestión para BBVA Spark
• Gestionar iniciativas regionales con múltiples stakeholders, equilibrando objetivos comerciales con normativas regulatorias y operativas del banco

Gerente de Alianzas Estratégicas

• Execute search- and conversion-related digital partner development initiatives with partner account teams and other digital account functions
• Drive consumers to find and purchase the right adidas products on partner websites
• Contribute to digital growth initiatives including organic and paid onsite search optimization, paid product placement, navigational landing-page findability, product content and description-page optimization, and assortment planning
• Provide feedback and ideas on digital initiatives and assess industry and consumer trends with Cluster and Global DPC teams
• Contribute to Digital Joint Business Plans, including digital KPI targets and initiatives, with the Account Lead
• Track adidas organic search performance at account and product level
• Monitor adidas assortment availability, pricing, out-of-stock rates, and related website conditions
• Monitor and report adidas visibility, conversion, sales, and brand-share metrics
• Quantify uplift and commercial impact from enhancements and support online sales forecasting and growth ambitions
• Provide cross-topic E-Commerce expertise in internal and external stakeholder settings, including sell-ins, key-account meetings, General Manager/Sales Director meetings, and Sales & Marketing meetings
• Collaborate with Market Digital Partner Commerce, Market Sales Leadership, Brand, Sales Finance, Cluster, Global DPC, and partner account teams

Account Manager jobs in Mexico