Agent

• Welcome guests warmly and provide friendly, open, and personable service
• Conduct guest check-in and check-out
• Receive and process reservation requests
• Manage the cash desk and oversee accounts receivable control
• Perform administrative tasks at the Front Office
• Contribute to efficient operations across morning, evening, and night shifts
• Ensure effective communication between all hotel departments

Front Office Agent – STARS

• Represent the company on-site after the sales process and build customer trust
• Carry out millimeter-accurate LiDAR scans of customers’ homes
• Conduct drone surveys for PV system planning
• Document results in the app
• Complete post-processing within 36 hours
• Plan appointments independently and group them regionally within a radius of up to 400 km
• Provide customers with a first-class appointment experience after they purchase a heat pump or PV system

Field Service Agent, Career Changer

• Professionally receive incoming software and hardware incidents in an enterprise customer environment
• Process incidents in the ticketing system, including prioritization, classification, and documentation
• Perform error analysis and initiate appropriate measures
• Provide first-line assistance and offer solutions via remote support
• Escalate incidents to second-level or other downstream support teams where necessary

IT Service Desk Agent

• Welcome guests warmly and provide open, friendly, and personable service
• Carry out guest check-in and check-out
• Receive and process reservation requests
• Manage the cash register and oversee accounts receivable
• Perform all front-office administrative tasks confidently and independently
• Support effective and efficient operations across morning, evening, and night shifts
• Ensure active communication between all departments within the hotel

• Warmly welcome guests and provide open, friendly, and personable service
• Handle check-in and check-out procedures
• Receive and process reservation inquiries
• Take responsibility for cash handling and accounts receivable control
• Perform all administrative duties at the front office
• Contribute to effective and efficient operations across morning, evening, and night shifts
• Ensure active communication between all departments within the hotel

• Warmly welcome guests and provide attentive host service
• Handle check-in and check-out procedures
• Receive and process reservation inquiries
• Manage cash handling and accounts receivable control
• Perform administrative tasks at the front office
• Contribute to effective and efficient operations during morning, afternoon/evening, and night shifts
• Ensure active communication between all hotel departments

• Welcome and assist guests warmly
• Handle check-in and check-out
• Receive and process reservation requests
• Manage cash handling and accounts receivable control
• Perform all administrative tasks at the front office
• Contribute to effective and efficient operations
• Ensure active communication between all departments of the hotel

• First point of contact for IT incidents, service requests, and user inquiries via phone, email, or ticketing system
• Independently analyze and resolve technical issues at the 1st-level support tier
• Support more complex issues at the 2nd/3rd-level support tiers
• Install, configure, and maintain hardware and software during rollouts or updates
• Document recurring issues in the knowledge base
• Actively improve support processes
• Perform monitoring tasks to ensure system availability
• Collaborate with internal and external partners
• Prioritize requests based on business impact and SLA requirements
• Coordinate escalations with the IT Service Manager
• Contribute to IT projects
• Support user training and awareness initiatives

Agent jobs in Germany

Front Office Agent – STARS

Field Service Agent, Career Changer

IT Service Desk Agent

Front Office Agent – STARS

Front Office Agent – STARS

Front Office Agent – STARS

Front Office Agent – STARS

IT Service Agent