Analyst

• Participate in research, analytics, projects, strategy, process review and improvement, and technology enhancement assessment and support
• Analyze data and improve process workflows and automation
• Collaborate and network across Operations, Information Technology, and Sales departments
• Attend professional development, informational, networking, and community service events
• Complete an assigned project to improve a process or solve a problem
• Present the assigned project to local leaders and key company stakeholders at the close of the internship
• Prepare and deliver a wrap-up presentation to the division leader and other stakeholders
• Support accountabilities assigned by the direct manager, area, or department leadership

Summer Intern – Treasury Management Services Analyst

• Conduct industry, market, and company research to source prospect names and develop and refine prospect lists
• Develop project materials containing industry, market, company-specific, and general economic information
• Generate customized sales or project content for internal and external purposes
• Track calling and marketing efforts to clients and prospects
• Reinforce proper use of the CRM system with the coverage team and assist as needed
• Build foundational understanding of the market, credit, products, and relationship management skills
• Develop an increasingly complex understanding of the industry
• Facilitate financial analysis, risk assessment, and credit structure recommendations for clients and prospects
• Perform prudent underwriting and credit and risk administration in adherence to credit policy and requirements
• Conduct research and evaluations to assess client, competitor, property segment, market, and industry risks and trends
• Take ownership of projects with the assigned senior Credit Delivery leader
• Mentor more junior teammates

Wholesale Credit Delivery Analyst II

• Conduct comprehensive assessments of children with Autism Spectrum Disorder (ASD)
• Develop individualized Behavior Intervention Plans (BIPs) and collaborate with multidisciplinary teams
• Design and implement evidence-based Applied Behavior Analysis (ABA) interventions
• Monitor and adjust treatment plans based on client progress and emerging needs
• Apply ABA techniques to improve social, communication, academic, and daily living skills
• Reduce maladaptive behaviors and promote positive behavior changes
• Collect and analyze behavioral and progress data to evaluate intervention effectiveness
• Maintain detailed records and prepare reports for stakeholders
• Educate and support parents and caregivers in implementing behavioral strategies at home
• Provide guidance on challenging behaviors, communication, and social skills
• Collaborate with speech therapists, occupational therapists, educators, and other professionals
• Participate in interdisciplinary team meetings
• Supervise and mentor Registered Behavior Technicians (RBTs) and direct support staff
• Conduct performance reviews and provide team professional development
• Engage with community resources and support networks
• Ensure ethical, professional, and regulatory compliance
• Stay current with behavior analysis and autism treatment research
• Manage crisis situations using de-escalation techniques
• Complete daily clinical documentation in SpringHealth’s EHR
• Assist in developing staff training procedures and materials
• Complete monthly and quarterly notes on client goal progression

Board Certified Behavioral Analyst, BCBA

• Provide behavioral and therapeutic support services to consumers, families, and staff
• Conduct comprehensive assessments of children with Autism Spectrum Disorder (ASD)
• Develop individualized Behavior Intervention Plans (BIPs)
• Design and implement evidence-based Applied Behavior Analysis (ABA) interventions
• Monitor and adjust treatment plans based on progress and emerging needs
• Apply ABA techniques to improve social, communication, academic, and daily living skills
• Reduce maladaptive behaviors and promote positive behavior changes
• Collect and analyze behavioral and progress data
• Maintain detailed records and prepare reports
• Educate and support parents and caregivers
• Collaborate with speech therapists, occupational therapists, educators, and multidisciplinary teams
• Supervise and mentor Registered Behavior Technicians (RBTs) and direct support staff
• Conduct performance reviews and provide feedback and professional development
• Engage with community resources and support networks
• Ensure compliance with ethical guidelines, professional standards, and regulatory requirements
• Stay current with behavior analysis and autism treatment developments
• Manage crisis situations using de-escalation techniques
• Complete daily clinical documentation in SpringHealth’s EHR
• Assist in developing staff training procedures and materials
• Complete monthly and quarterly notes documenting client progress
• Act as liaison for psychiatric supports and participate in ongoing assessments

• Apply information technology to maximize organizational benefits
• Support, design, procure, implement and optimize information systems for departments
• Define and provide recommendations to departments and work with management to achieve patient-care and financial goals
• Provide project management for projects requiring Information Services & Technology involvement
• Use project management tools and perform time and cost estimates, analysis, specification, development, implementation, integration and maintenance of assigned systems and programs
• Determine project tasks and timetables
• Work with programmers and/or solution vendors to implement design specifications
• Assign tasks to project team members
• Update superiors and associates on project problems, status and action items
• Develop detailed test plans and complete rigorous testing
• Reconcile project budgets
• Provide technical assistance and training to user staff, programming and operations personnel
• Maintain in-depth knowledge of team-managed applications
• Perform other duties as assigned

Applications Analyst II

• Manage day-to-day optimization, reporting, and performance analysis for onsite search, product recommendations, and AI-powered shopping tools
• Own and optimize onsite search rules, boosting, slotting, relevancy, and merchandising strategies
• Monitor search performance and identify opportunities to improve results, product discovery, conversion, and revenue
• Analyze search reporting to identify trends, anomalies, opportunities, and areas requiring optimization
• Partner with merchandising, digital, technology, and analytics teams to align search results with customer intent and business priorities
• Develop and execute search optimization strategies based on customer behavior, product performance, seasonal trends, and business objectives
• Manage and optimize AI-powered shopping experiences, including the AI Shopping Assistant
• Own inputs, content, configuration, and ongoing optimization of AI shopping experiences
• Analyze engagement, conversion, revenue contribution, and overall site impact
• Identify opportunities to improve customer experience, expand use cases, and increase adoption and effectiveness
• Support optimization and performance management of product recommendation experiences across the site
• Analyze recommendation placement and product performance to identify optimization and testing opportunities
• Develop and maintain recurring reporting and performance insights for search, recommendations, and AI shopping experiences
• Translate data into actionable insights and recommendations for business partners and leadership
• Use Excel and other analytical tools to manipulate, analyze, and interpret data
• Apply ecommerce KPIs including conversion rate, revenue per visitor/session, average order value, engagement, and revenue contribution

Digital Commerce Optimization Analyst

• Review, evaluate, and log incoming complaints and allegations from carriers, CMS/CTM channels, internal referrals, and sales leadership
• Classify complaints by type, carrier, and priority
• Identify duplicate or related cases and escalate high-risk matters
• Analyze caseload and case mix to support assignment decisions
• Monitor case aging and service-level adherence, flagging at-risk cases and root causes
• Build and analyze reports on complaint volume, trends, case aging, and outcomes
• Maintain dashboards and tracking tools; prepare materials for leadership and carrier discussions
• Serve as point of contact for carriers, sales leadership, and investigators on case status and documentation
• Monitor outstanding CAP and agent-response requirements, flagging non-response patterns and escalating unresolved items
• Gather and organize investigation documentation, including lead data, audit findings, enrollment records, and call recordings
• Identify information gaps
• Support special projects and process improvements, including automation opportunities

Agent Oversight Analyst

• Analyze Ship-to-Home parcel data and trends to identify operational and cost-saving opportunities
• Monitor and report key parcel KPIs, including volume, carrier performance, service levels, and transportation expense
• Prepare and maintain recurring reports, dashboards, scorecards, and presentations
• Support budget development, forecasting, and variance analysis for parcel operations
• Assist with parcel volume forecasting and carrier capacity planning
• Partner with Store Operations, carriers, and cross-functional teams to support Ship-to-Home initiatives and peak planning
• Research shipment exceptions and coordinate resolution of pickup, scanning, and delivery issues
• Manage parcel claims, recovery reporting, and supporting shipment documentation
• Maintain parcel accounts, carrier contacts, operational records, and departmental trackers
• Reconcile parcel data, validate reporting accuracy, and identify process improvement opportunities
• Provide analytical and administrative support for Ship-to-Home Parcel initiatives, parcel performance reporting, carrier and store operations, forecasting, and peak period preparation

Parcel Analyst

• Maintain the control register, including control owners, operating procedures and required evidence
• Design and execute testing programmes covering control design effectiveness and operating effectiveness
• Test AI-enabled controls, including input completeness, rule changes, output review and audit trails
• Sample and assess overrides where quotes, invoices or commitments were released despite a control exception
• Track exceptions through resolution, report ageing items and identify root causes
• Confirm remediation is implemented and operating effectively
• Support control handovers, governance reporting and the wider internal control agenda

Controls Analyst

• Provide day-to-day support for Oracle Utilities C2M/CCS applications
• Troubleshoot, analyze, and resolve system and application issues
• Configure and maintain application functionality
• Support integrations, APIs, batch processes, and interface monitoring
• Execute system, integration, and user acceptance testing (UAT)
• Assist with upgrades, patches, and change management processes
• Develop and maintain system documentation and knowledgebase materials
• Partner with business users to gather requirements and implement solutions
• Generate reports and support data extraction using queries
• Support customer service, billing, and meter-to-cash processes
• Perform extended computer-based work in an office-based role

Analyst jobs in North Carolina

Summer Intern – Treasury Management Services Analyst

Wholesale Credit Delivery Analyst II

Board Certified Behavioral Analyst, BCBA

Board Certified Behavioral Analyst, BCBA

Applications Analyst II

Digital Commerce Optimization Analyst

Agent Oversight Analyst

Parcel Analyst

Controls Analyst

Oracle Application Analyst – C2M/CCS