Bilingual

• Serve as a practice-based provider supporting members through scheduled appointments, walk-ins, and urgent or emergent visits across face-to-face and virtual modalities in a hub setting
• Deliver comprehensive chronic disease management for conditions including hypertension, diabetes, and chronic kidney disease
• Evaluate acute concerns and manage behavioral health conditions including depression, anxiety, and alcohol and substance use disorders
• Provide preventative care and wellness support, including sexual and reproductive health
• Conduct comprehensive clinical intake visits and timely follow-up visits
• Proactively outreach to members needing follow-up care
• Provide clinical care according to CBH protocols
• Complete HCC and ICD-10 diagnosis capture and address quality gaps with appropriate ICD or CPT documentation
• Address member needs and delegate tasks in a timely manner
• Complete clinical documentation within 48 hours of the encounter
• Prescribe first- and second-line medications for depression, anxiety, alcohol use disorders, and opioid use disorders
• Refer members to specialist care according to internal guidance
• Support members in achieving physical, behavioral, and social health goals
• Participate in case conferences and provide clinical expertise for care plan development
• Provide clinical input on health maintenance, chronic disease management, and co-occurring psychiatric disorders
• Collaborate with care teams on member program placement
• Use care facilitation, electronic health record, and scheduling platforms to document interactions, track tasks, and communicate with teams, members, and community resources
• Educate, support, and elevate team members through informal coaching
• Act as collaborating physician overseeing Advanced Practice Clinicians
• Complete chart reviews in compliance with CBH policy
• Guide clinical teams on complex cases and provide point-of-care escalation support and clinical consultation

Bilingual Primary Care Physician

• Welcome people as they enter the clinic receptionist/front desk
• Communicate anticipated wait times and/or delays
• Check in patients, including verification of demographic and insurance information, at the front desk
• Complete patient registration for walk-in patients at the reception desk
• Collect patient out-of-pocket responsibilities, including deductibles, copays, and co-insurance
• Schedule patients’ next appointments at checkout, including cast and measure, delivery, follow-up, or prosthetic care plan appointments
• Act as a concierge of Hanger clinic services, including assisting with patient experience programs, support groups, and other resources
• Assist the RCM team as needed in obtaining missing or additional information from patients
• Maintain accurate and complete electronic healthcare records

Entry-level Medical Receptionist, Spanish/English Bilingual

• Provide customer service to patients, fellow employees, and referral sources through front-office coordination and administration.
• Obtain patient and insurance information accurately while complying with laws, regulations, company policies, and compliance programs.
• Advise patients of financial responsibility after benefits verification.
• Obtain co-payments and over-the-counter cash and complete cash receipts.
• Maintain accurate and complete patient files in compliance with Hanger policies.
• Ensure privacy and security of protected health information under HIPAA.
• Assist with patient follow-up and quality assurance activities.
• Handle cash receipts, billing-system data entry, and bank deposits according to internal controls.
• Enter patient demographics and insurance verifications.
• Manage multiple phone lines.
• Record clear, concise, and accurate written documentation.
• File patient charts and other documentation.
• Coordinate clinician schedules and coverage for appointments and out-of-office calls.
• Process and monitor referrals, authorizations, and prescriptions.
• Perform other assigned duties and special projects.

Entry Level Medical Receptionist, Spanish/English Bilingual

• Serve as the primary relationship holder for a portfolio of 20–25 CareStation partners
• Guide partners through onboarding and embed the CareStation into their broader community health strategy
• Establish shared objectives and mutually agreed goals at the start of each partnership
• Ensure mutual understanding of roles and responsibilities and hold OnMed and partners accountable
• Track and analyze partner-level outcomes data
• Run forward-looking, mission-grounded partner reviews
• Bring partner insight back into OnMed to shape the product and deployment roadmap
• Identify opportunities for partners to expand their commitment and help build the internal case
• Document community outcomes across the portfolio for OnMed's broader impact narrative
• Perform other related responsibilities as assigned
• Report to the Partner Impact Director

Bilingual Partner Impact Manager – Spanish/English

• Conduct comprehensive virtual site assessments and complex or escalated restaurant site surveys
• Validate wiring, electrical infrastructure, networking, and internet readiness
• Perform traceroutes, port checks, and other diagnostics; document infrastructure gaps and risks
• Provide technical guidance to clients and vendors
• Collaborate with Project Managers, Technicians, and Engineering
• Lead remediation follow-ups and support junior specialists through training and knowledge sharing
• Recommend improvements to survey tools, templates, internal processes, and SOPs
• Maintain records including photos, diagrams, and survey outcomes
• Install and configure POS hardware including workstations, printers, pin pads, cash drawers, switches, routers, and firewalls
• Complete cabling, patching, and connectivity setup
• Deliver onsite training and live support for staff and management
• Implement menu/system updates and reporting configuration
• Conduct pre- and post-installation readiness checks and troubleshooting
• Lead client follow-ups to support smooth transitions and adoption
• Travel regularly to client sites
• Adhere to SOPs, SLAs, checklists, and quality standards
• Review outcomes and identify process gaps or errors for continuous improvement

Installation Specialist – Bilingual, English/Spanish

• Assess and evaluate Medicaid members' needs and requirements
• Visit members in homes, assisted living facilities, long-term care facilities, and other care settings
• Coordinate services and resources to support members' optimal wellness
• Establish member-specific care plans
• Ensure members receive services in the least restrictive setting
• Plan and implement interventions
• Monitor and evaluate case management plans against members' personal goals
• Guide members and families toward appropriate care resources
• Facilitate interaction with payer sources, providers, interdisciplinary teams, and others involved in members' care
• Identify and resolve barriers to effective care
• Continuously monitor patient care through assessments, data, conversations, and active care planning
• Travel locally 75–90% of the time
• Report to the Regional Care Coach Manager

Field Care Coordinator – Bilingual Preferred

• Visit Medicaid members in their homes, Assisted Living Facilities, Long Term Care Facilities, and other care settings
• Travel locally 75–90% of the time
• Assess and evaluate members’ needs and requirements
• Establish member-specific care plans
• Ensure members receive services in the least restrictive setting
• Plan and implement interventions
• Coordinate services and monitor and evaluate case management plans against members’ personal goals
• Guide members and families toward appropriate care resources
• Facilitate interactions with payer sources, providers, interdisciplinary teams, and others involved in members’ care
• Report to the Regional Care Coach Manager
• Work Monday–Friday, 8:30 a.m.–5:00 p.m.

Bilingual Field Care Coordinator

• Serve as part of the Employee Service Center team supporting more than 29,000 Cox Automotive employees in the United States and Canada
• Deliver customer service through phone and digital channels, including chat and SMS
• Independently manage incoming calls, emails, and digital communications
• Create and document cases for all incoming inquiries
• Strive for first-contact resolution by proactively identifying customer needs
• Follow case management guidelines, including timely communication, accurate documentation, and effective resolution
• Maintain ownership of cases and escalate time-sensitive or high-impact inquiries when appropriate
• Respond to, resolve, and route customer inquiries efficiently
• Research and resolve general HR, payroll, benefits, and leave-related inquiries
• Follow up on open issues, keep customers informed, and close ServiceNow tickets upon resolution
• Leverage AI technologies to create accurate call summaries and support case resolution
• Provide online navigation assistance and use Bomgar to troubleshoot system-related issues
• Stay current on local, state, and federal regulations, policy updates, and contract language
• Protect confidential employee information in accordance with PII Security Policy and data privacy requirements
• Support customers across four time zones and adhere to scheduled phone time
• Meet or exceed SLAs, Quality Assurance standards, and performance metrics
• Perform other duties as assigned

Bilingual Service Center Specialist II

• Partner with a store manager to oversee all aspects of daily retail store operations
• Assist with merchandising and product launches
• Help meet and exceed sales objectives
• Ensure customers receive an extraordinary experience with AT&T products and services
• Coach a team of retail sales consultants to meet sales and service goals
• Oversee and develop the store team
• Support leadership initiatives beyond the store

Bilingual Spanish Assistant Manager

The American Cancer Society Cancer Action Network (ACS CAN) is the nation's leading cancer advocacy organization. Together with our charitable partner, the American Cancer Society, we work in Congress, state legislatures and local jurisdictions to support evidence-based policy and legislative solutions designed to eliminate cancer as a major health problem.

Leads media advocacy efforts for assigned territory of Arkansas, Florida, Louisiana, Texas, Oklahoma and Puerto Rico, both in English and Spanish, providing input into campaign planning, implementing tactics to support policy and revenue activities, driving relevance, and enhancing ACS CAN brand recognition in support of local, state, and federal priorities. Provides a full range of media outreach, including developing target media lists and building relationships with key Capitol press corps, health reporters and diverse news outlets. Drafts talking points, fact sheets, news releases/advisories as well as opinion editorial articles and letters to the editor. Secures editorial meetings and earned media placement by leveraging digital media skills and selling story ideas by phone and electronically to print, radio and TV newsrooms.

***Candidates must be home based in one of these following states/territories: Arkansas, Florida, Louisiana, Texas, Oklahoma and Puerto Rico. Must be a strong communicator with excellent writing and verbal skills in English and Spanish.***

ESSENTIAL FUNCTIONS: 

- Assist in drafting and implementation of strategic media advocacy plans for local, state and federal policy campaigns, to demonstrate broad based public support for cancer-related policy initiatives. Assist in occasional ballot and electoral campaign planning. Draft and implement such plans directly, in assigned multi state geography of Arkansas, Florida, Louisiana, Texas, Oklahoma and Puerto Rico. (30%) 

- Develop messaging that is tailored to the specific political environment and attuned to the rapid pace of legislative activities. Write and coach others to enhance their writing of press releases, media advisories, letters to the editor, op-eds, talking points, FAQs, fact sheets, speeches, presentations and other media material as needed, ensuring appropriate review for subject matter accuracy and brand standards. Plan and manage media events, including press conferences and editorial board meetings. (30%) 

- Develop and maintain relationships with press corps in assigned multi state geography, and proactively engage these reporters on legislative issues as well as responding to media inquiries. Track and report media results and trends. (20%) 

- Coordinate activities with ACS Marketing & Communications staff, as well as with ACS CAN media advocacy colleagues as needed. Manage media activities to support ACS CAN fundraising. (5%) 

- Conduct media trainings as needed for volunteers and staff. Identify and/or vet and train staff and volunteer spokespeople with personal stories related to ACS CAN’s policy campaigns. (5%) 

- Represent ACS CAN in coalitions for priority campaigns to ensure coordination and brand recognition with joint media activities (5%) 

- Elevate the profile of ACS CAN, by working through the media to ensure that opinion leaders are aware of ACS CAN legislative activity and voter education activity. (5%) 

EXPERIENCE/QUALIFICATIONS: 

- Minimum Degree Required: ​Bachelor's Degree​  

- Preferred Degree: ​Bachelor's Degree​  

- Certificate(s) or License(s): N/A 

- Years of experience:  2-3 years 

KNOWLEDGE, SKILLS, AND ABILITY: 

- Spanish language proficiency required

- At least 2-3 years of experience in journalism or public relations and/or legislative communications. 

- Familiarity with the legislative and/or political process a must; familiarity with reporters and/or media outlets in the covered markets preferred. 

- Political campaign or legislative experience preferred. 

- Knowledge of health care policy preferred. 

- Excellent written, oral, interpersonal and computer skills required. 

- Ability to work independently with minimum direction as well as work as a member or leader of a team. 

- Demonstrated ability to work on fast-paced, time-sensitive matters with internal and external constituents. 

- Ability to complete work in a timely and efficient manner and ensure work is accurate. 

- Ability to utilize available technology to perform position responsibilities. 

- Self-starter and proactive with creating ideas and messaging 

- Adept at working independently in a remote setting. 

TRAVEL REQUIREMENTS: 

- Some overnight travel for meetings required. 

PHYSICAL REQUIREMENTS:

- Limited lifting for media event setup may be required 

The starting rate is $73,000 to $83,000 annual. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.

ACS CAN provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

Bilingual jobs in Florida