Business Analyst

• Collaborate and inform the case management process to facilitate appropriate healthcare outcomes for members
• Provide care coordination, support, education, coaching, and information to members
• Evaluate members’ needs and eligibility and recommend case-resolution approaches
• Evaluate benefit plans and available internal and external programs/services
• Identify risk factors and service needs and refer to clinical case management or crisis intervention as appropriate
• Coordinate and implement assigned care plan activities and monitor progress
• Consult with case managers, supervisors, Medical Directors, and other health programs to overcome barriers
• Present cases at case conferences for multidisciplinary review
• Identify and escalate quality-of-care issues
• Negotiate appropriate options and services to meet members’ benefits and healthcare needs
• Use motivational interviewing to promote member engagement and lifestyle/behavior changes
• Help members participate knowledgeably in healthcare decision-making
• Apply case management and quality management processes in compliance with regulatory, accreditation, and company requirements
• Travel to meet members face to face in the Danville, Virginia region

Case Management Analyst - Field

• Partner with business customers, IT teams, and engineering resources to gather, analyze, document, and translate business requirements into technical requirements
• Work with Enterprise Device Engineering to evaluate, design, test, and implement solutions across endpoint management platforms, including Microsoft Intune, Windows, macOS, mobile devices, virtual desktops, and related technologies
• Identify and apply opportunities to use AI and automation to enhance service delivery, improve user experience, increase service stability, and reduce manual effort across Enterprise Device Engineering
• Support business and technical requirements for Ricoh enterprise printing services, including print management, device deployment, service processes, user experience, vendor coordination, and continuous service improvement
• Define metrics and reporting requirements covering device health, compliance, software deployment, service performance, lifecycle status, virtual desktop experience, and other operational indicators
• Create, manage, and maintain documentation, including business process maps, standard operating procedures, and customer training materials

Business Systems Analyst – Enterprise Device Engineering

• Support VDOT’s tolling modernization program
• Gather and document business and system requirements for microservices, APIs, and modernization workflows
• Create user stories, acceptance criteria, and process maps
• Collaborate with developers, architects, QA, and operations in an Agile/Scrum environment
• Use Azure DevOps Boards
• Provide light QA validation
• Ensure clear communication across stakeholders

• Provide support to the Department of War Innovation Unit (DIU) in Alexandria, Virginia
• Provide Human Resources program oversight and operational support across timekeeping, performance management, and policy administration
• Manage and execute end-to-end annual performance management lifecycles for civilian personnel under AcqDemo and DPMAP
• Administer CAS2Net for AcqDemo performance plans, midpoint reviews, and annual ratings assessments
• Guide employees and supervisors on performance plan setup, SMART objective writing, and appraisal cycle deadlines
• Support leadership in using AcqDemo flexibilities to align workforce performance goals with strategic organizational objectives
• Administer timekeeping processes using the Defense Agencies Initiative (DAI) system
• Enforce compliant timekeeping procedures and ensure accurate coding for regular duty, remote work, and situational telework
• Track timecard submissions, monitor approvals, and resolve system or timekeeping issues
• Oversee assigned HR program areas and map core workflows to streamline operations and eliminate operational silos
• Draft, coordinate, and publish SOPs, policy documents, job aids, and supervisory user guides
• Review HR practices for alignment with OPM, DoD, and agency regulatory standards
• Prepare and deliver executive briefings, reports, and data-driven dashboards on HR program status, metrics, and readiness
• Advise management on supervisory guardrails, compliance rules, and personnel procedures

HR Program Specialist – Business Process Analyst 3

• Support DSCA modernization and process-improvement initiatives
• Gather and analyze data supporting mission and business expansion opportunities
• Identify business needs and recommend actionable improvements
• Influence stakeholders and collaborators in modernization projects
• Assist with project management activities across DSCA initiatives
• Coordinate with cross-functional teams to improve productivity and workflow alignment
• Evaluate business processes and recommend enhancements
• Convert roadmap features into clear, manageable user stories
• Write structured business requirements and documentation
• Identify workflow and process automation opportunities
• Create reports, dashboards, and visual summaries communicating performance insights
• Analyze process bottlenecks and recommend improvements
• Communicate and validate requirements with stakeholders and end users
• Support development and maintenance of reporting and analysis tools
• Perform data discovery, modeling, and analysis for decision-making
• Collaborate with product managers on roadmap planning and workforce optimization

Mid-Level Business Analyst – Business Process Analyst

• Provide technical, analytical, and lifecycle support to the Maritime Electronic Warfare Systems Division for U.S. Navy EW, Decoy, and SEWIP systems
• Support cradle-to-grave activities including engineering, technology transition, installation, logistics, product support, testing and evaluation, sustainment, maintenance, and repair
• Administer, configure, test, implement, and maintain computer databases and DBMS
• Monitor database availability, reliability, integrity, security, and performance
• Plan and implement database changes, updates, upgrades, and modifications
• Develop and implement database security measures, access controls, and safeguards
• Perform database maintenance, backup, recovery, and restoration
• Optimize database performance, storage utilization, queries, and system resources
• Troubleshoot and resolve database errors, performance issues, data integrity problems, and system failures
• Maintain database structures, configurations, documentation, and technical records
• Support data integration, migration, validation, and management across applications and database environments
• Coordinate with developers, system administrators, cybersecurity personnel, and technical teams
• Support database development individually or as part of an integrated technical team
• Analyze and model complex systems to improve operational availability and support data-driven decisions

Database Management Analyst III

• Support the tolling modernization program through business and system analysis across microservices, data workflows, and application modernization
• Gather and document business and system requirements for microservices, API workflows, and modernization efforts
• Create user stories, acceptance criteria, process maps, and structured documentation
• Collaborate with developers, architects, testers, and operational teams in an Agile/Scrum environment
• Facilitate clarification sessions across technical and business stakeholders
• Use Azure DevOps Boards to manage backlog items and track progress
• Provide light QA support by validating user stories and confirming acceptance criteria
• Maintain communication with stakeholders and project leadership
• Support sprint objectives, requirements traceability, cross-team alignment, and QA validation

Business Analyst 4

• Research and compile known resolution steps or workarounds to mitigate potential Computer Network Defense incidents
• Apply knowledge of criminal, insider, hacktivist, and nation-state threat actor tactics, techniques, and procedures to identify and validate threats
• Apply cybersecurity concepts to detect and defend against intrusions into small- and large-scale IT networks
• Conduct cursory analysis of log data
• Identify incident causes and key questions for external entities regarding incident background and potential infection vectors
• Track and document Computer Network Defense incidents from initial detection through final resolution
• Coordinate information about ongoing incidents with other organizational components
• Potentially work assigned shifts, triaging and researching incidents for Indicators of Compromise and escalating to specialized analysts

Incident Management Analyst

• Monitor software consumption and license utilization rates across Army organizations
• Maintain centralized requirements tracking ledgers and historical requirements logs
• Liaise with Army commands and support agencies to collect, compile, deconflict, and correlate software license requirements
• Evaluate software demands against existing Enterprise License Agreements and contracts
• Draft formal requirements memorandums supporting Government contract management decisions
• Synthesize software consumption metrics into briefings, cost-avoidance courses of action, and executive decision papers
• Assist with enterprise data calls and tasking workflow actions
• Verify recommendations and deliverables comply with Federal, DoD, and Army rules and regulations, including FAR/DFARS
• Develop professional written and oral work products for coordination and senior leader decision-making
• Support the Army Deputy Chief of Staff, G-6, and the Network C4 Services Integration Directorate

IT Asset Management Analyst

• Support the full digital software development cycle, including requirements, research, design, stakeholder engagement, testing, and delivery of user-facing systems
• Gather requirements through stakeholder interviews, document reviews, questionnaires, business process analysis, use cases, scenarios, and examination of current systems
• Document requirements using BDD specifications, user stories, acceptance criteria, workflow and UML diagrams, use cases, and user guides
• Maintain requirements traceability documentation and monitor requirements throughout the project lifecycle
• Communicate system requirements and organizational processes to team members and stakeholders
• Facilitate meetings to gather, document, refine, and prioritize requirements, design enhancements, identify action items, and drive user feedback
• Document UX design discussions, write requirements in the team workspace, and break requirements into user stories in the issue log system
• Define and execute testing activities, including test scenarios, test cases, procedures, and results documentation
• Collaborate with subject matter experts, designers, and UX researchers within an Agile framework
• Recommend internal process enhancements and potential solutions
• Collaborate with the Scrum Master and provide backup support when necessary

Business Analyst jobs in Virginia

Case Management Analyst - Field

Business Systems Analyst – Enterprise Device Engineering