Care Navigator

• Conduct introductory calls with existing patients interested in advocacy services
• Guide patients through the advocacy onboarding process
• Coordinate with the advocacy team to ensure smooth transitions and follow-through
• Manage patient communications, follow-ups, missed calls, and reassignments
• Maintain accurate records in Google Workspace, EHR platforms such as Healthie, and HubSpot CRM

Care Navigator – Advocacy

• Serve as the first point of contact for patients and their families
• Guide older adults and caregivers through the intake process
• Provide patient support, care coordination, and emotional guidance
• Help patients match with the right therapist
• Support patients throughout their transition into care
• Ensure patients feel supported, understood, and reassured
• Take initiative and help shape key processes within a small, agile team

• Serve as the first point of contact for patients and their families
• Guide older adults and caregivers through the intake process
• Provide patient support, care coordination, and emotional guidance
• Help patients match with the right therapist
• Support patients throughout their transition into care
• Ensure patients feel supported, understood, and reassured
• Take initiative and help shape key processes
• Collaborate with a thoughtful, purpose-driven remote team

• Serve as the first point of contact for patients and their families
• Guide older adults and caregivers through the intake process
• Provide patient support, care coordination, and emotional guidance
• Match patients with the right therapist
• Help patients feel confident and understood throughout the care journey
• Manage multiple patients at different stages of the process
• Take initiative and help shape key processes
• Work closely with a thoughtful, collaborative remote team

• Serve as the first point of contact for patients or their families reaching out to Sailor Health
• Guide older adults and caregivers through the intake process
• Provide warm, clear, and professional patient support
• Coordinate care throughout the intake journey
• Help patients match with the right therapist
• Provide emotional guidance and reassurance during the transition into care
• Manage patients at different stages of the process
• Help older adults and their families feel supported and understood

• Serve as the first point of contact for patients and their families reaching out to Sailor Health
• Guide older adults and caregivers through the intake process
• Provide patient support, care coordination, and emotional guidance
• Help patients navigate entry into care, including matching them with the right therapist
• Ensure patients feel supported, understood, and confident throughout the process
• Help improve access to mental health care for older adults

• Serve as the first voice patients or their families hear when reaching out to Sailor Health
• Guide older adults and caregivers through the intake process
• Provide warmth, clarity, and professionalism throughout the intake experience
• Coordinate patient care and provide emotional guidance
• Help patients navigate the journey into care
• Match patients with the right therapist
• Ensure patients feel supported, confident, and understood throughout the process