Field Engineer

• Provide peer support to youth and young adults, typically ages 16–22, using lived experience with mental illness and recovery
• Guide, coach, and mentor members working toward recovery
• Assist members in setting and attaining short- and long-term goals
• Share personal recovery journeys with youth and young adults
• Help youth identify and build community and natural supports
• Collect and share youth and young adult community-resource information
• Collaborate with clinical services using wrap-around methods
• Help young adults and caregivers understand available services
• Support members in achieving recovery goals, reinforce care plans, improve access to care, identify healthcare needs, and reduce unnecessary hospitalizations
• Help young adults develop self-advocacy strategies within Juvenile Justice, schools, and community mental health agencies
• Participate in weekly supervision/coaching and required data collection
• Submit accurate time, mileage, expense, reports, and member documentation by required deadlines
• Conduct at least 50% of activities in community-based settings
• Present on peer support and its incorporation into managed care services when requested

Peer Support Specialist – Field Based

• Troubleshoot, diagnose, and repair Crown and all other makes of lift trucks
• Perform all assigned planned maintenance on customer lift trucks
• Maintain a service van and its inventory
• Process paperwork after completion of each job

Field Service Technician

• Troubleshoot and repair injection molding machines and robots
• Test and inspect mechanical, hydraulic, pneumatic, electrical, electronic, and software components
• Perform calibrations to optimize equipment performance
• Perform software and hardware installations
• Conduct safety checks on equipment
• Educate customers on equipment and instruct them on proper operation
• Manage resolution of customer issues, including ordering and installing replacement parts
• Diagnose control-system problems and develop organized approaches to machine repairs
• Instruct Service Technicians and customer operators on maintenance and safe operation of injection molding systems
• Communicate with Central Service, Manufacturing, and Parts Center to resolve field problems
• Provide regular written reports to the Service Manager
• Work remotely at customer sites while installing and servicing equipment and providing customer training and support

• Perform on-site customer service for IT Cooling products, including startup service, preventative and remedial maintenance, field modifications, and testing
• Provide field support and assistance with power equipment projects as required
• Troubleshoot refrigeration and electro-mechanical equipment using schematics, mechanical drawings, procedures, troubleshooting documents, and hand-held and computer-based test equipment
• Perform repairs or equipment replacements as necessary
• Evaluate, troubleshoot, and repair HVAC electrical, control systems, and engineering products
• Perform refrigerant system repair work, including leak detection, refrigerant reclamation, evacuation, and R410A charging
• Reclaim, measure, charge, pressure-test, and evacuate HVAC units
• Provide technical support to internal and external customers, third-party service organizations, and end users
• Schedule technical sales and service support based on customer needs
• Schedule and provide emergency technical support and field service on an on-call basis
• Inspect and test returned products, components, and systems to determine defects and operational status
• Maintain accurate service records and documentation
• Prepare documentation related to installation, testing, repair, and customer support
• Submit accurate expense reports in accordance with company policies
• Conduct business with MEPPI departments, customers, and suppliers in a timely and cooperative manner
• Further the goals and positive image of the Division through professional customer and business relationships

Field Service Technician II – HVAC

• Manage customer relationships through effective use of technical knowledge
• Install, troubleshoot, service, and maintain medical imaging equipment at customer sites
• Provide customer service by meeting commitments and arrival times and resolving customer needs
• Understand customers’ businesses and competitive environments and generate service revenue
• Participate in the regional work team and improve team processes
• Identify training gaps and increase capability and capacity, including qualification in multiple modalities and learning new tools
• Complete administrative duties including timesheets, service work orders, expense reports, FCOs, preventive maintenance, installation documents, and site/service documentation
• Follow Philips, state, and federal regulatory, training, quality, and safety requirements
• Use tools, resources, and escalation processes to resolve customer and system problems
• Complete preventive maintenance, FCOs, installations, and related tasks
• Diagnose and resolve electronic, network, and mechanical problems
• Travel approximately 70% across the specified geography, with average driving time of 1–4 hours daily and occasional overnight, air, or train travel

Field Service Engineer – Medical Imaging

• Manage customer relationships through technical knowledge
• Install, troubleshoot, service, and maintain medical imaging equipment at customer sites
• Provide customer service, set expectations, meet commitments and arrival times, and resolve customer needs
• Understand customers’ businesses and competitive environments and generate service revenue
• Participate in regional work teams and improve team processes
• Identify training gaps and increase capability and capacity, including qualification in multiple modalities and learning new tools
• Complete administrative duties including timesheets, service work orders, expense reports, Field Change Orders, preventive maintenance, installation documents, and site/service documentation
• Adhere to training, quality, safety, and regulatory requirements
• Use tools, support, resources, and escalation processes to resolve customer and system problems
• Complete preventive maintenance, Field Change Orders, installations, and related tasks
• Diagnose and resolve electronic, network, and mechanical problems
• Travel approximately 70% across the specified geography, with average driving time of 1–4 hours daily; occasional overnight, air, and train travel may be required

• Perform field service activities for local Orange EV vehicles
• Diagnose and repair vehicles and provide root cause analysis
• Evaluate Remote Monitoring System data to identify performance concerns and study vehicle utilization
• Accurately record service work and develop pertinent reports
• Collaborate with customers and third-party service providers
• Provide technical support for sales and marketing efforts
• Perform field upgrades or retrofits
• Facilitate tool and parts warehousing and provide a secure remote location for necessary items
• Plan and execute a complete regional service strategy with assistance from the Service Team
• Understand the complete vehicle at systemic and component levels for efficient diagnosis and repair
• Represent Orange EV professionally
• Use Remote Monitoring and Service Record Keeping Systems to determine service plans and prioritize customer needs
• Communicate with customers and third-party service providers for diagnosis, escalation, and efficient repairs
• Work with site managers and electricians on charging infrastructure logistics, cost, and timing
• Evaluate conversion vehicle candidates and prepare condition reports
• Support Customer Technicians and Third-Party Service Providers with ancillary repairs
• Deliver operator and maintenance training and support sales and business development
• Travel as required for training, service team goals, and customer needs

Electric Vehicle Field Service Technician

• Perform testing, maintenance, and preventative maintenance of combustion systems and equipment at customer sites after Honeywell-specific training
• Identify and resolve technical issues to ensure safe system performance, efficiency, and reliability
• Provide technical support and guidance to customers in the field
• Document service activities and maintain accurate records of work performed
• Collaborate with cross-functional teams to support continuous improvement and customer satisfaction initiatives
• Travel to various customer locations, with 70% to 80% travel expected

Senior Field Service Technician

• Provide service-intensive support to customers across the market, including aligned and centralized customers
• Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems
• Complete emergency service requests, equipment changeouts, and planned and unplanned work orders
• Evaluate account conditions during each visit and proactively help customers meet Ecolab Brand Standards
• Manage equipment, parts, and inventory to maintain a fully stocked vehicle and support first-time fix performance
• Complete accurate and timely documentation for all work performed
• Communicate Ecolab’s total value to customers and strengthen customer relationships
• Partner with sales, distribution, and service teams to improve responsiveness and deliver a consistent customer experience
• Travel to Columbus, Delaware, Lancaster, Newark, OH, and surrounding areas
• Work Wednesday–Saturday or Sunday–Wednesday on 10-hour shifts between 10am–10pm local time

• Provide service-intensive support to customers across the market, including aligned and centralized customers
• Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems
• Complete emergency service requests, equipment changeouts, and planned and unplanned work orders
• Evaluate account conditions during each visit and help customers meet Ecolab Brand Standards
• Manage equipment, parts, and inventory to maintain a fully stocked vehicle and support first-time fix performance
• Complete accurate and timely documentation for all work performed
• Communicate Ecolab’s total value to customers and strengthen customer relationships
• Partner with sales, distribution, and service teams to improve responsiveness and deliver a consistent customer experience
• Travel to Cleveland, Akron, Mentor, Lorain, OH and surrounding areas