Insurance

• Educate consumers on Affordable Care Act (ACA) Marketplace health insurance options
• Assess individual and family coverage needs and explain available plan options
• Explain premiums, deductibles, copays, provider networks, prescription coverage, and other plan features
• Guide consumers through the ACA Marketplace application and enrollment process
• Provide professional, consultative customer service throughout each interaction
• Maintain accurate customer information, application details, and enrollment documentation in company systems
• Follow up with prospective and enrolled consumers as required
• Meet sales, conversion, quality, productivity, attendance, and customer experience expectations
• Maintain compliance with CMS, Marketplace, carrier, licensing, and company requirements
• Maintain required insurance licenses, certifications, carrier appointments, and Marketplace credentials
• Participate in ongoing training, coaching, performance development, and team meetings
• Navigate multiple computer systems and applications while assisting customers
• Perform additional duties as assigned

Licensed Health Insurance Agent, ACA

• Oversee the corporate insurance portfolio, including placement and renewal of coverage, claims management, and relationships with brokers, carriers, and third-party administrators
• Develop and implement risk policies, safety and loss-prevention initiatives, and business continuity plans
• Advise the VP - Legal, senior management, and business teams on risk exposures and mitigation strategies
• Prepare and present regular reports on the company’s risk profile, insurance program, and claims activity to senior leadership and the Board of Directors
• Participate in the enterprise risk management program, including identification, assessment, and mitigation of operational, financial, legal, and strategic risks
• Partner with Finance, Operations, Safety, Internal Audit, and Human Resources to embed risk awareness into business processes
• Manage and develop the risk management team; coordinate with outside counsel and external advisors
• Monitor regulatory developments and industry trends affecting risk management, insurance, and business continuity

Director of Risk Management – Global Industrial

• Meet with clients to identify their financial protection needs
• Educate families on insurance and wealth-building solutions
• Develop and maintain strong client relationships
• Generate leads through referrals, networking, and company-provided resources
• Follow up with prospects and provide exceptional client service
• Participate in ongoing training and personal development
• Learn leadership and agency-building systems
• Mentor and develop new agents as the business grows
• Build and scale an insurance agency

Insurance Agency Expansion Partner

• Serve as a primary point of contact for clients.
• Manage inbound and outbound customer communications.
• Use web-based tools to resolve customer inquiries.
• Handle and carefully respond to inbound and outbound customer inquiries.
• Provide excellent customer service through active listening.
• Work with confidential customer information and treat it sensitively.
• Aim to resolve issues on the first call through proactive, patient, empathetic, and understanding service.
• Communicate appropriately with customers and exercise retention efforts when needed.
• Identify comparison-shopping customers and assist with contract terms and the correct price plan.
• Compassionately handle sensitive situations involving healthcare needs, education, and prevention planning.

Property & Casualty Licensed Insurance Representative

• Facilitate the sales experience for prospective members
• Handle inbound calls for individual vision insurance plans, dental insurance, and discount plans
• Efficiently handle a large quantity of inbound sales calls
• Identify opportunities to sell, up-sell, and cross-sell Careington products
• Answer phone calls promptly and address callers’ questions completely
• Maintain thorough knowledge of sales campaigns running through the High-Performance Sales Unit
• Handle both insured and non-insured sales calls
• Work with the team to exceed sales goals set by management
• Participate in six weeks of initial training
• Work scheduled remote shifts, including weekday and Saturday hours

Life and Health Insurance Sales Specialist

• Facilitate the sales experience for prospective members
• Handle inbound calls for individual vision insurance plans, dental insurance, and discount plans
• Efficiently handle a large quantity of inbound sales calls
• Identify opportunities to sell, up-sell, and cross-sell Careington products
• Answer phone calls timely and address callers’ questions completely
• Maintain thorough knowledge of sales campaigns running through the H.P.S.U
• Handle insured and non-insured sales calls
• Work with the team to exceed sales goals set by management
• Participate in six weeks of initial remote training
• Work post-training hours from 12:00 p.m. to 9:00 p.m. CST, Monday through Friday with one day off, plus Saturdays from 9:30 a.m. to 4:00 p.m. CST

• Facilitate the sales experience for prospective members
• Handle a large quantity of inbound sales calls for individual vision insurance, dental insurance, and discount plans
• Identify opportunities to sell, up-sell, and cross-sell Careington products
• Answer phone calls timely and address callers’ questions completely
• Maintain thorough knowledge of all sales campaigns running through the H.P.S.U.
• Handle insured and non-insured sales calls
• Work with the team to exceed sales goals set by management
• Complete six weeks of initial training remotely
• Work post-training hours from 12:00 p.m. to 9:00 p.m. CST, Monday to Friday, with one day off during the work week, plus Saturdays from 9:30 a.m. to 4:00 p.m. CST

• Define and champion Swyfft’s brand identity across all markets
• Develop messaging frameworks communicating Swyfft’s expertise in CAT-exposed coastal regions and California markets
• Differentiate the brand in competitive markets where trust, capacity, and responsiveness are key
• Design and execute agent and broker recruitment campaigns to grow the distribution network
• Build targeted outreach strategies for coastal property specialists, surplus lines producers, and independent agents
• Develop co-marketing programs and collateral for distribution partners
• Oversee digital marketing channels including website, email, SEO/SEM, LinkedIn, and emerging platforms
• Create content, thought leadership articles, market updates, CAT event communications, and producer resources
• Use data analytics to measure campaign performance and optimize media spend
• Monitor and synthesize industry trends, regulatory developments, and competitive dynamics across active states
• Translate complex underwriting and product information into marketing narratives
• Provide market insight to the executive team for go-to-market strategy and state expansion decisions
• Identify, plan, and maximize presence at industry events and conferences
• Develop trade show strategies and post-event follow-up programs; measure ROI
• Manage the marketing function, vendors, and a small internal team
• Operate efficiently within budget constraints

VP, Marketing – P&C Insurance

• Facilitate the sales experience for prospective members
• Handle inbound calls for individual vision insurance plans, dental insurance, and discount plans
• Efficiently handle a large quantity of inbound sales calls
• Identify opportunities to sell, up-sell, and cross-sell Careington products
• Answer calls promptly and address caller questions completely
• Maintain thorough knowledge of all H.P.S.U. sales campaigns
• Handle insured and non-insured sales calls
• Work with the team to exceed management-set sales goals
• Participate in six weeks of initial training
• Work Tuesday to Thursday, 8:00 a.m. to 5:00 p.m. CST during initial training
• Work 12:00 p.m. to 9:00 p.m. CST Monday to Friday after training, with one weekday off
• Work Saturdays from 9:30 a.m. to 4:00 p.m. CST after training

• Facilitate the sales experience for prospective members
• Handle inbound calls for individual vision insurance, dental insurance, and discount plans
• Efficiently handle a large quantity of inbound sales calls
• Identify opportunities to sell, up-sell, and cross-sell Careington products
• Answer phone calls promptly and address callers’ questions completely
• Maintain thorough knowledge of sales campaigns running through the H.P.S.U.
• Handle insured and non-insured sales calls
• Work with the team to exceed management-set sales goals
• Participate in six weeks of initial remote training
• Work the post-training schedule from 12:00 p.m. to 9:00 p.m. CST, Monday through Friday with one day off, plus Saturdays from 9:30 a.m. to 4:00 p.m. CST