Operations

• Lead a small team (pod) of Account Specialists managing clients’ Amazon accounts
• Run the pod’s weekly routine, including 1:1s, stand-ups, and team meetings
• Coach team members through weekly 1:1s and clear, honest feedback
• Run performance conversations and raise issues early with evidence
• Check client work for quality before delivery
• Plan team workload, review timesheets, and arrange leave cover
• Train new Account Specialists from start to finish
• Manage one to two client accounts directly
• Learn Amazon basics and company processes during the first 30 days
• Support pod operations, answer team questions, run stand-ups, and co-run 1:1s during days 31 to 60
• Independently run the pod’s weekly routine and 1:1s and lead a first performance conversation during days 61 to 90
• Participate in the application review, screening call, interview, trial task, and final interview process

Explore Operations Manager – Pod Lead at RocketAMS. Review requirements and application details.

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