Operations

• Provide global financial leadership for overall FP&A reporting and analytics in the Chromatography and Mass Spectrometry Division
• Interpret results and forecasts to generate actionable insights
• Provide business and financial mentorship to the organization
• Drive alignment and actions that improve CMD business performance
• Partner with Operations and broader CMD cross-functional teams on global reporting and analytics
• Lead the Annual Operating Plan, long-range strategic plan, month-end/quarter-end close cycles, and recurring management reporting
• Assess financial and business performance and highlight progress toward goals
• Lead risk and opportunity reviews
• Identify and implement scalable solutions to optimize Operations Finance processes
• Integrate compliance and accounting-controllership into business decisions in line with company policies, US GAAP, and the Sarbanes-Oxley Act

Senior Manager, Operations Finance FP&A

• Manage the end-to-end employee lifecycle, including onboarding, probation, contractual changes, renewals, leave processes and offboarding for employees, contractors and contingent workers.
• Prepare and maintain employment contracts, consultancy agreements and HR documentation, ensuring compliance with local labour law and company policies.
• Coordinate monthly payroll administration, including payroll inputs, employee changes, sickness absence, tax documentation, annual reconciliation and resolution of payroll queries with the external provider.
• Administer time and attendance and leave processes, ensuring accurate records, timely monthly closing and appropriate documentation.
• Maintain accurate employee data across HR systems, including workforce/headcount information, cost centres, organisational charts and regular/ad hoc HR reporting.
• Coordinate employee benefits administration, including enrolments, changes, payroll deductions and liaison with external providers.
• Act as a first point of contact for employees and managers on day-to-day HR, employment, payroll, benefits and policy-related queries, escalating complex matters where appropriate.
• Support the maintenance and communication of local HR policies and compliance requirements, including changes resulting from employment legislation.
• Coordinate international workforce administration, including foreign employee reporting, work permit/visa documentation and relevant statutory notifications.
• Support employee communications, engagement activities and office events, including joining, leaving and organisational change announcements.
• Collaborate with the European Talent team and other stakeholders on regional HR initiatives, system implementations, process improvements and cross-border projects.

Talent Operations Specialist

• Identify bottlenecks, inefficiencies, and root causes across fulfillment center and last-mile operations
• Develop and document target process designs
• Translate business requirements into technical specifications for Product Owners and developers
• Apply Lean, Six Sigma, DMAIC, VSM, and Ishikawa frameworks to streamline workflows
• Collaborate with Product Owners, software developers, engineering, and local operational teams
• Define process KPIs and build business cases covering ROI, budgets, and timelines
• Track measurable improvement impact after rollouts
• Write SOPs and change management documentation
• Support site teams with process implementation and readiness
• Feed field insights into continuous improvement roadmaps and strategic operational initiatives

Process Manager – Last Mile

• Coordinate and oversee day-to-day field operations throughout the project
• Manage communication and coordination with distributed field teams
• Organize team schedules, assignments, and operational activities
• Monitor project progress, attendance, task completion, and operational KPIs
• Collect, review, and maintain operational reports and project data
• Identify operational issues and coordinate timely resolutions
• Handle escalations and communicate critical issues to project management
• Support field team members with operational questions and day-to-day challenges
• Ensure project processes and operational requirements are followed consistently
• Coordinate with internal teams and stakeholders to ensure smooth project execution
• Maintain accurate records, trackers, and documentation using Excel/Google Sheets
• Identify operational risks and proactively suggest solutions
• Adapt to changing project requirements, priorities, and operational circumstances

Field Operations Coordinator / Operations Manager

• Lead and execute the operational strategy across five manufacturing sites in Europe
• Drive performance across safety, quality, delivery, cost, productivity, and working capital
• Foster accountability, continuous improvement, customer focus, and operational excellence
• Lead, coach, and develop Plant Managers
• Strengthen leadership capability and succession planning
• Champion Lean Manufacturing and continuous improvement initiatives
• Optimize manufacturing processes, capacity utilization, and cross-site collaboration
• Establish best practices, performance standards, and operational governance
• Partner with commercial and supply chain teams to enhance service levels and customer satisfaction
• Lead capital investment initiatives and operational transformation programs
• Ensure compliance with regulatory requirements, quality standards, and company policies
• Support expansion of the manufacturing footprint through future acquisitions
• Report to the Vice President Operations & Supply Chain

Director of Operations – Europe

• Own every product run from production order to live for sale
• Track purchase orders and production timelines with contract manufacturers
• Confirm reorder lead times, secure production slots, and flag stock-coverage risks
• Coordinate formula updates, reformulations, R&D contracts, and bench testing
• Source raw ingredients, qualify suppliers, request samples/specifications, gather quotes, and compare quality and cost
• Track raw-ingredient sourcing, documentation, material-lot decisions, and production invoicing
• Solicit and compare freight quotes, book pickups, and coordinate domestic/international freight
• Coordinate customs clearance, customs bonds, TSCA documentation, FDA release, and cargo insurance
• Act as logistics point of contact between manufacturers, freight forwarders, and the 3PL
• Create inbound shipments and configure Shipfusion SKUs and inventory data
• Track 3PL check-in and resolve damaged, missing, or rejected-unit discrepancies
• Request, edit, upload, and maintain Certificates of Analysis and related master spreadsheets
• Coordinate label designs, proofs, dies, estimates, label files, web-ready formats, and 3D bottle renders
• Update Shopify and Amazon catalog information, imagery, product weights, dimensions, stock states, and product pages
• Plan Amazon FBA replenishment shipments around major sales events and allocate stock between 3PL and Amazon
• Maintain master tracking spreadsheets and consolidate email, Slack, and Asana communications
• Potentially expand into demand planning, landed-cost/COGS tracking, vendor and 3PL performance management, regulatory compliance, SOP documentation, product launches, and EU/UK expansion support

Operations Manager

• Support winter hub operations through bike maintenance, equipment overhaul, and individual and team collaboration
• Assist in the flow of EOSM tasks with Field Staff
• Ensure all Field Staff complete EOSM tasks within the scheduled timeline
• Oversee cleaning, counting, and loading of equipment, especially bikes, during the load process
• Provide clear instructions and monitor quality control, checking and signing off on completed tasks
• Assist with the overhaul and cleaning of unit equipment and other quality tasks through the winter
• Maintain visibility and control over who is working on bikes during the off-season
• Assist with Hub Winter Projects, including assembling first aid kits, uploading software into Wahoos, loading vans with equipment, and overhauling and cleaning walking sticks

Seasonal Operations Coordinator

• Build the end-to-end order- and revenue-level demand forecasting function across European markets
• Own daily and weekly production of group demand forecasts for orders, SKU/order, and intraday shapes across markets, fulfillment centers, and planning horizons
• Drive forecast accuracy and bias performance, targeting 98% accuracy at order/revenue level
• Conduct root-cause analyses on forecast deviations and implement corrective actions
• Build and own demand review packs and scenario models for the S&OP cycle, including quantified upside and downside cases
• Translate demand into inventory, warehouse workload, labor, throughput, and delivery requirements
• Automate manual routines alongside BI and Engineering teams
• Prepare daily and weekly analyses, data, and options for executive updates and S&OP governance
• Lead forecasting preparation for campaigns, seasonal transitions, and peak events
• Document assumptions and rationale for manual adjustments
• Partner with market planners, Category, Marketing, Fulfillment, Last Mile, and BI teams
• Identify process gaps and improve departmental resilience

Senior Sales and Operations Planning Analyst

• Take overall responsibility for the day-to-day functioning and performance of the plant
• Lead and coordinate manufacturing, logistics, quality, planning, and technology
• Set strategic priorities with plant management and translate them into action plans and measurable results
• Deliver KPIs for safety, quality, delivery, productivity, costs, and resource utilization
• Manage the plant relocation to significantly larger premises in Blučina
• Prepare the organization and processes for the new manufacturing model
• Identify productivity improvements, optimize material flows, reduce waste, and improve working capital efficiency
• Collaborate with engineering, project management, planning, procurement, and other functions
• Lead and develop the management team and foster accountability, trust, collaboration, and continuous improvement
• Maintain a visible presence on the manufacturing shop floor