Operations

• Coordinate completion of estimating tasks to ensure on-time, in-full delivery for bid submissions.
• Generate Offer Pricing Worksheets (OPW) from Application Engineers’ Integrated Parts Catalogue (IPC) loaded jobs.
• Build relationships with internal customers and stakeholders to provide high customer service.
• Follow estimating processes and identify and implement agreed process efficiencies.
• Control process changes through the Product Data Management (PDM) process change tool.
• Obtain and apply costs from third-party quotes, including packaging, shipping, exchange rates, warranties, and durations.
• Liaise with Application Engineers and Programme Managers to agree Non-Recurring Expenses (NRCs).
• Present OPW cost sheets and obtain departmental and company sign-offs.
• Maintain and improve the OPW cost template or identify alternative estimating solutions.
• Contribute to or lead process improvements and foster a quality culture.
• Collaborate with departments, external customers, suppliers, and agencies.
• Perform other duties agreed with Line Management.

Operations Estimator

• Manage the fund valuation process with fund administrators and portfolio teams
• Liaise with administrators and internal teams to ensure timely, accurate investor reporting
• Identify and implement process improvements through tooling, automation, and procedural upgrades
• Manage month-end processes and price updates for tokenised funds and strategies
• Establish fund administrator oversight frameworks and valuation governance
• Monitor pricing sources for illiquid and complex assets
• Improve portfolio valuation tools and processes
• Implement data quality controls and reconciliation routines
• Coordinate fund audit processes
• Define data ownership and validation standards for fund performance, AUM, and exposure reporting
• Drive consistency and automation across internal and external reporting packs
• Oversee tokenised reporting integrations, including smart contracts and on-chain data transparency
• Provide project management and manage infrastructure and process improvements
• Plan and execute new fund and strategy launches
• Oversee counterparty due diligence and documentation maintenance
• Manage relationships and account openings with exchanges and smart wallets
• Represent Fund Operations in investment committee meetings
• Maintain and evolve operational risk frameworks and risk control self-assessments
• Track performance against key risk thresholds and parameters
• Manage third-party risk assessments for MPC wallet providers and exchanges
• Implement incident reporting and root cause analysis for operational breaches
• Oversee client onboarding and coordinate AML/KYC activities
• Create onboarding metrics and manage subscription and redemption flows
• Prepare group-wide financial reporting, quarterly reporting, forecasting, budgets, and performance reviews
• Manage group-wide liquidity and develop P&L and liquidity dashboards
• Oversee client invoicing and on-chain revenue collection and reporting
• Manage sales incentive programs and commission tracking and calculations
• Collaborate on inter-company transactions and financial strategy and performance KPIs
• Contribute to new business and product expansion initiatives and support other business areas as needed

Crypto Fund Operations Manager

• Support business planning, performance reporting and resourcing activities
• Input operational data accurately and promptly into company systems
• Run CMap reports for monthly reporting, pipeline reviews and operational/resourcing KPI tracking
• Support regular and ad-hoc reporting by checking and reconciling data
• Perform data quality and compliance checks to maintain reliable CMap records and reports
• Help collate inputs for business planning and in-year reforecasting
• Develop in-depth CMap knowledge and provide day-to-day user support
• Maintain user guidance and track new CMap features and releases
• Identify opportunities to automate processes using Power BI, Databricks and system dashboards
• Map and document operational processes and suggest improvements
• Review project requirements and resource availability to support capacity forecasting and utilisation targets
• Support bid pipeline prioritisation and preparation of proposed project teams
• Check project costing and fee tables and flag discrepancies
• Maintain staff and associate skills matrices and suggest suitable team members
• Update team profiles and maintain a centralised log of resourcing decisions
• Manage associate pool administration, contracts, availability, skills records and invoicing validation
• Coordinate associate onboarding and offboarding, IT access and CMap setup
• Monitor the Operations mailbox and escalate significant operational or resourcing challenges
• Produce and distribute a weekly resourcing overview
• Collaborate with Consulting, Finance and People teams to maintain CMap as the single source of truth

Operations Coordinator

• Establish and operate claims intake, triage, tracking, and escalation processes across treaty and delegated authority reinsurance business
• Coordinate claims notifications, bordereaux, reserve movements, supporting documentation, and information requests among cedants, reinsurers, fronting carriers, TPAs, and internal teams
• Maintain a complete and auditable claims register with status, ownership, financial movements, next actions, and escalation triggers
• Monitor reporting and payment obligations
• Work with Technical Accounting and Treasury to support accurate and timely claims settlement
• Lead operational problem-solving on aged claims, missing data, disputed items, and late responses
• Escalate commercial, coverage, or conduct issues appropriately
• Partner with Wordings, Legal and Compliance, and broking teams to ensure claims handling follows contract terms and agreed authorities
• Produce management reporting on claims volumes, ageing, reserves, payment status, exceptions, and recurring root causes
• Improve processes, controls, and systems as the portfolio scales, including practical use of automation and structured data
• Establish a reliable single view of claims and their financial status
• Implement clear service standards, ownership, and escalation for every live claim
• Reduce ageing and avoidable exceptions while strengthening client and market confidence

Claims Operations Manager

• Lead the global delivery of football VAR and semi-automated offside systems
• Ensure technology is deployed and run flawlessly for live sport events
• Own successful delivery of every event on time, on budget and to the highest standard
• Lead a global team of riggers, engineers and operators
• Reshape operating models to make delivery more efficient
• Act as the main point of contact for clients and manage expectations
• Communicate status, technical requirements and logistics to clients and partners
• Build and execute plans for equipment shipping, installation schedules and venue staffing worldwide
• Identify, find and hire full-time and freelance staff
• Implement quality control and provide on-site troubleshooting support
• Ensure operations meet local and international health and safety standards
• Conduct risk assessments and equipment checks
• Use performance data and client feedback for continuous improvement
• Manage event budgets, track costs and report regularly
• Work with procurement and finance to use resources effectively
• Ensure technical teams receive appropriate training and development
• Understand contractual obligations and ensure they are fulfilled
• Ensure every event is invoiced correctly and on time
• Build industry relationships and identify opportunities for growth

Football Operations Manager

• Lead and develop Customer Service, Claims and Underwriting teams
• Own renewal and retention performance
• Monitor MI, KPIs and operational performance
• Identify and deliver process improvements
• Use technology, automation and AI to improve efficiency
• Oversee telephony, service levels and customer experience
• Manage operational issues, complaints and escalations
• Lead 4 direct reports
• Drive operational performance, customer experience and process improvement

Operations – Digital Process Manager

• Provide strategic operational leadership across services supporting children and adults with lifelong medical conditions and complex care needs
• Ensure safe, effective and high-quality bespoke care delivery in individuals' homes
• Maintain clinical governance, regulatory compliance and person-centred support standards
• Drive service delivery excellence and oversee business performance
• Support commissioning requirements and prepare services for current and future demand
• Lead, support and develop nurses and care professionals
• Provide operational oversight and guidance to Operations Managers
• Collaborate with the Director of Clinical Skills and Senior Leadership Team
• Oversee service safety, quality and compliance with CQC regulations
• Support operational objectives, governance and continuous service improvement
• Implement preventative measures to minimise risks
• Oversee audits and quality assurance processes and address identified shortfalls
• Ensure service users receive their full commissioned care hours
• Maintain contingency plans for staffing shortages and service delivery gaps
• Oversee the end-to-end client journey from assessment and care planning through delivery and review
• Build relationships with NHS healthcare teams, ICBs, Social Services, Case Managers and healthcare professionals
• Represent Komplex Care at MDT meetings, case conferences and safeguarding discussions
• Prepare and present KPI reports at board level
• Uphold safeguarding standards and organisational reporting protocols
• Maintain professional integrity and appropriate boundaries

Senior Operations Manager – Complex Care

• Understand operational processes, edge cases, manual steps and bottlenecks
• Redesign, automate and build better ways of performing operational work
• Turn manual workflows into tools, automations and scalable systems
• Work autonomously and quickly, often building useful solutions before traditional product or engineering involvement
• Bridge operations and engineering by identifying when process, automation, lightweight builds or deeper engineering are appropriate
• Bring Product, Design and Engineering into deeper work with problems already understood, simplified and proven
• Challenge unnecessary processes and requests; eliminate workflows that lack a clear purpose
• Build AI agents that automate operational work
• Collaborate closely with operations team members, founders, Product and the wider operations team
• Automate the infrastructure supporting private investment firms, including processes involving fund administration and financial operations

Operations Engineer

• Produce institutional investor reports, facility utilisation tracking, and loan-level data tapes end-to-end
• Facilitate facility cash sweeps by validating rental fees, termination totals, and buyback settlements
• Maintain asset lifecycle trackers covering end-of-lease events, defaults, and buybacks
• Monitor transaction covenants and performance triggers across securitisation facilities
• Flag potential covenant or trigger breaches to the Capital Markets team
• Lead reconciliations between loan-level data tapes and facility summary reports
• Prepare materials for investor audit requests and resolve discrepancies
• Partner with Finance, Data, and Operations teams to validate Databricks data workflows
• Drive scalable improvements across reporting processes
• Support funding requirements for a rapidly expanding electric-car leasing business

Capital Markets Operations Analyst

• Provide day-to-day trade reconciliation, correction processing, and client service within the Purchase & Sales department
• Analyze trade postings and reconciliations and review trade exceptions and breaks to determine root cause and resolution path
• Work with internal stakeholders and external clients on trade-related inquiries and discrepancies
• Perform trade validation, settlement exception handling, operational workflows, account reconciliation, and issue resolution in accordance with SLA requirements and regulatory guidelines
• Collaborate with clearing, custody, and client service teams
• Provide operational metrics and trade flow updates
• Assist with process improvement initiatives
• Assist internal and external customers with questions regarding trade postings and corrections
• Complete customer inquiries in accordance with SLA guidelines and escalate issues when appropriate
• Process and verify daily purchase and sale transactions across equities, fixed income products, and derivatives
• Identify and resolve trade discrepancies, out-of-balance conditions, and posting errors
• Assist with escalations during option expiration events
• Coordinate with counterparties and internal teams to facilitate accurate and timely trade settlement
• Review and complete supervisory oversight daily and provide updates to management
• Identify documentation and processing irregularities and outline corrective measures
• Flag recurring issues and suggest operational enhancements

Operations jobs in United Kingdom