People Operations

• Provide customer service for elevated and complex People & Culture inquiries from employees, People & Culture business partners, and managers through email, chat, phone, or ticketing systems
• Resolve inquiries accurately and quickly using knowledge guides and resources across multiple HR systems
• Record inquiries, customer details, case information, and updates in a case tool
• Communicate resolutions or escalate complex issues to the appropriate team
• Perform employee data updates, including bulk EIB imports into Workday
• Validate business process data mapping
• Handle critical issues from Tier 1 and document and communicate resolutions
• Complete People & Culture transactions and data reporting using Workday and other systems
• Handle elevated and advanced requests, update employee data, and assist employees through consultative actions or third-party vendors
• Maintain and improve People & Culture systems, processes, and reports
• Support the assigned region according to the relevant shift pattern and hours

People Partner, Specialist I

• Provide day-to-day operational and administrative support across People Operations processes for employees in APAC, EMEA, and the US
• Administer employee lifecycle transactions, including onboarding, offboarding, job changes, transfers, promotions, and terminations
• Manage new hire administration, HR system transactions, documentation, workflows, and onboarding activities
• Process employment-related changes in HR systems, including manager changes, title updates, organizational changes, and employee data maintenance
• Maintain HR data accuracy in SuccessFactors Employee Central, ServiceNow, Replicon, LMS, and other People Operations tools
• Support payroll-related activities, including employee data changes, one-time payments, referral bonuses, and compensation updates
• Prepare employment documents, verification letters, travel and visa support letters, contracts, and contract extensions
• Manage employee records, document filing, and records retention in compliance with privacy and data protection requirements
• Support immigration and mobility administration
• Respond to employee, manager, recruiter, and stakeholder inquiries through ServiceNow and other channels
• Maintain operational trackers, dashboards, reports, and audit documentation
• Support HR reporting, data validation, audits, and compliance activities
• Collaborate with Recruiting, Payroll, Benefits, and People & Places teams
• Provide administrative support for global benefits programs, including the global baby gift program
• Support HR projects such as reorganizations, acquisitions, relocations, and system implementations
• Provide ad hoc support as needed

People Operations Specialist – Fixed Term

• Manage the end-to-end employee lifecycle for the India team, including onboarding, offboarding, employment documentation, HRIS administration, employee records, and day-to-day HR operations
• Partner with the Head of People, Finance, IT, and external vendors on payroll, benefits administration, compliance, and employee lifecycle processes
• Coordinate annual and mid-year performance review cycles, compensation reviews, promotions, and bonus processes
• Support employee relations, policy interpretation, engagement initiatives, and positive employee experience
• Provide HR support across multiple business functions
• Manage end-to-end recruitment for India, focusing on Technology and Product hiring
• Partner with hiring managers to source and screen candidates, coordinate interviews, manage offers, and deliver a strong candidate experience
• Manage recruitment agencies and track hiring metrics
• Prepare and maintain HR dashboards and reports covering headcount, hiring, attrition, compensation, and other People metrics
• Support payroll reconciliations and ad hoc reporting
• Use advanced Excel and HR systems to maintain accurate data and generate insights
• Use AI tools to improve HR operations, recruitment, documentation, reporting, and administrative workflows
• Draft job descriptions, policies, employee communications, and reports with AI while validating accuracy, quality, and compliance
• Identify opportunities to automate repetitive processes through AI
• Collaborate with global People teams and stakeholders across Engineering, Product, Finance, IT, and other functions
• Coordinate HR initiatives, recruitment activities, and People programs across regions and time zones
• Ensure consistent HR processes and employee experience across global teams

People Operations Manager

• Administer new-hire onboarding and orientation
• Manage background verification processes for new hires
• Provide accurate payroll inputs for timely and correct compensation processing
• Manage end-to-end employee benefits enrollment, changes, and communications
• Maintain accurate and compliant employee documentation and records
• Serve as primary point of contact for internal and external HR audits
• Maintain HR system compliance and align configurations with controls, policies, and regulations
• Handle employee inquiries using advanced HR systems and process knowledge
• Organize and support in-person meetings and company events
• Oversee employee movements, including transfers and promotions, in HR systems
• Support departing employees with post-employment benefits and transition documentation
• Complete separation paperwork, including experience letters and final settlement agreements
• Identify and resolve HR data issues
• Deploy HR policies, systems, programs, and practices across assigned business units
• Investigate employee complaints and support conflict resolution
• Recommend and implement process improvements
• Manage multiple HR initiatives and specialized HR functions
• Apply company policies and procedures to resolve employee issues
• Manage day-to-day work autonomously with minimal guidance

Senior Regional People Operations Specialist

• Define and execute the People Technology strategy and roadmap
• Lead the People Technology portfolio across HR platforms and services
• Partner with HR leadership to align technology and workforce priorities
• Drive transformation initiatives across employee and manager experiences
• Oversee delivery, support, and enhancement of People Technology solutions
• Establish governance, standards, and operating models for People Technology
• Ensure platforms remain secure, compliant, and operationally effective
• Lead vendor relationships and strategic technology partnerships
• Manage technology investments, budgets, and delivery priorities
• Drive adoption of digital HR capabilities and automation initiatives
• Ensure alignment with enterprise architecture and technology strategies
• Lead People Technology teams, service providers, and delivery partners
• Support workforce analytics, reporting, and data-driven decision making
• Champion innovation and continuous improvement across HR technology services

People Technology Lead

• Maintain HRIS and employee records, including updates, audits, and reporting, to ensure accuracy and compliance with federal, state, and local laws.
• Support benefits administration, including enrollments, changes, vendor liaison, and employee questions.
• Assist with payroll processes by preparing and validating data, following up on timesheets, and coordinating with the payroll provider.
• Manage leave tracking and accommodations, including FMLA, short-term disability, and other leaves.
• Prepare standard HR reports and dashboards covering turnover, headcount, new hires, and diversity metrics.
• Support ad-hoc analyses.
• Maintain and update People policies, procedures, and the employee handbook.
• Support policy rollouts and training.
• Support HR projects, including process improvements, system implementations, and DEI initiatives.
• Provide administrative and operational support across the employee lifecycle, including talent acquisition, onboarding, offboarding, benefits and payroll administration support, HRIS data accuracy, employee communications, compliance tracking, and reporting.
• Collaborate with employees, managers, and stakeholders across North America during US business hours.

People Operations Coordinator

• Lead and manage the APAC People Operations team, including coaching, guidance, and career development
• Oversee onboarding, offboarding, HRIS transactions, employee job changes, benefits, and immigration processes
• Ensure compliance with local labor laws and internal policies across APAC locations
• Partner with the global People team on company-wide projects with an APAC perspective
• Drive operational efficiency, process improvements, and automation across the employee lifecycle
• Manage Workday workflows, JIRA ticketing systems, and onboarding platforms
• Provide proactive support and timely resolution of People-related queries
• Lead vendor relationships for benefits, background checks, and contractor onboarding
• Advise business leaders on People Operations best practices, programs, and scalable solutions
• Lead training and enablement programs for employees and managers
• Lead global and APAC internal audits and manage people systems audits
• Ensure data integrity and compliance
• Own or co-lead strategic People Operations projects
• Generate and analyze HR metrics and reports to inform decision-making and provide data insights

People Operations jobs in India