People Operations

• Own and execute a strategic project addressing a key business challenge
• Collaborate cross-functionally with teams across the organization
• Conduct market research, data analysis, and modeling to support decision-making
• Present findings and recommendations to senior leadership
• Engage in networking, mentorship, and professional development opportunities
• Participate in a 10-week summer MBA internship focused on the People function

MBA Summer Intern – People

• Own employee records and pay-related changes between hire and exit, including transfers, promotions, and compensation changes
• Process employee lifecycle changes in HiBob
• Prepare merit increase letters, promotion letters, and compensation adjustment documentation
• Manage payroll inputs and coordinate with Finance
• Administer employee benefits and manage relationships with brokers, insurance providers, and HR vendors
• Answer employee questions about benefits, enrollment, and changes
• Maintain compliance with applicable employment law in the US and other operating jurisdictions
• Maintain and update the Employee Handbook
• Manage employment contracts, offer letters, and other employment documentation
• Support visa, work permit, and relocation processes
• Partner with Legal on sensitive employee matters, terminations, and employment disputes
• Maintain accurate, audit-ready People records and identify compliance gaps
• Build and improve scalable People processes and automate manual tasks

People Generalist

• Lead workforce planning and organisational design for Creative, Marketing, Corporate Communications and Public Affairs
• Define role clarity, resourcing decisions and structural recommendations
• Design the function's structure, levelling framework and operating model
• Build a fully resourced, clearly structured function ahead of permanent leadership arriving
• Serve as the primary strategic partner to Commercial, Creative, Marketing, Corporate Communications and Public Affairs leadership teams
• Translate business strategy into people priorities, programmes and operating plans
• Coach and challenge leaders on organisational decisions
• Partner with leaders to embed Neko's cultural Vitals into daily operations
• Build culture rituals and feedback loops as functions scale
• Drive leadership development, performance and engagement in partnership with Growth & Engagement
• Advise on compensation, mobility and promotions with Reward & Enablement
• Lead and sponsor change initiatives, owning scope, timeline, stakeholder engagement and change readiness
• Manage complex employee relations matters with Legal and People colleagues
• Identify strain and risk, particularly for brand- and reputation-sensitive teams
• Apply operating-model and organisation-design expertise to brand-driven, externally facing functions
• Deliver people analytics and actionable, decision-ready insights
• Work with the Global People Lead to define what a well-built function looks like
• Evaluate how AI informs talent decisions and organisational design

People Partner Lead, Commercial

• Own US, UK and German payroll and benefits
• Run multi-state US payroll through Justworks
• Lead open-enrolment, benefits renewals, year-end filing and compliance
• Manage the US 401(k) with Fidelity
• Manage UK and German benefits providers and monthly payroll
• Maintain compliance with global employment requirements
• Own international employee handbooks and ensure contracts and employment paperwork are correct
• Serve as first point of contact for day-to-day HR questions
• Run onboarding and offboarding
• Handle US employee relations cases
• Maintain the Personio HRIS and people data
• Produce data for organisational health metrics
• Help choose and shape future people systems
• Own the people calendar and processes with the Europe People Operations Partner
• Support annual audits and manage People team supplier invoices and payments
• Lightly manage WeWork offices in New York and San Francisco
• Set up office access and support weekly office collaboration days

People Operations Partner

• Serve as a deeply embedded People Business Partner to the Operations organization
• Support a large, fast-moving exempt and non-exempt workforce
• Provide day-to-day employee experience support
• Coach Supervisors and Managers on feedback, expectations, leadership, and employee issues
• Lead employee relations matters involving performance, policies, leaves, attendance, and sensitive situations
• Guide goal setting, performance improvement, recognition, and fair decision-making
• Help leaders apply People policies and practices consistently
• Partner with Talent Activation, People Operations, and Legal when needed
• Build relationships across Operations and understand day-to-day business realities
• Use engagement signals and leader conversations to identify risks and opportunities
• Run evergreen programs and special projects improving performance, feedback, learning, and engagement
• Support annual and quarterly planning and roadmapping for Operations people priorities
• Use quantitative and qualitative data to identify trends and shape people decisions proactively

People Business Partner, Operations

• Serve as the primary strategic People partner to Engineering and Product leadership
• Advise on talent strategy, organizational design, compensation, workforce planning, and people-related business decisions
• Develop and execute talent strategies, including succession planning, capability building, retention, and strategic hiring
• Lead organizational design and restructuring efforts
• Partner with Talent Acquisition on technical hiring strategies, leveling frameworks, interview processes, and hiring rigor
• Use people data and organizational insights to identify trends and recommend actions regarding performance, engagement, retention, and organizational health
• Build and improve career architecture and progression frameworks for technical individual contributors, managers, and Product employees
• Develop and coach Engineering and Product managers
• Partner with Finance on compensation benchmarking, pay structures, and equity considerations
• Lead sensitive or complex people matters, including performance issues, leadership transitions, organizational changes, and escalated employee concerns
• Mentor other People Business Partners and create scalable playbooks and practices
• Leverage AI and emerging tools to improve People processes and increase PBP-function efficiency and scalability

Principal People Business Partner – Engineering

• Assist in developing and executing the company’s compensation strategy, including base salary, bonus, and long-term incentives
• Conduct market research and benchmarking analyses and provide recommendations on compensation trends, best practices, and industry standards
• Support implementation and management of a new compensation system
• Support annual compensation planning, including data collection, analysis, and reporting to the Executive Team and Board of Directors
• Partner with People and Finance teams on compensation budgets and forecasts and process equity grants, vesting, and exercise activities
• Collaborate with the Talent team and senior leaders to align compensation and performance management processes
• Advise business leaders on compensation decisions, process milestones, and market developments
• Develop employee communication and educational materials for compensation and equity programs, including offer letters, equity plan documents, and participant guides
• Maintain employee and compensation data in UKG Ready and related systems, run audits, and prepare workforce reports
• Support system implementations and improvements through data preparation, testing, issue tracking, and process documentation
• Coordinate immigration cases with external counsel by collecting documentation, tracking deadlines, and maintaining case records
• Support benefits administration and open enrollment
• Prepare and reconcile compensation changes and one-time payments with Payroll and investigate discrepancies

Analyst, Compensation and People Operations

• Develop, administer, organize, and analyze the annual corporate-wide employee wellness program
• Manage daily, monthly, quarterly, and annual wellness program activities
• Examine existing wellness initiatives and recommend or implement improvements
• Research and develop new employee wellness initiatives
• Provide program improvement recommendations and proposals to management
• Update and revitalize Passport to Wellness annually
• Coordinate employee engagement events throughout the year, including holiday and summer events
• Maintain the employee corporate intranet and notify employees of breaking news
• Research NYCM Wellness Program award programs and recommend high-impact programs
• Collaborate with the benefits team to assess wellness program ROI and impact on healthcare usage and premiums
• Develop and maintain reporting metrics for fitness center use, group fitness participation, Passport to Wellness participation, and other large datasets
• Develop, create, and conduct employee surveys
• Submit NYCM applications to statewide and national awards programs
• Build vendor relationships and partnerships to support employee engagement events
• Communicate wellness activities through the corporate intranet and email
• Collaborate with divisional wellness advocates to support engagement and program effectiveness
• Work closely with the Fitness Coordinator/Trainer and Brand and Culture team
• Perform other duties as assigned

People Development Analyst

• Administer payroll, including salaries and commissions for employees and contractors
• Manage HR administration in Justworks and act as the main point of contact for the platform
• Support compliance and labor law-related matters, including employee handbooks, minimum wage requirements, required workplace postings and work environment matters
• Coordinate onboarding and offboarding processes, including contracts, HR systems, benefits, 401(k), background checks, payroll administration and exit interviews
• Support recruitment for Retail Managers and first-line Office managers, including job postings, screening, initial video interviews and interview coordination
• Act as the first point of contact for US employees on day-to-day People & Culture questions
• Support implementation and documentation of People processes and ways of working across North America
• Coordinate Performance Management processes in North America with the global People & Culture Team and relevant internal stakeholders
• Support Office-related operational tasks when needed
• Participate in and contribute to TOTEME’s social and environmental sustainability strategy
• Report to the Chief People & Culture Officer with a dotted line to the SVP North America
• Work directly with the Global People & Culture Team and local managers

Junior People Operations Specialist

• Advise and support Center-affiliated student organizations on organizational development, recruitment, leadership transitions, succession planning, University policies, event planning, and sustainability
• Develop student leadership opportunities through officer training, workshops, leadership development, and coaching
• Coordinate student programming and engagement, including maintaining a master calendar of events, cultural celebrations, educational programs, and engagement initiatives
• Support culture, identity, and belonging initiatives with diverse student communities
• Foster collaboration among student organizations, academic and administrative departments, faculty, staff, and campus partners
• Assist with Center-wide programming and strategic initiatives
• Manage event logistics, organizational records, budgets, purchasing, communications, and administrative processes
• Develop communication and outreach strategies through digital and campus channels
• Assess organization and program effectiveness using participation data, student feedback, and other assessment methods
• Identify emerging student needs and communicate trends, concerns, and recommendations to Center leadership
• Participate in Center programs, committees, trainings, and special projects

People Operations jobs in New York