Program Manager

• Develop monitoring tools for Medicaid services
• Develop processing and reporting tools for Medicaid services
• Ensure compliance with federal regulations, statutes, administrative rules, the Florida Medicaid State Plan, contract requirements, and policies and procedures
• Maintain up-to-date knowledge of the Florida Medicaid program, federal regulations, state statutes, administrative rules and program guidelines
• Coordinate planning and implementation of Medicaid program monitoring reviews
• Collect and analyze data
• Write, edit and develop descriptive reports
• Design, develop and implement quality research models
• Design and edit Excel spreadsheets, tables and graphs
• Coordinate, manage and train peers on implementation of evaluation tools
• Provide data-driven feedback on the quality of Florida’s Medicaid program to federal and state agencies, Medicaid recipients, Medicaid managed care plans and providers

Medical/Health Care Program Analyst

• Define and continuously evolve the enterprise-wide vision, transformation strategy, and multi-year roadmap for responsible AI adoption and business transformation.
• Partner with executive leadership to identify strategic opportunities where AI can improve operating models, productivity, decision-making, customer outcomes, and enterprise value creation.
• Advise senior executives on AI transformation opportunities, risks, industry trends, governance considerations, and investment priorities.
• Establish enterprise-wide transformation frameworks, operating models, governance processes, and portfolio management methodologies guiding AI adoption across business functions.
• Oversee the enterprise AI transformation portfolio and align prioritization and investment decisions with corporate strategy, expected value, organizational readiness, and risk tolerance.
• Sponsor and guide complex, high-impact, strategically significant AI transformation initiatives.
• Establish approaches for business case evaluation, value realization measurement, prioritization, scalability assessment, and benefits tracking.
• Enhance enterprise policies, governance structures, standards, and accountability frameworks for responsible AI adoption.
• Lead executive and enterprise governance forums overseeing AI strategy, investments, risks, compliance, and transformation outcomes.
• Foster an AI-enabled culture promoting innovation, experimentation, responsible usage, and continuous learning.
• Influence senior leaders and stakeholders to integrate AI transformation objectives into strategic planning and operational execution.
• Champion AI transformation and organizational change across the enterprise.
• Evaluate strategic partnerships, vendor ecosystems, and innovation opportunities.
• Provide executive leadership with insights, recommendations, risk assessments, and portfolio performance reporting.
• Lead resolution of enterprise-level risks, dependencies, conflicts, and organizational barriers affecting transformation success.

AI Transformation Program Manager

• Provide day-to-day organizational oversight for patient services teams and activities
• Lead project management for patient service activities, including deliverables, meetings, timelines, status updates, and risk reporting
• Serve as the main point of contact for third parties, agencies, and patient material vendors
• Track and manage purchase orders and invoices for patient services programs
• Manage patient support materials through promotional resource committee workflows, including development, review, submission, approval tracking, communication, and expiry compliance
• Partner with IT and system teams to implement patient service materials and roll them out to vendor end users
• Lead enterprise-level planning, governance, prioritization, and execution of strategic patient services initiatives
• Provide strategic oversight and performance management for external vendors and HUB partners, including KPI and SLA management
• Own budget forecasting, accrual management, expense tracking, and financial planning
• Develop executive dashboards, scorecards, and business reviews for senior leadership
• Lead root cause analyses, risk assessments, and complex issue resolution
• Serve as business lead for process optimization, operational excellence, and change management
• Act as a subject matter expert in reimbursement, patient access, affordability, and patient support operations

Senior Program Manager, Patient Services

• Identify and integrate enterprise program management best practices
• Develop methods and procedures supporting Hotwire Communication’s enterprise operations
• Plan and schedule projects, manage budgets, track results, and provide reporting and oversight
• Coordinate internal resources and third-party vendors for project execution
• Define project scope and objectives with relevant stakeholders and ensure technical feasibility
• Develop and maintain detailed project plans and monitor progress
• Establish relationships with internal stakeholders and external vendors
• Identify processes and reports to automate, simplify, eliminate, integrate, and standardize
• Manage changes to project scope, schedules, and costs using appropriate verification techniques
• Manage multiple projects and teams concurrently
• Drive end-to-end process improvements and efficiencies across cross-functional teams
• Partner with construction and operations organizations to deliver key metrics
• Perform data analysis and risk management
• Prepare and present project status reports to upper management
• Provide project coordination for the Service Delivery organization, including local OSP and ISP organizations
• Coordinate meetings, deadlines, requirements, and deliverables with departments and vendors
• Apply Organizational Change Management strategies to remove roadblocks and execute project plans
• Perform other duties as assigned by the supervisor

Senior Program Manager – Enterprise PMO

• Lead management and execution of all aspects of the IDIQ contract
• Oversee task orders, staffing, performance, and customer engagement
• Serve as the primary point of contact for government stakeholders regarding program status, performance, and deliverables
• Ensure compliance with applicable DoD and USSOCOM policies, procedures, and standards
• Provide leadership, mentorship, and guidance to project teams and subcontractors
• Monitor and control budgets, schedules, and technical performance
• Develop and deliver reports, briefings, and contractually required documentation
• Identify and mitigate risks to contract performance and mission success
• Provide business development and proposal support for new and existing task orders
• Recruit incumbent personnel, conduct pricing analysis, respond to RFPs, perform teaming analysis, and execute capture responsibilities to secure new work

Senior Program Manager

• Manage programs for Valeris, a life sciences commercialization partner
• Support comprehensive commercialization solutions across the healthcare value chain
• Work in a professional office environment using standard office equipment
• Perform duties involving extended sitting, typing, handling, reaching, talking, and hearing
• Travel minimally as needed

• Manage and ensure timely completion of contract requirements for production programs from start to completion
• Ensure costs, schedules, lead times, capacity, and goals are met in coordination with Operations and Supply Chain
• Provide contractual interface, communication, and coordination with internal and external customers
• Research, plan, communicate, and achieve objectives through program/project teams
• Facilitate Operations input to assure production readiness for new programs and awards
• Engage in production engineering decisions during new product integration
• Direct daily execution of contract requirements and ensure cost, schedule, and performance goals are met
• Lead or support meetings and integrated product/project teams from kick-off through project close
• Participate in bid and proposal activities and ensure request-for-proposal requirements are met
• Seek new business opportunities with Business Development
• Represent management at program reviews, meetings, and seminars
• Prepare for and participate in contract/subcontract negotiations while adhering to government regulations
• Develop and implement contract/subcontract execution plans and schedules
• Allocate and control budgets for labor, material, travel, and purchased services
• Report program status to senior management
• Identify, assess, monitor, and mitigate risks throughout the program lifecycle
• Resolve schedule and budget problems and develop corrective action plans
• Perform schedule and cost variance analysis, including earned value management reporting
• Serve as primary customer interface for contract execution and coordinate resolution of contractual problems
• Coordinate with Contracts Administration on requirements, changes, and interpretations
• Ensure contract requirements comply with regulations and company policies, including federal acquisition regulations
• Lead program/project teams, promote communication and cooperation, and resolve conflicts
• Ensure timely program closeout and proper recording of program documentation
• Develop and execute program corrective-action strategies and planning/process improvements
• Manage leading and lagging indicators, cash-flow principles, and Lean Six Sigma process-improvement principles
• Support and reinforce the organization’s mission, values, and culture

• Support the team working for the Military Community Advocacy Directorate
• Apply expert understanding of social science disciplines, research methodology, and program evaluation
• Investigate, analyze, and evaluate policies, programs, and procedures related to domestic abuse and child abuse and neglect in the military
• Work independently with some guidance to ensure high fidelity of research activities and their applicability in the military context
• Conduct literature reviews and other program evaluation activities
• Develop recommendations that inform program improvements and modernization
• Develop and contribute solutions to problems of moderate scope and complexity

Research and Program Analyst

• Lead and oversee program delivery for a cybersecurity assurance program for the state of Florida
• Serve as the primary interface among company leadership, OCIG, agency OIGs, and technical leads
• Serve as the single accountable point of contact for OCIG and coordinate project management functions with the OCIG Contract Manager or designee
• Plan and conduct kickoff activities and document scope, roles, decisions, action owners, dependencies, communication protocols, risks, and approved deadlines
• Own the Master Project Plan and maintain milestones, staffing, testing waves, access readiness, risks, dependencies, decisions, corrective actions, and acceptance status
• Coordinate system access through OCIG and Agency OIG channels and maintain the System Access Log
• Track approvals, authorized personnel, training, background screening, access periods, and obstacles
• Enforce scope discipline and ensure changes are authorized in approved plans or Rules of Engagement
• Provide daily updates during active testing, bi-weekly program reviews, monthly project-plan submissions, and immediate escalation of critical vulnerabilities or deconfliction events
• Oversee submission of all ten deliverables and manage government comments and corrections through acceptance
• Ensure agency risks inform sequencing, resource allocation, and testing priorities
• Maintain independence, objectivity, confidentiality, public-records sensitivity, and separation of factual AUP results from advisory recommendations
• Lead closeout reporting, lessons learned, final project-plan completion, and executive briefings

Program Manager, PMP Required

• Lead delivery across programs, overseeing multiple concurrent projects and workstreams
• Own end-to-end delivery across reseller portfolios and programs
• Develop and manage integrated program plans, schedules, and dependencies
• Partner with reseller stakeholders and internal delivery teams
• Drive governance, executive reporting, and financial oversight
• Identify and manage risks, issues, dependencies, and escalations
• Ensure adherence to FIS PMO standards and contractual commitments
• Coach and mentor project managers supporting reseller initiatives
• Partner with internal product, technology, operations, sales, and client relationship teams, as well as external partners, to ensure predictable delivery, strong governance, and successful client outcomes