Program Manager

• Partner across Digital Technology, Member Value, Architecture, Risk, and other enterprise teams
• Coordinate a portfolio of member-facing digital platforms, including mobile, web, IVR, chat, personalization, and conversational technology
• Manage demand intake and prioritization
• Maintain integrated roadmaps and milestones
• Surface cross-platform dependencies and decisions
• Drive portfolio governance and executive reporting
• Align platform investments with business outcomes
• Enable product and engineering teams to remain focused on delivery
• Maintain program strategies aligned with risk, size, complexity, and organizational goals
• Participate in analyses, root-cause identification, and development and recommendation of key work products
• Facilitate meetings with executive management and project sponsors to define solutions
• Negotiate agreements, settle disputes equitably, and diffuse situations
• Follow Project Management Office processes, procedures, controls, standards, tools, and templates
• Adhere to governance rigor for work efforts
• Drive adoption and sustainment of organizational changes according to USAA’s Change Management methodology
• Identify, measure, monitor, and control risks in accordance with risk and compliance policies and procedures

Program Manager – Mid Level – Digital Platforms

• Lead large-scale platform engineering programs from architecture and planning through implementation, migration, production readiness, and operational adoption
• Align platform roadmaps, architecture decisions, technical milestones, capacity requirements, budgets, risks, and cross-platform dependencies with enterprise technology strategy
• Establish technical governance for architecture reviews, engineering standards, security and compliance controls, release readiness, service-level objectives, operational acceptance, and escalation paths
• Provide senior leaders visibility into roadmap progress, platform adoption, deployment performance, reliability, capacity, security risks, technical debt, critical dependencies, and remediation plans
• Facilitate decision-making across stakeholder groups with competing priorities, dependencies, and delivery timelines
• Coordinate production readiness and platform adoption activities, including migration planning, performance and resilience validation, security reviews, disaster recovery, operational runbooks, support readiness, go-live criteria, and post-launch adoption tracking
• Partner with engineering teams to improve developer experience through self-service capabilities, standardized delivery pipelines, reusable platform services, infrastructure as code, automated controls, and measurable reductions in delivery friction
• Develop program management standards, templates, and delivery practices supporting consistent execution across programs
• Lead enterprise platform engineering programs spanning cloud infrastructure, developer platforms, shared services, security, reliability, and application delivery
• Partner with engineering leaders, architects, product teams, and business stakeholders to translate platform strategy into executable roadmaps and deliver secure, scalable, resilient capabilities

Technical Program Management, Director

• Perform as a key member of the Naval Power Integrated Supply Chain organization
• Support, and in some cases lead, Supply Chain Execution, Customer Proposal, and Program Start-up efforts for the Ship Systems Integration & Sustainment (SSIS) portfolio
• Serve as liaison between program office, engineering, operations, quality, contracts, and finance organizations
• Develop, coordinate, and execute material strategies enabling SSI programs to meet supply chain, portfolio, and business objectives
• Participate in program, IPTL, and supplier meetings as a core SCM member
• Develop and execute material program plans (MPP) and subcontract management plans
• Own the supplier management process, including supplier performance, Supply Chain metrics, Make/Buy Where strategy, and strategic agreements
• Own supplier and finance management processes, including Risk/Opportunity, Line of Balance, metrics, and material sales forecasts
• Liaise between the Program Executive, Program Managers, IPTs, and Supply Chain organization
• Oversee SCM activities required to meet program requirements and link Sourcing, Logistics, and Production Control functions
• Address urgent supply chain tasking, including Purchase Requisitions integrity, Single/Sole Source Justifications, Supplier Statements of Work, and Purchase Order follow-up
• Represent the Supply Chain organization on policies, strategies, and objectives
• Implement continuous improvement through CORE, Six Sigma, or related Lean methodologies/principles

Material Program Manager

• Lead Information Security's strategic vendor relationship management programs
• Lead merger and acquisition security integration programs
• Serve as liaison between Information Security, business leaders, Procurement, Legal, Enterprise Architecture, Corporate Development, and external partners
• Establish governance frameworks
• Drive strategic security partnerships with key suppliers
• Oversee security due diligence activities
• Lead post-acquisition security integration efforts
• Influence cross-functional stakeholders and provide risk and strategic recommendations

Principal Program Manager

• Lead and optimize system-wide annual budget processes and quarterly reforecasts across markets, ministries, and entities
• Provide monthly close support, accounting coordination, income statements, balance sheets, and long-term financial projections
• Serve as expert and project lead for budgeting, forecasting, and financial planning
• Implement financial system enhancements, optimize workflows, and standardize tools, methodologies, dashboards, and analytics processes
• Analyze claims, eligibility, attribution, CMS/payer files, and contract datasets to identify trends, risk drivers, financial opportunities, and performance gaps
• Develop and maintain executive dashboards and KPI reporting for leadership and governance
• Support value-based contract modeling, including MSSP, MA, shared savings, and bundled payments
• Provide financial, utilization, and quality analytics to support improvement initiatives, vendor reviews, and strategic decisions
• Conduct data validation, reconciliations, controls reviews, and audit preparation
• Ensure adherence to HIPAA, PHI, and organizational data governance standards
• Translate actuarial, contractual, and management guidance into actionable financial insights and strategic recommendations
• Partner with Shared Services, Market Finance, data teams, and leadership to align financial reporting, performance management processes, and compliance requirements
• Maintain customer-service relationships with CFOs, finance teams, and clinicians
• Prepare and deliver presentations for senior leadership, boards, committees, and external stakeholders
• Provide ad hoc analysis and proactive financial insights to support enterprise strategy and operational goals

Finance Program Manager

• Coordinate the day-to-day operation of San Antonio electrical apprenticeship and technical training programs
• Implement schedules, instructional calendars, performance-profile activities, labs, and training requirements
• Coordinate classrooms, instructors, students, equipment, materials, and training resources
• Identify operational or instructional issues early and communicate recommended solutions
• Support delivery of NCCER-based Electrical Levels 1-4
• Assist instructors with lesson preparation, performance profiles, lab setup, instructional materials, and hands-on activities
• Shadow and co-instruct a complete Electrical Accelerator cohort, then independently deliver established Accelerator cohorts when qualified
• Provide electrical instruction, demonstrations, labs, reviews, and make-up instruction
• Provide scheduled Saturday operational coverage, including student make-up work, lab access, assessments, performance profiles, supplemental instruction, and testing
• Develop, organize, maintain, and continuously improve San Antonio electrical labs
• Coordinate instructional materials, consumables, tools, equipment, and training stations
• Support instructor onboarding, orientation, meetings, demonstrations, and preparation activities
• Support students with attendance, academic concerns, make-up work, safety, workmanship, professionalism, and accountability
• Track completion of labs, performance profiles, make-up activities, and program deliverables
• Maintain schedules, materials lists, lab documentation, verification sheets, and instructor resources
• Support documentation for NCCER, apprenticeship, TDLR, DOL, TWC, and other applicable requirements
• Assist with inventories, classroom observations, facility readiness, instructional audits, and program reviews
• Coordinate with apprentices, supervisors, instructors, operational leadership, Prefab, vendors, manufacturers, and internal FSG resources
• Support workforce initiatives, recruiting events, demonstrations, employer visits, and training-related activities
• Serve as the on-site operational bridge between Curriculum & Training and the San Antonio campus

Program Manager – Electrical Training, Operations

• Lead strategic planning, management, execution, and delivery of association-wide programs consisting of multiple projects
• Oversee and govern programs to ensure alignment with strategic imperatives and monitor program health
• Achieve multi-year program deadlines, scope, and overall program benefits
• Support cross-functional teams in developing and executing change plans using USAA's change methodology or industry best practices
• Lead implementation of strategic tasks aligned with business strategy and goals
• Develop multi-year business plans, define execution approaches, reduce risk, and deliver early business value
• Evaluate, plan, and develop program scope, milestone road maps, resources, work plans, budgets, dependencies, and timing
• Prepare stakeholder and management status reports, including risks and issues
• Coordinate team efforts and manage interdependencies to complete program goals
• Develop performance metrics, dashboards, and management tools
• Direct analyses, root cause identification, and development of key work products
• Identify new program opportunities and define program strategies based on business demand and ROI expectations
• Negotiate agreements and program tradeoffs with IT and business stakeholders
• Mentor Program Managers across departmental and USAA programs
• Adhere to APO processes, procedures, controls, standards, tools, templates, and governance requirements
• Drive adoption and sustainment of organizational changes in compliance with USAA's Change Management methodology
• Identify, measure, monitor, and control risks in accordance with risk and compliance policies

Program Manager – Lead

• Own end-to-end program management for complex customer delivery programs, including active delivery, stabilization, enhancements, integrations, reporting readiness, and future phases
• Partner with Delivery, Product, Engineering, Support, Customer Success, Accounting, and executive stakeholders to align priorities, dependencies, milestones, and customer commitments
• Establish and maintain program plans, RAID logs, decision trackers, milestone plans, acceptance criteria, and executive reporting
• Proactively identify risks, resource constraints, dependency gaps, delayed decisions, and customer readiness issues
• Own escalation paths and drive issues through resolution
• Lead internal and customer-facing governance meetings with clear agendas, timely follow-up, transparent communication, and executive visibility
• Improve scope management, change control, release readiness, customer acceptance, hypercare, and handoff to support
• Coach delivery teams on project hygiene, accountability, and consistent execution

Senior Program Manager

• Lead cross-functional optimization projects focused on warehouse operations, material flow, labor productivity, inventory movement, and operational efficiency
• Partner with operations leadership and frontline teams to identify process bottlenecks, flow disruptors, and operational pain points
• Analyze current-state workflows and develop data-driven process improvement recommendations
• Drive continuous improvement initiatives using Lean, Six Sigma, and Industrial Engineering methodologies
• Identify opportunities to leverage AI, automation, and advanced analytics in distribution center operations
• Support warehouse layout optimization, slotting strategies, storage utilization, and labor balancing initiatives
• Develop project plans, timelines, business cases, and implementation strategies
• Coordinate with IT, engineering, warehouse systems, and operational stakeholders
• Monitor project performance, KPIs, and ROI metrics
• Facilitate change management and operational adoption of new processes and technologies
• Conduct operational studies related to throughput, travel reduction, staffing models, productivity, and process standardization
• Present findings, recommendations, and project updates to leadership teams
• Travel up to 25% to support business operations and stakeholder engagement

Manufacturing Project and Program Management Analyst III

• Own assortment selection for assigned brands and categories
• Analyze historical performance, identify whitespace, size opportunities, and set financial guardrails
• Serve as primary point of contact for Amazon category and operations teams
• Ensure onsite content, merchandising, and execution meet Amazon standards
• Manage Andon Cords and operational issues to resolution
• Partner with advertising agencies on performance evaluation and spend prioritization
• Identify investment opportunities, demand spikes, in-stock risks, and overstocks
• Own onsite brand presentation, content calendars, seasonal brand shops, and store launches
• Partner with marketing teams on PDP, A+, advertising, and storefront content
• Drive product lifecycle decisions, including exits and replacements
• Own weekly performance reporting and dashboards
• Partner with planning teams on forecasting and replenishment
• Recommend assortment, advertising, merchandising, promotional, and inventory actions within assigned brands
• Coordinate offshore-supported workstreams and escalate operational, inventory, or performance risks

Program Manager jobs in Texas