Representative

• Activate the Altra brand across the Michigan territory through authentic connections, thoughtful activations, and hands-on support
• Build relationships with retailers through in-person visits, demos, and sales floor support
• Deliver product education to retail staff and consumers
• Create excitement through local partnerships, run clubs, events, and community engagement
• Execute merchandising and promotional activations
• Represent Altra at local and select national races, events, and expos
• Partner with Sales Representatives and cross-functional teams on go-to-market plans
• Share product feedback, consumer behavior insights, and market trends
• Maintain field reporting and manage field assets, travel, and expenses
• Grow relationships and brand presence throughout the territory

Field Service Representative

• Activate the Altra brand across the territory through authentic connections, thoughtful activations, and hands-on support
• Build relationships with retailers through in-person visits, demos, and sales floor support
• Deliver product education to retail staff and consumers
• Create excitement through local partnerships, run clubs, events, and community engagement
• Execute merchandising and promotional activations
• Represent Altra at local and select national races, events, and expos
• Partner with Sales Representatives and cross-functional teams on go-to-market plans
• Share product feedback, consumer behavior, and market trend insights
• Maintain field reporting and manage field assets, travel, and expenses
• Grow relationships and brand presence in the territory
• Support retail advocacy, community awareness, product trial, loyalty, territory performance, and service-plan execution
• Learn the Altra product line, retailer and community activation best practices, and Field Service systems and tools

• Process credit account balances from patients and insurance companies within hospital and/or medical group revenue operations
• Reduce account receivable credits and communicate with insurance companies
• Coordinate with customer service to communicate with patients about overpayments
• Determine root causes of credit balances and take appropriate steps for full account adjudication
• Post insurance payment and rejection transactions
• Rebill claims as needed to maintain manageable credit accounts receivable and ensure accurate claims and patient statements
• Review, monitor, and follow up on insurance, patient, and Medicare credit accounts receivable
• Document corrections, discrepancies, outstanding items, exceptions, rejections, and follow-up activities in appropriate systems
• Track payment activity and findings for the Supervisor
• Perform account adjustments and write-offs according to policy
• Research credit balances and prepare documentation
• Provide feedback to the Cash Posting team
• Serve as backup to Payment Posting Representatives
• Prepare refund checks for patients and insurers and enter data into the appropriate system
• Promote accurate cash posting and reconciliation
• Cash post incoming payments promptly and effectively
• Track, trend, and report related cash-posting activities to key stakeholders
• Report directly to the Supervisor Payment Posting
• Maintain compliance with applicable laws, regulations, Trinity Health policies, Integrity and Compliance Program, and Code of Conduct

Credit Resolution Representative – II

• Process credit account balances from patients and insurers within hospital and/or medical group revenue operations
• Reduce patient balance accounts receivable credits and coordinate with customer service regarding patient overpayments
• Determine root causes of credit balances and take appropriate steps to fully adjudicate accounts
• Post patient balance refunds and rebill claims as needed
• Review, monitor, and follow up on patient credit accounts receivable as part of the revenue cycle process
• Document corrections, discrepancies, outstanding items, exceptions, rejections, and follow-up activities in appropriate systems
• Track payment activity and findings for the Supervisor
• Perform account adjustments or write-offs according to policy
• Research credit balances caused by payment posting and prepare documentation
• Serve as backup to Payment Posting Representatives
• Prepare patient refund checks and enter data into the appropriate system
• Promote accurate cash posting and reconciliation
• Post incoming payments timely and effectively; ensure related cash-posting processes are submitted, tracked, trended, and reported
• Maintain knowledge of applicable laws, regulations, Trinity Health's Integrity and Compliance Program, Code of Conduct, policies, and procedures

Credit Resolution Representative – I

• Process credit account balances from patients and insurers within Hospital and/or Medical Group revenue operations
• Reduce patient balance accounts receivable credits and coordinate with customer service to communicate with patients regarding overpayments
• Determine root causes of credit balances and take appropriate steps to fully adjudicate accounts
• Post patient balance refunds and rebill claims as needed
• Review, monitor, and follow up on patient credit accounts receivable as part of the revenue cycle process
• Document corrections, discrepancies, outstanding items, exceptions, rejections, and follow-up activities in appropriate systems
• Track payment activity and findings for the Supervisor
• Perform account adjustments or write-offs in accordance with the Write-off Policy
• Research credit balances caused by payment posting and prepare appropriate documentation
• Serve as backup to Payment Posting Representatives
• Prepare refund checks to patients and enter data into the appropriate system
• Promote accurate cash posting and reconciliation
• Post incoming payments proactively and timely
• Submit, track, trend, and report cash-posting-related processes to key stakeholders
• Maintain knowledge of applicable laws, regulations, Trinity Health's Integrity and Compliance Program, Code of Conduct, policies, and procedures

Credit Resolution Representative, I - PFS

• Process credit account balances from patients and insurers within hospital and medical group revenue operations
• Review, monitor, and follow up on patient credit accounts receivable as part of the revenue cycle process
• Determine root causes of credit balances and take appropriate steps for full account adjudication
• Post patient balance refunds and rebill claims as needed
• Document discrepancies, corrections, outstanding items, exceptions, rejections, and follow-up activities in appropriate systems
• Track payment activity and findings for the Supervisor
• Perform account adjustments or write-offs according to policy
• Research credit balances caused by payment posting and prepare documentation
• Serve as backup to Payment Posting Representatives
• Prepare patient refund checks and enter data into the appropriate system
• Perform accurate cash posting and reconciliation
• Submit, track, trend, and report cash-posting activities to stakeholders
• Communicate with patients and coordinate with the customer service team regarding overpayments
• Report directly to the Supervisor Payment Posting
• Demonstrate Trinity Health's Mission, Vision, and Values and adhere to applicable laws, regulations, compliance requirements, and policies

• Process credit account balances from patients and insurance companies within hospital and/or medical group revenue operations
• Review, monitor, and follow up on insurance, patient, and Medicare credit accounts receivable
• Determine root causes of credit balances and take appropriate steps to fully adjudicate accounts
• Post payments and insurance rejections and rebill claims as needed
• Document corrections, discrepancies, outstanding items, exceptions, rejections, and follow-up activities in appropriate systems
• Track payment activity and findings for the Supervisor
• Perform account adjustments or write-offs according to policy
• Research credit balances caused by payment posting and prepare documentation
• Provide feedback to the Cash Posting team
• Serve as backup to Payment Posting Representatives
• Prepare refund checks to patients and insurers and enter data into the appropriate system
• Promote accurate cash posting and reconciliation
• Cash post incoming payments in a timely and effective manner
• Submit, track, trend, and report related cash-posting processes to key stakeholders
• Maintain knowledge of applicable laws, regulations, Trinity Health’s Integrity and Compliance Program, Code of Conduct, policies, and procedures
• Report directly to the Supervisor Payment Posting

Credit Resolution Representative, II – PFS

• Processes credit account balances from patients and insurance companies within hospital and/or medical group revenue operations
• Reduces patient balance accounts receivable credits and coordinates with customer service regarding patient overpayments
• Determines root causes of credit balances and takes appropriate steps to fully adjudicate accounts
• Posts patient balance refunds and rebills claims as needed
• Reviews, monitors, and follows up on patient credit accounts receivable as part of the revenue cycle process
• Documents corrections, discrepancies, outstanding items, exceptions, rejections, and follow-up activities in appropriate systems
• Tracks payment activity and findings for the Supervisor
• Performs account adjustments or write-offs according to policy
• Researches credit balances caused by payment posting and prepares documentation
• Serves as backup to Payment Posting Representatives
• Prepares patient refund checks and enters data into appropriate systems
• Performs cash posting and reconciliation activities accurately and timely
• Reports to the Supervisor Payment Posting

• Execute brand strategy and tactics in the field
• Deliver sales performance, brand KPIs, financial targets, and marketing objectives
• Manage the assigned territory and targeted accounts
• Build strong customer relationships and solve customer needs
• Create pre-call plans and conduct post-call evaluations
• Handle objections, concerns, and misunderstandings and close sales calls with logical calls to action
• Serve customer needs and build trusted customer relationships
• Develop and execute call plans to optimize coverage and frequency with key customers
• Build knowledge of customer needs, territory landscape, competitors, market segments, accounts, disease, products, clinical information, and sales expertise
• Share market intelligence with the in-field team, brand team, and sales manager
• Differentiate AbbVie’s value proposition with health providers
• Identify, develop, and maintain disease-state experts and speakers/advocates
• Operate within AbbVie’s business code of conduct, policies, and applicable laws and regulations

Specialty Representative, Psychiatry

• Execute brand strategy and tactics in the field
• Manage assigned territory and targeted accounts
• Build customer relationships and solve customer needs to maximize sales performance
• Deliver sales performance, brand KPIs, financial targets, and marketing objectives
• Create pre-call plans using SMART objectives and conduct post-call evaluations
• Handle objections and concerns and secure calls to action during sales calls
• Serve customer needs and build trusted customer relationships
• Develop and execute call plans optimizing coverage and frequency for key customers
• Build knowledge of customer needs, territory landscape, competitors, market segments, accounts, disease, products, clinical information, and sales
• Share market intelligence with field teams, brand teams, and sales managers
• Differentiate AbbVie’s value proposition with healthcare providers
• Identify, develop, and maintain disease-state experts and speakers/advocates
• Travel approximately 50% of the time

Representative jobs in Michigan

Field Service Representative

Field Service Representative

Credit Resolution Representative – II

Credit Resolution Representative – I

Credit Resolution Representative, I - PFS

Credit Resolution Representative – I

Credit Resolution Representative, II – PFS

Credit Resolution Representative – I

Specialty Representative, Psychiatry

Specialty Representative, Dermatology