• Serve as the company’s primary subject matter expert and industry engagement leader for the nonprofit and advocacy sectors
• Develop and maintain C-suite relationships within the industry
• Reinforce Wiland’s leadership position in the market
• Expand Wiland’s understanding of the nonprofit marketplace
• Identify emerging industry trends
• Advise on vertical-specific product and data strategy
• Champion Wiland as a recognized and trusted thought leader within the sector
• Monitor market developments, competitive activity, regulatory changes, and emerging opportunities
• Collaborate with Product and Analytics leadership to identify opportunities for new products, data assets, models, and capabilities
• Provide strategic recommendations regarding nonprofit-focused product roadmap priorities and go-to-market strategies
• Partner with Sales and Client Success teams to support strategic opportunities, executive-level client discussions, and key account initiatives

SVP, Industry Engagement – Nonprofit

• Partner with the Synchrony Executive Leadership Team, Digital CEO, business leaders, and senior stakeholders to identify and assess growth and new business opportunities
• Drive the vision of the competitive landscape and digital trends, recommending strategies across integrated partners, digital partners, and multiple products
• Ensure annual Digital strategic plans align with the broader organization’s long-term strategy
• Translate strategies into targeted actions and growth programs with the Digital senior leadership team
• Partner with M&A, Ventures, and other stakeholders to define and execute acquisition and partnership strategy
• Lead and deliver key strategic projects
• Perform other duties and special projects as assigned
• Report to the SVP of Platform Strategy and Networks
• Contribute to the broader annual strategic planning process and growth initiatives for the Digital platform

SVP, Strategy – Digital

• Own and execute Vonage's global partner strategy across all business and product areas
• Define how each partner archetype contributes to Vonage's revenue and market position
• Establish a consistent partner operating model, including programme structure, tiering, incentives, rules of engagement, and MDF governance
• Drive clarity on sell-to, sell-through, and 360 strategic relationship management motions
• Own global partner-influenced and partner-sourced revenue targets
• Develop joint business plans with strategic partners and align product roadmaps and GTM priorities with co-sell and co-build motions
• Identify net-new revenue opportunities through partner recruitment, whitespace expansion, and ecosystem-led pipeline generation
• Partner with Sales, Product, Marketing, and RevOps to track, forecast, and convert partner-sourced pipeline
• Lead, coach, and develop senior partner leaders across Strategic Partnerships, TSD Channel, and Alliance programmes
• Serve as executive sponsor for strategic partner relationships at C-suite and VP level
• Build the team and talent pipeline for scaling the partner function
• Represent the partner function at ELT discussions, board reviews, and relevant investor conversations
• Drive cross-BU alignment, consistent partner experience, and combined BU value propositions
• Represent Vonage at industry events, partner summits, and strategic partner QBRs

SVP, Partners

• Develop and execute a multi-year payor strategy across commercial, Medicare Advantage, and Medicaid managed care plans
• Lead contracting on behalf of affiliated professional corporations within the MSO model
• Assess market dynamics, payor behavior, and competitive positioning to set contracting priorities
• Lead negotiations, renewals, and amendments of fee-for-service agreements
• Improve rates, strengthen contract terms, and reduce administrative burden
• Build contract strategies for professional, imaging, and laboratory fee schedules
• Address prior authorization, site-of-service, and ancillary billing terms
• Manage escalations, disputes, and termination strategy
• Monitor contract compliance, identify underpayments, and reduce reimbursement leakage with Revenue Cycle and Finance
• Design, negotiate, and expand value-based care arrangements and alternative payment models
• Model financial and operational impact of proposed arrangements and recommend structures
• Track quality, utilization, and cost benchmarks and capture earned incentives
• Structure payor arrangements for new markets and service lines
• Build relationships with health plan leadership in current and expansion markets
• Lead payor diligence for prospective practice acquisitions and affiliations
• Review contracts, rate benchmarks, assignment and change-of-control provisions, and reimbursement risks
• Guide payor onboarding of newly affiliated practices
• Provide reimbursement assumptions and synergy estimates for deal modeling and integration planning
• Maintain payor performance scorecards covering rates, contract profitability, VBC performance, and denial trends
• Present findings and recommendations to the Chief Growth Officer, executive leadership, physician leadership, and the Board
• Monitor federal and state reimbursement policy, CMS rulemaking, and payor policy changes
• Advise on business implications
• Manage a small team supporting contracting and payor analytics
• Report to the Chief Growth Officer and serve as a strategic advisor to executive leadership, Finance, Revenue Cycle, Operations, and physician leaders

SVP, Payor Strategy

• Shape and execute the company’s global client retention, growth, and satisfaction strategy
• Report to the Chief Strategy Officer
• Architect customer success, account expansion, and client retention strategies to maximize NRR and LTV
• Serve as a strategic advisor to C-suite leaders and key decision-makers at high-value clients
• Drive cross-selling and up-selling strategies with Sales leadership
• Build proactive churn-risk mitigation strategies
• Create processes for upcoming products and services
• Serve as key contact for strategic accounts and address evolving client needs
• Build, scale, and mentor the Customer Success & Operations department
• Lead, develop, and coach Customer Relationship Managers
• Design and implement end-to-end customer lifecycle frameworks from onboarding through renewal
• Modernize operational processes, tool stacks, and automation frameworks with Customer Support
• Establish SLAs, governance models, and delivery standardizations across client implementations
• Align product roadmaps with strategic client demands and industry shifts alongside Product and Engineering leadership
• Convert client insights, adoption analytics, and market trends into product features and solution enhancements
• Maintain expertise in QSR technology trends, regulatory changes, and competitive landscapes
• Define and own customer-organization KPIs including NRR, customer profitability, LTV, churn rate, and NPS
• Deliver insights, predictive forecasting, and strategic updates
• Use advanced analytics for strategic planning, resource allocation, and portfolio profitability optimization

SVP, Customer Relationship Management

• Develop and execute the long-term vision and growth strategy for the Consumer Direct Division
• Establish annual production, revenue, profitability, and market share objectives
• Identify opportunities to expand product offerings, customer acquisition channels, and operational capabilities
• Collaborate with executive leadership to align divisional goals with organizational objectives
• Lead and inspire high-performing Consumer Direct sales teams nationwide
• Drive loan origination volume, pull-through, profitability, and customer acquisition
• Establish performance metrics, KPIs, compensation strategies, and accountability measures
• Monitor pipeline health, conversion ratios, funded volume, and sales productivity
• Partner with marketing and lead generation teams to maximize lead flow and conversion performance
• Oversee division-wide operational performance, scalability, and efficiency
• Partner with fulfillment, processing, underwriting, closing, and post-closing teams to improve cycle times and customer satisfaction
• Implement process improvements and automation initiatives to enhance productivity and reduce costs
• Ensure consistent execution of best practices throughout the loan lifecycle
• Maintain responsibility for divisional P&L performance
• Develop budgets, forecasts, staffing models, and capacity planning strategies
• Analyze production trends, margins, expenses, and profitability metrics
• Present regular business performance updates to executive leadership
• Recruit, develop, and retain mortgage professionals and leadership talent
• Build a culture of accountability, performance, collaboration, and customer service
• Provide coaching and mentorship to sales managers, operational leaders, and emerging talent
• Lead succession planning and organizational development initiatives
• Ensure adherence to federal, state, agency, investor, and company requirements
• Promote responsible lending and regulatory compliance
• Partner with Compliance, Quality Control, and Risk Management teams to identify and mitigate operational risk
• Drive continuous improvement in quality, audit performance, and customer outcomes
• Champion a best-in-class borrower experience throughout the mortgage process
• Monitor customer satisfaction, retention, and reputation metrics
• Evaluate and implement technology solutions that improve borrower engagement and ease of doing business

SVP – Consumer Direct

• Own the portfolio-wide commercial strategy across Revenue Management, Pricing, Distribution, Group Sales, Reservations, and Commercial Analytics
• Translate company goals into property-level commercial strategies, targets, and action plans
• Lead commercial forecasting and performance reviews with Finance and property leadership
• Establish commercial operating rhythms, performance expectations, and accountability structures
• Set Revenue Management strategy for pricing, forecasting, inventory, segmentation, demand, and need-period strategies
• Provide strategic direction and accountability to Revenue Management, Group Sales, and Reservations leaders
• Optimize channel mix, distribution strategy, and pricing to improve occupancy, ADR, RevPAR, market share, and profitability
• Oversee commercial technology and vendor relationships
• Monitor group pipeline, sales performance, reservation trends, and conversion
• Lead development of forecasting, reporting, commercial scorecards, and actionable insights
• Partner with Operations, Finance, Marketing & Growth, Membership, Product & Digital, and property leadership
• Report to the CEO and build and lead the commercial organization

SVP, Revenue Management

• Lead U.S. Soccer’s global engagement strategy
• Serve as a primary liaison to FIFA, Concacaf, other confederations, and member associations
• Develop and execute influence and advocacy strategies advancing U.S. interests in global soccer
• Build and steward relationships with national federations and international stakeholders
• Drive outcomes against U.S. Soccer’s 2032 Shared Goals
• Manage geopolitical, governance, and reputational risks internationally
• Support the CEO/Secretary General and Federation President on international matters
• Support crisis response involving international stakeholders
• Coordinate with Communications and Corporate/Government Affairs on international strategy, domestic policy, government relations, and corporate positioning
• Oversee international delegation hosting, executive engagements, and protocol
• Liaise with Sporting on coaching education, referee development, and player development pathways
• Coordinate with Sporting on Senior and Youth National Teams scheduling
• Lead international stakeholder strategy for major events
• Identify and pursue future hosting opportunities and support future bid projects
• Partner with leadership on commercial and advancement approaches
• Lead relations with the U.S. State Department for international diplomacy initiatives
• Serve as U.S. Soccer’s main contact for U.S. Embassies globally

SVP, International Relations

• Provide medical leadership and oversight for pancreatic and colorectal cancer development programs
• Collaborate with the Chief Medical Officer across the Erasca portfolio
• Lead the clinical development subteam for all GI cancer studies
• Design and implement novel, efficient clinical trials and assess appropriate endpoints
• Lead clinical study subteams and monitor study integrity
• Review, interpret, and communicate safety and efficacy data
• Develop registrational strategies and contribute to regulatory filings and health authority interactions
• Author clinical sections for INDs, NDAs, and related documents
• Serve as medical lead and/or medical monitor on clinical programs and individual studies
• Partner with Drug Safety to assess compound safety profiles
• Author or support medical aspects of clinical research plans, protocols, investigator brochures, clinical study reports, and regulatory submissions
• Contribute to scientific publications and author manuscripts
• Present at scientific, medical, and regulatory meetings
• Maintain clinical and scientific expertise through literature review and engagement with thought leaders, investigators, stakeholders, and partners
• Participate in due diligence and business development activities
• Hire, develop, and mentor medical directors and clinical scientists
• Establish and maintain relationships across Erasca, particularly with Research and Development partners and stakeholders
• Perform duties in accordance with company values, policies, and applicable regulations

SVP Clinical Development – Global Program Lead, Pancreatic Cancer

• Oversee BioCryst’s clinical and commercial manufacturing, supply and distribution, logistics/import/export, and Rapivab® commercial business
• Build and lead the clinical and commercial manufacturing, supply and distribution organization
• Ensure uninterrupted supply of clinical and commercial products within forecast and budget
• Strategically guide MSAT activities, including technology transfers, process optimizations, process validations, and technical support for external manufacturing
• Plan and implement procurement, inventory control, production-material planning, quality control, distribution, and logistics activities
• Provide strategic oversight of raw materials, API/drug product, and primary/secondary packaging operations
• Lead the Sales & Operations process for all commercial products and maintain acceptable inventory levels
• Partner with Procurement on materials, services, CMO/3PL agreements, supply-chain services, laboratory/testing services, and distribution contracts
• Own global manufacturing, supply, and distribution risk management
• Collaborate with Finance, Clinical Operations, R&D, Commercial, Quality, Regulatory, and Supply Chain teams
• Manage the Rapivab® commercial business, including US and Australian sales, API sales to strategic partners, and US stockpile agreements
• Provide technical oversight and decision-making for critical manufacturing, supply, and distribution issues
• Support launch planning and regional commercialization/distribution after regulatory approval

SVP jobs in United States