ServiceNow

• Design, develop, and implement ServiceNow solutions including custom applications, workflows, forms, UI policies, business rules, and integrations
• Design and configure ServiceNow SecOps capabilities for configuration compliance, policies, controls, testing, exceptions, playbooks, orchestration, and remediation
• Implement automated configuration assessment and evidence-collection workflows using CMDB data, vulnerability scanners, endpoint and cloud security tools, and authoritative sources
• Develop dashboards, reports, and performance analytics covering compliance posture, control failures, exceptions, remediation aging, and risk trends
• Serve as the Configuration Compliance and Security Operations subject matter expert throughout engagements
• Advise customers and delivery teams on solution architecture, platform capabilities, implementation decisions, and product best practices
• Provide guidance on Threat Intelligence, Major Security Incident Management, SIEMs, vulnerability scanners, and EDR platforms
• Translate security policies, configuration baselines, and control frameworks into scalable ServiceNow designs
• Lead customer working sessions, design reviews, demonstrations, and knowledge-transfer activities
• Document configuration decisions and operating procedures; coach administrators and analysts
• Collaborate with stakeholders and Business Analysts to translate business needs into technical specifications
• Lead technical workshops reviewing design, architecture, and configuration approaches
• Support end-to-end project delivery including sprint planning, testing, deployment, troubleshooting, root cause analysis, and system optimization
• Develop and support integrations with enterprise systems using REST, SOAP, APIs, and IntegrationHub
• Provide technical leadership, guide junior developers or project teams, participate in code reviews, maintain version control, ensure security/privacy compliance, and contribute to technical documentation

Explore ServiceNow VR Configuration Compliance Consultant at Windward Consulting. Review requirements and application details.

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Director, AI Support Transformation – ServiceNow