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ServiceNow VR Configuration Compliance Consultant
Windward ConsultingCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and implementing ServiceNow solutions, particularly in SecOps and Configuration Compliance, while effectively translating security policies into scalable designs. Proven ability to lead technical workshops, deliver full-cycle implementations, and provide guidance on security operations and integrations.
Highest-signal resume keywords
ServiceNow DevelopmentConfiguration ComplianceJavaScriptCertified Implementation Specialist – Vulnerability ResponseAgile Delivery
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Design, develop, and implement ServiceNow solutions including custom applications, workflows, forms, UI policies, business rules, and integrations
- Design and configure ServiceNow SecOps capabilities for configuration compliance, policies, controls, testing, exceptions, playbooks, orchestration, and remediation
- Implement automated configuration assessment and evidence-collection workflows using CMDB data, vulnerability scanners, endpoint and cloud security tools, and authoritative sources
- Develop dashboards, reports, and performance analytics covering compliance posture, control failures, exceptions, remediation aging, and risk trends
- Serve as the Configuration Compliance and Security Operations subject matter expert throughout engagements
- Advise customers and delivery teams on solution architecture, platform capabilities, implementation decisions, and product best practices
- Provide guidance on Threat Intelligence, Major Security Incident Management, SIEMs, vulnerability scanners, and EDR platforms
- Translate security policies, configuration baselines, and control frameworks into scalable ServiceNow designs
- Lead customer working sessions, design reviews, demonstrations, and knowledge-transfer activities
- Document configuration decisions and operating procedures; coach administrators and analysts
- Collaborate with stakeholders and Business Analysts to translate business needs into technical specifications
- Lead technical workshops reviewing design, architecture, and configuration approaches
- Support end-to-end project delivery including sprint planning, testing, deployment, troubleshooting, root cause analysis, and system optimization
- Develop and support integrations with enterprise systems using REST, SOAP, APIs, and IntegrationHub
- Provide technical leadership, guide junior developers or project teams, participate in code reviews, maintain version control, ensure security/privacy compliance, and contribute to technical documentation
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Information Systems, or related field
- 3–5+ years of ServiceNow development in the SecOps, Vulnerability Response, Security Incident Response space
- Hands-on experience with ServiceNow Configuration Compliance
- Proven experience delivering at least one full-cycle ServiceNow implementation
- Strong knowledge of JavaScript, Glide API, HTML/CSS, and ServiceNow platform architecture
- Knowledge of Security Operations and the USEM architecture
- Experience correlating scan results and CMDB CIs
- Experience with Flow Designer, IntegrationHub, and Service Portal development
- Hands-on experience with ServiceNow integrations and API-based data exchange
- Familiarity with Agile delivery (Scrum or SAFe)
- Strong understanding of ITIL and enterprise service management practices
- Excellent problem-solving and debugging skills
- Strong communication and client-facing presentation abilities
- Certified Implementation Specialist – Vulnerability Response
- Certified Implementation Specialist – Data Foundations
- ServiceNow Certified System Administrator
- Experience integrating SCA tools with ServiceNow (Tenable SC preferred)
- Understanding of and implementation experience with security and GRC tools such as ServiceNow SecOps/IRM, Tenable, CrowdStrike, CheckMarx, Rapid7, Qualys, and Splunk
- Strong understanding of security configurations and control frameworks
- ITIL v3 or v4 Certification preferred
- Unified Security Exposure Management (USEM) Bootcamp preferred
- ServiceNow Certified Application Developer (CAD) preferred
- Additional ServiceNow certifications in Security Incident Response, IRM, or ITSM preferred
- Active DoW Clearance (Secret or Above) preferred
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Flexible Spending Accounts
- Short Term Disability
- Long Term Disability
- Life Insurance and AD&D
- Option to purchase additional Life Insurance and AD&D
- Paid Time Off
- Personal Leave
- Holidays
- 401(k) plan with company match
- Work/life balance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNow SecOpsVulnerability ResponseSecurity Incident ResponseGlide APIHTML/CSSFlow DesignerIntegrationHubAPI-Based Data ExchangeSecurity ConfigurationsControl Frameworks
Soft Skills
Problem-SolvingCommunicationClient-Facing Presentation
Tools & Technologies
CMDBVulnerability ScannersEDR PlatformsSIEMsTenableCrowdStrikeCheckMarxRapid7QualysSplunk
Certifications & Qualifications
ServiceNow Certified System AdministratorCertified Implementation Specialist – Data FoundationsITIL v3 or v4 CertificationServiceNow Certified Application Developer (CAD)Unified Security Exposure Management (USEM) Bootcamp
Industry Keywords
ITILEnterprise Service ManagementSecurity OperationsConfiguration ComplianceAgile DeliverySecurity PoliciesConfiguration BaselinesControl FrameworksRoot Cause AnalysisTechnical Documentation