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ServiceNow VR Configuration Compliance Consultant
Windward ConsultingCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and implementing ServiceNow solutions, particularly in SecOps and Vulnerability Response, while ensuring compliance with security policies and frameworks. Proficient in leading technical workshops and collaborating with stakeholders to translate business needs into effective technical specifications.
Highest-signal resume keywords
ServiceNow DevelopmentConfiguration ComplianceJavaScriptServiceNow IntegrationsITIL Certification
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Design, develop, and implement ServiceNow solutions including custom applications, workflows, forms, UI policies, business rules, and integrations
- Design and configure ServiceNow SecOps capabilities, including configuration compliance, policies, controls, test criteria, exception workflows, automated playbooks, orchestration workflows, and remediation processes
- Implement automated configuration assessment and evidence-collection workflows by integrating ServiceNow with CMDB data, vulnerability scanners, endpoint and cloud security tools, and authoritative sources
- Develop dashboards, reports, and performance analytics for compliance posture, control failures, exceptions, remediation aging, and risk trends
- Serve as the Configuration Compliance and Security Operations subject matter expert throughout engagements
- Advise customers and delivery teams on solution architecture, platform capabilities, implementation decisions, and product best practices
- Provide guidance on Threat Intelligence, Major Security Incident Management, SIEMs, vulnerability scanners, and EDR platforms as related to ServiceNow implementations
- Translate security policies, configuration baselines, and control frameworks into scalable ServiceNow designs
- Lead customer working sessions, design reviews, demonstrations, and knowledge-transfer activities
- Document configuration decisions and operating procedures; coach administrators and analysts
- Collaborate with stakeholders and Business Analysts to translate business needs into technical specifications
- Lead technical workshops covering design, architecture, and configuration approaches
- Support end-to-end project delivery, including sprint planning, testing, deployment, troubleshooting, root cause analysis, and system optimization
- Develop and support integrations with enterprise systems using REST, SOAP, APIs, and IntegrationHub
- Provide technical leadership, guide junior developers or project teams, participate in code reviews, maintain version control, ensure security/privacy compliance, and contribute to technical documentation
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Information Systems, or related field
- 3–5+ years of ServiceNow development in the SecOps, Vulnerability Response, or Security Incident Response space
- Hands-on experience with ServiceNow Configuration Compliance
- Proven experience delivering at least one full-cycle ServiceNow implementation
- Strong knowledge of JavaScript, Glide API, HTML/CSS, and ServiceNow platform architecture
- Knowledge of Security Operations and the USEM architecture
- Experience correlating scan results and CMDB CIs
- Experience with Flow Designer, IntegrationHub, and Service Portal development
- Hands-on experience with ServiceNow integrations and API-based data exchange
- Familiarity with Agile delivery (Scrum or SAFe)
- Strong understanding of ITIL and enterprise service management practices
- Excellent problem-solving and debugging skills
- Strong communication and client-facing presentation abilities
- Certified Implementation Specialist – Vulnerability Response
- Certified Implementation Specialist – Data Foundations
- ServiceNow Certified System Administrator
- Experience integrating SCA tools with ServiceNow (Tenable SC preferred)
- Understanding of and implementation experience with security and GRC tools, such as ServiceNow SecOps/IRM, Tenable, CrowdStrike, CheckMarx, Rapid7, Qualys, and Splunk
- Strong understanding of security configurations and control frameworks
- ITIL v3 or v4 Certification
- Unified Security Exposure Management (USEM) Bootcamp
- ServiceNow Certified Application Developer (CAD) preferred
- Additional ServiceNow certifications in Security Incident Response, IRM, or ITSM
- Active DoW Clearance (Secret or Above) preferred
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Flexible Spending Accounts
- Short Term Disability
- Long Term Disability
- Life Insurance
- AD&D insurance
- Option to purchase additional Life Insurance and AD&D
- Paid Time Off
- Personal Leave
- Holidays
- 401(k) plan with company match
- Work/life balance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNow Solutions DesignCustom Applications DevelopmentWorkflows ImplementationAPI-Based Data ExchangePerformance Analytics DevelopmentSecurity Operations KnowledgeFlow DesignerIntegrationHubHTML/CSSGlide API
Soft Skills
Problem-SolvingCommunicationClient-Facing PresentationCollaborationCoaching
Tools & Technologies
ServiceNowVulnerability ScannersEndpoint Security ToolsCloud Security ToolsSIEMsEDR PlatformsTenableCrowdStrikeCheckMarxSplunk
Certifications & Qualifications
Certified Implementation Specialist – Vulnerability ResponseCertified Implementation Specialist – Data FoundationsServiceNow Certified System AdministratorITIL v3 or v4 CertificationServiceNow Certified Application Developer (CAD)
Industry Keywords
Security Incident ResponseUnified Security Exposure Management (USEM)Configuration BaselinesControl FrameworksAgile DeliveryScrumSAFeConfiguration AssessmentRemediation ProcessesTechnical Documentation