ServiceNow

• Participate in theoretical and practical ServiceNow training
• Participate in 15 hours of content delivered by digital transformation experts in Brazil
• Attend classes Monday through Friday, from 7:00 p.m. to 10:00 p.m., from October 26 to November 6
• Ask questions and expand your knowledge with the instructors
• Submit the final challenge to receive a certificate
• Maintain a minimum attendance rate of 70% to receive a certificate
• Outstanding training participants may take part in the selection process for future Aoopers

Bootcamp – ServiceNow #14

• Implement, enhance, and maintain ServiceNow TPRM and BCM solutions
• Gather requirements and translate the needs of Risk, Compliance, Security, Business Continuity, Audit, and Procurement teams into platform-based solutions
• Design and optimize third-party management, risk assessment, due diligence, remediation planning, and vendor monitoring workflows
• Structure BIA, business continuity, contingency, recovery, and crisis management processes
• Configure workflows, automations, approvals, notifications, and reports
• Support governance, compliance, and the continuous improvement of risk and business continuity processes

ServiceNow Developer – TPRM, BCM

• Configure, enhance, and support Event Management, monitoring, and incident management processes in ServiceNow
• Integrate observability and monitoring tools with ServiceNow, CMDB, and New Relic
• Implement event correlation, deduplication, prioritization, and enrichment rules
• Automate the incident lifecycle based on alerts and events
• Reduce false positives, redundant alerts, and operational noise
• Develop dashboards, reports, and operational metrics, including MTTA and MTTR
• Support the continuous improvement of observability, event management, and incident management processes
• Ensure the quality of integrations, CMDB data, and automation workflows
• Partner with infrastructure, operations, SRE, development, and support teams

ServiceNow Developer – ITOM Focus

• Develop and customize the ServiceNow Portal and Employee Center
• Create and enhance widgets, pages, components, forms, and digital journeys
• Work with UI Builder, Service Portal, and UX/UI practices on the platform
• Develop automations, workflows, and flows using Flow Designer
• Configure and develop Business Rules, Client Scripts, Script Includes, and API integrations
• Work with Service Catalog, forms, and process automations
• Implement integrations with external systems via REST and SOAP APIs
• Ensure best practices in development, security, governance, and performance
• Implement, customize, support, and enhance solutions focused on managing risks related to third parties, suppliers, and strategic partners

ServiceNow Developer – Employee Center and UX

• Configure and customize ServiceNow HRSD solutions
• Develop HR journeys and processes, including onboarding, employee transfers, offboarding, and employee support
• Work with Employee Center, Service Catalog, HR Case Management, HR Services, Knowledge Management, and Lifecycle Events
• Develop workflows, approvals, notifications, and automations
• Integrate ServiceNow with enterprise systems, especially SAP, using APIs, REST, SOAP, HTTP, JSON, and MID Server
• Support solution design and requirements gathering
• Provide technical support to teams

ServiceNow HRSD Developer

• Work in partnership with the development team, ensuring high-quality deliverables aligned with client expectations
• Contribute to effective problem-solving with a systemic perspective and a focus on business impact
• Work on a project in the financial services sector
• Mandatory presence at the Campinas offices for residents of the Campinas Metropolitan Region, in accordance with the current attendance policy

Mid-Level Developer, Java, ServiceNow

• Lead the design and implementation of complex ServiceNow solutions
• Apply best practices, technical standards, and platform architecture principles
• Work with clients to assess the current state and define the future state
• Translate business needs into scalable technical solutions
• Provide technical leadership for large-scale implementations, integrations, and enterprise transformation programs
• Identify technical and delivery risks and propose mitigation plans
• Support technical governance and ensure solution quality throughout the project lifecycle
• Collaborate closely with architects, consultants, delivery teams, partners, and stakeholders
• Guide, develop, and mentor consultants and technical professionals
• Promote knowledge sharing and continuous improvement
• Leverage AI, automation, and AI-powered tools to drive efficiency gains, support decision-making, and improve service delivery

Principal Technical Consultant – ServiceNow

• Define solution architectures aligned with business needs and the regulatory requirements of the financial sector
• Lead requirements-gathering and functional-design workshops with business and technology stakeholders
• Design and implement solutions for Case Management, Workflows, Compliance, and Risk Management
• Integrate the ServiceNow platform with legacy banking systems and enterprise applications
• Ensure compliance with platform architecture, governance, and security best practices
• Support development teams throughout implementation, testing, and deployment
• Work in complex environments with multiple integrations and stringent regulatory requirements
• Lead architecture, solution design, implementation, and integration initiatives using the ServiceNow FSO platform

Senior ServiceNow FSO Architect

• Support the development and enhancement of solutions on the ServiceNow platform
• Develop and maintain automations using Flow Designer, IntegrationHub, and App Engine
• Support the creation and maintenance of integrations with REST and SOAP APIs and external systems
• Develop and make adjustments to Business Rules
• Support the creation and maintenance of UI Actions
• Support interface development using UI Builder
• Contribute to analyses and adjustments in Platform Analytics
• Participate in identifying and resolving issues in accordance with development best practices
• Collaborate with the team, contributing to the quality and evolution of solutions

Junior ServiceNow Developer – App Engine

• Develop and customize the ServiceNow platform
• Integrate the ServiceNow platform with other tools and systems
• Develop Java applications
• Maintain and support the platform, ensuring proper operation and resolving any issues
• Implement automation and workflows on the platform
• Follow development best practices

ServiceNow jobs in Brazil