Solutions Engineer

• Serve as a Wealth subject-matter expert in wealth management implementation and upgrade projects
• Analyze and evaluate requirements while providing product expertise and guidance throughout projects
• Ensure solutions meet client business needs and clients are prepared to operate solutions after go-live
• Assist Professional Services team members and develop and share best practices
• Analyze client requirements for sales opportunities
• Contribute to sales presentations and proof-of-concept projects demonstrating CRIMS capabilities
• Educate clients on CRIMS functionality
• Advise on best practices for implementing and operating Charles River solutions and services
• Identify potential enhancements to Charles River solutions and services
• Document and communicate product improvements
• Communicate defects to Technical Support and Product Management
• Support defect resolution by describing defects and validating fixes
• Identify documentation errors and suggest corrections and improvements
• Build effective client relationships, manage difficult situations, influence decision-makers, mentor less-experienced colleagues, and contribute to the Best Practices library

Senior Consultant, Wealth Investment Management Software Implementation – AVP

• Provide technical enablement and architectural guidance to channel partners and Arrow sales teams
• Develop integrated networking solutions centered on Juniper Networks and Aruba technologies
• Support demand generation through workshops, assessments, technical events, webinars, demonstrations, and proof-of-concept engagements
• Qualify networking opportunities by assessing business objectives, technical requirements, competition, budget, and decision-making processes
• Lead technical sales engagements involving discovery, architecture design, demonstrations, solution validation, and technical strategy
• Design and recommend enterprise networking solutions spanning wired access, wireless, routing, switching, SD-WAN, automation, cloud-managed networking, security, and AI-driven operations
• Provide technical leadership on Juniper Networks solutions, including Mist AI, campus and branch networking, data center networking, and SD-WAN
• Support Aruba networking opportunities involving Aruba Central, campus switching, wireless, edge networking, and network management
• Deliver technical presentations and workshops to partner sales teams, engineers, architects, and end customers
• Provide competitive positioning and market differentiation guidance
• Advise channel partners and internal Arrow teams on aligning technical solutions with business outcomes
• Collaborate with supplier teams, Arrow sales organizations, partner account managers, and engineering resources
• Maintain awareness of emerging networking technologies, market trends, supplier roadmaps, and industry best practices

Technical Solutions Architect

• Serve as the primary Solutions Engineer for Sophos’ global MSSP program and strategic partner opportunities
• Lead technical discovery, solution design, architecture workshops, demonstrations, and proofs of value with MSSP partners
• Help partners design and scale managed security services using Sophos Fusion and the broader Sophos cybersecurity portfolio
• Advise partners on service architecture, integrations, automation, operational readiness, and repeatable service delivery
• Act as a global subject matter expert for Sophos AI security solutions, including AI Defense and future AI offerings
• Lead demonstrations, workshops, and proofs of value evaluating AI security risks and solutions
• Build hands-on AI security demos, lab environments, attack simulations, and repeatable technical evaluation methods
• Share field and market insights with Product, Engineering, Product Marketing, and go-to-market teams
• Create reusable technical assets, enablement materials, service blueprints, and field-ready best practices
• Mentor Sales Engineers, partner engineers, and other technical stakeholders
• Represent Sophos in customer briefings, partner events, webinars, technical communities, and industry forums
• Build trusted-advisor relationships with partners, customers, security leaders, and technical decision-makers

Global Solutions Engineer

• Design enterprise solution and data architecture on the Azure/Microsoft stack to support complex technology programs
• Architect scalable cloud, integration, and data solutions using APIs, Kafka/event-driven architecture, and modern data pipelines
• Design and oversee data pipelines and ETL processes using tools such as Azure Data Factory and Microsoft Fabric
• Define integration patterns and API strategies across enterprise applications and services
• Design SQL/NoSQL data models and storage solutions to support application and analytics needs
• Ensure architecture decisions align with enterprise security, governance, and architecture standards
• Partner with delivery leads, business analysts, and engineering teams to translate requirements into technical designs
• Review and guide technical implementation to ensure solutions are built according to architectural design
• Identify architectural risks and trade-offs, and provide recommendations to stakeholders and leadership
• Stay current on Azure platform capabilities and recommend improvements to architecture and tooling

Solutions Architect

• Lead end-to-end proposal development for library system procurements, including ILS/LSP, discovery, digital resource management, and analytics
• Build and refine AI agents to improve efficiency and expand the proposal pipeline
• Develop proposal strategies aligned with functionality, interoperability, accessibility, and total cost of ownership criteria
• Manage timelines, schedules, deliverables, and cross-functional proposal teams
• Review proposals for technical accuracy, completeness, defensibility, gaps, risks, and over-commitments
• Handle prospect follow-up questions and clarification requests after proposal submission
• Support technical questionnaires, security reviews, and requirements clarification
• Maintain and enhance the Loopio knowledge base, including reusable library-technology content, case studies, methodologies, and templates
• Participate in content review cycles and follow knowledge-base governance standards
• Deliver product demonstrations for APAC customers and prospects
• Present occasional product webinars and additional demos, including scripted RFP demos and oral presentations
• Prepare and maintain demo environments, scripts, and datasets
• Write persuasive content covering library workflows, discovery, interoperability, cloud architecture, hosting, security, and data privacy
• Translate technical platform capabilities into outcomes for librarians, faculty, and patrons
• Develop strategic messaging, executive summaries, and value narratives for academic, public, consortia, and K–12 segments
• Partner with Sales, Pre-Sales, Product, Engineering, Implementation, Support, Marketing, and other teams
• Ensure compliance with procurement requirements, mandatory forms, technical matrices, pricing structures, terminology, metadata standards, and accessibility requirements
• Edit and proofread proposal materials
• Integrate competitive intelligence on library platforms and support win/loss reviews
• Customize proposals, track proposal success metrics, and continuously improve proposal processes

Proposal and Solutions Consultant

• Lead systems integration activities during design, procurement, installation, and commissioning phases
• Lead and facilitate working groups and interface workshops
• Develop interface requirements documentation
• Interact with Requirements Management and Validation & Verification (V&V) disciplines
• Coordinate interaction with customers and stakeholders, design management and technical disciplines, construction management and delivery teams, operations and maintenance teams, and system safety and security disciplines
• Support construction and installation activities in the field
• Support testing and commissioning activities
• Express interest in future opportunities within AtkinsRéalis

Systems Integration Engineer

• Maintain and support a proportion of the Consumer Centric portfolio of applications across the Americas Region
• Collaborate with business stakeholders to identify improvements for existing solutions
• Find and reuse existing JTI solutions with required Consumer Centric capabilities
• Act as program manager for rolling out systems to multiple markets in the region
• Collaborate with other regions to gain knowledge and accelerate solution delivery
• Explore capabilities with regional teams to maximize technology synergies and reuse
• Use Microsoft Power Platform and Copilot Studio to deliver simple, short-term capabilities
• Maintain knowledge of tools, functionalities, and API integrations
• Optimize data transfer processes across key JTI systems and enhance user experience
• Provide business users with support and training/development in business systems, software, and hardware
• Ensure applications and solutions are stable, reliable, and compliant with local legislation
• Manage application portfolio operations, including incident management, maintenance, enhancements, change requests, problems, demands, and project execution
• Accelerate adoption of AI-driven capabilities and digital solutions across the region
• Drive development and adoption of consumer data ecosystems, including registration, retention, listening, and consumer insight programs
• Manage budgets for applications and services, controlling costs and improving regional budget efficiency
• Work with market teams to identify trends, business-model opportunities, and operational efficiencies

Business Solutions Manager

• Partner with Mid Market Account Executives to shape deal strategy, drive discovery conversations, and deliver high-impact demonstrations
• Create customized product demonstrations for technical, operational, and business audiences
• Translate customer challenges into actionable solutions with measurable business outcomes
• Develop knowledge of the competitive landscape and support displacement and growth opportunities
• Build product authority and shape conversations around future innovations
• Collaborate on RFIs and RFPs to position Motive as the partner of choice
• Connect Sales with Product, Engineering, Customer Success, and Marketing teams
• Ensure customer insights drive continuous improvement and innovation
• Report directly to Solutions Engineering leadership
• Support Motive’s Mid Market customers and prospects as a trusted technical and business advisor

Solutions Engineer – Mid Market

• Work alongside the Solutions Lead on key accounts and the largest deals
• Get agencies onto the company's technology
• Run integrations with agency and customer systems
• Stay close to customers throughout the life of each account
• Provide technical onboarding, training and deployment support until partners are live
• Coordinate day-to-day technical needs for the largest customers
• Support deals that grow key accounts
• Create guides, checklists and answers to accelerate future rollouts
• Relay detailed customer needs and field feedback to product and engineering
• Help ensure accounts are live, integrated and stable
• Improve and document the process for taking new agencies from signed to live

Junior Solutions Engineer

• Translate requirements into working solutions in partnership with stakeholders
• Implement integrations and AI-enabled workflows for assigned work
• Use state-of-the-art AI agentic tools and coding workflows as a regular part of delivery
• Help stakeholders adopt practical AI capabilities with frontier models, agents, and AI-enabled workflows
• Validate deliverables with users and incorporate feedback
• Produce clear operational handoffs so solutions remain usable over time
• Collaborate with Technology leadership and cross-functional teammates
• Exercise judgment on scope, quality, and communication in a fast-moving agency environment
• Own outcomes end to end and deliver solutions stakeholders actually use