Solutions Engineer

• Partner with Customer Success Managers as the technical lead for a portfolio of EMEA accounts
• Own customers' technical success from onboarding onward
• Lead customer onboarding and ensure customers are set up properly and realize value quickly
• Design and manage migration strategies from platforms such as Segment, mParticle, GA4, or in-house pipelines
• Develop and guide customers through implementation plans
• Serve as the primary contact for technical questions across SDKs, event streaming, warehouses, reverse ETL, and identity resolution
• Run product training sessions tailored to each customer's team and use case
• Identify gaps in platform usage and demonstrate relevant features that solve customer problems and add value
• Advise customers on customer data strategy and architecture design
• Gather customer feedback and share it with Product and Engineering teams to influence the roadmap
• Develop subject matter expertise on the customer data landscape and RudderStack's role in it
• Run occasional onsite customer sessions for relationship building, onboarding, and workshops
• Act as an escalation point for technical incidents and work with Engineering and Support to resolve critical customer issues

Senior Solutions Architect – Post-Sales

• Support systems engineering activities across major engineering programmes.
• Capture, manage and maintain system requirements and ensure full traceability.
• Develop system architectures, functional breakdown structures and interface definitions.
• Coordinate information across multidisciplinary teams including magnet design, cryogenics, electrical systems, instrumentation and plant integration.
• Work with programme and technical leads to support informed engineering decisions.
• Support technical reviews and readiness reviews.
• Identify, manage and track technical risks.
• Develop verification and validation strategies for complex systems.
• Define and maintain critical interfaces between teams, suppliers and external partners.
• Support continuous improvement of systems engineering processes, tools and methodologies.

Systems Integration Engineer

• Own and be accountable for all pre-sale technical activities
• Engage prospective and existing customers through technical storytelling and product demonstrations
• Create and execute tailored proof-of-concept plans highlighting Harmonic’s data protection for the GenAI era
• Support the EMEA/DACH sales team in closing new business opportunities
• Support existing customers throughout the lifetime of their contracts
• Bridge customer requirements with product and engineering teams
• Collaborate with product and marketing to turn technical insights into content and messaging
• Monitor the competitive landscape and help shape Harmonic’s market story
• Guide customers through their AI adoption journey and help them use Harmonic’s solution effectively

Solutions Architect

• Collaborate with business and technical leaders to build relationships and align Cisco products and services with Public Sector customer needs
• Serve as the technical leader for the region
• Translate Cisco solutions into actionable strategic plans aligned with customer priorities
• Craft multi-architecture solutions across Networking, Observability, Security, Collaboration, Compute and AI
• Work on long-term, complex and strategic customer initiatives
• Influence technical and business stakeholders
• Understand customer needs and position Cisco's products and services portfolio
• Conduct technical presentations and showcase Cisco solutions and services
• Set up demonstrations explaining features and benefits
• Support customers and partners with Bills of Materials and RFP/RFI responses
• Continuously develop technical and consultative skills and stay current with industry trends, portfolio acquisitions and solutions

• Act as a trusted technical advisor to prospects, customers, and partners throughout the sales cycle
• Partner with the Territory Manager to develop account strategies, progress opportunities, and remove technical barriers to purchase
• Lead technical discovery of customer infrastructure, workloads, operating model, commercial priorities, and decision criteria
• Design and present solution architectures based on Virtuozzo’s cloud infrastructure platform
• Translate customer requirements into technical solutions and explain their operational and commercial value
• Deliver product demonstrations, technical presentations, workshops, trials, and proof-of-concept engagements
• Engage stakeholders ranging from infrastructure engineers and architects to CTOs and business leaders
• Respond to RFIs, RFPs, and RFQs
• Address technical questions concerning architecture, deployment, integration, performance, security, scalability, and migration
• Collaborate with Product Management, Engineering, Support, and Professional Services to validate solutions and communicate customer requirements
• Provide customer and market feedback for product positioning and roadmap discussions
• Support handover of successful opportunities to implementation, onboarding, and customer support teams
• Contribute to technical sales documentation, reference architectures, competitive materials, and internal enablement resources
• Maintain current knowledge of Virtuozzo products, competitive landscape, and cloud infrastructure technologies

Solutions Architect – Cloud Infrastructure

• Support the timely delivery of accounting and consultancy services for clients
• Work independently and take ownership of specific client projects
• Operate as a trusted extension of clients’ finance teams
• Analyse client data and make informed recommendations
• Discuss clients’ current trading position, future outlook, and legislative changes
• Manage own tasks proactively
• Collaborate with senior managers, Directors, Partners, and other colleagues
• Identify opportunities to enhance service delivery and provide additional client services

Strategic Resourcing Solutions Consultant

• Support the timely delivery of accounting and consultancy services for clients
• Work independently and take ownership of specific client projects
• Operate as a trusted extension of clients’ finance teams
• Analyse client data and make informed recommendations
• Discuss clients’ current trading position, future outlook, and legislative changes
• Manage own tasks proactively
• Collaborate with senior managers, Directors, Partners, and other colleagues
• Identify opportunities to enhance delivery and provide additional client services

Solutions Consultant

• Support the timely delivery of accounting and consultancy services for clients
• Work independently and take ownership of specific client projects
• Operate as a trusted extension of clients’ finance teams
• Analyse client data and make informed recommendations
• Discuss clients’ current trading position, future outlook, and legislative changes
• Manage own tasks proactively
• Collaborate with senior managers, Directors, Partners, and colleagues
• Identify opportunities to enhance service delivery and provide additional client services

• Work closely with clients as a Consultant within Strategic Resource Solutions (SRS), part of the Business Services Outsourcing team
• Support clients in the timely delivery of accounting and consultancy services
• Independently deliver and remain accountable for certain client projects as part of the client’s finance team
• Analyse client data and make recommendations
• Advise clients credibly on current trading position, future outlook, and legislative changes
• Communicate with senior managers, Directors, and Partners to serve clients effectively
• Identify opportunities to enhance delivery and provide additional client services

• Work closely with clients and support the timely delivery of accounting and consultancy services
• Independently deliver and remain accountable for certain client projects as if a permanent member of the client’s finance team
• Apply accounting capabilities and rounded business knowledge to client engagements
• Analyse client data and make recommendations
• Discuss clients’ current trading position, future outlook, and legislative changes credibly
• Manage own tasks and collaborate with senior managers, Directors, Partners, and other colleagues
• Identify opportunities to enhance service delivery and provide additional client services