Technical Account Manager

• Own the overall Check Point reseller relationship, including partner-program requirements, business planning, governance, and performance reporting
• Build and execute joint annual and quarterly business plans focused on Illumio pipeline creation, bookings, margin growth, renewals, and strategic solution areas
• Develop relationships with Check Point leadership, account teams, specialists, channel and distribution teams, and internal stakeholders
• Educate Check Point sellers on Illumio offerings, identify target accounts, support account mapping, and coordinate joint customer opportunities
• Establish sales cadence through pipeline reviews, opportunity strategy sessions, partner updates, and executive business reviews
• Identify, recruit, and enable Check Point sales and technical champions
• Plan and execute demand-generation activities, campaigns, events, webinars, and customer outreach with marketing
• Track partnership performance, including pipeline, revenue, win rates, attach rates, renewal opportunities, certifications, marketing activity, and seller participation
• Coordinate with sales operations and distribution partners to remove quoting, ordering, licensing, renewal, and deal-registration barriers
• Maximize Illumio and Check Point incentives, deal-registration benefits, MDF, and partner-program resources
• Surface market feedback, customer needs, competitive intelligence, and growth opportunities
• Deliver revenue, gross-margin, renewal, pipeline, seller-engagement, enablement, certification, adoption, partner-satisfaction, and executive-alignment outcomes

Partner Account Manager – Technology Alliances

• Support Ansys software sales and expansion activities from lead generation through opportunity close within assigned accounts and geographic territory
• Maximize sales profitability, revenue growth, and renewal success
• Support established existing customers and develop new account sites
• Sell products and services directly to end-user customers, primarily through face-to-face engagements
• Collaborate with internal teammates and the Ansys Partner team
• Perform sales activities for new and renewal business to achieve or exceed revenue objectives
• Establish and maintain business relationships with current and prospective customers
• Secure license renewals and generate new software business for PADT
• Develop account plans highlighting growth opportunities and follow-up tactics
• Contact customers and prospects by phone and through face-to-face on-site visits while traveling throughout the assigned territory
• Identify customer problems and key business initiatives and create ROI-based proposals and quotes
• Research and compile prospective customer lists through leads, internet searches, periodicals, directories, industry ads, trade shows, and other sources
• Maintain knowledge of PADT products and services to facilitate opportunity generation
• Coordinate sales efforts with Sales Management, Accounting, Engineering Services, and Marketing
• Support trade shows and conventions and schedule training and seminars
• Update PADT SFDC and Ansys SFDC sales records
• Accurately forecast new-business and renewal revenues and prepare territory and account sales reports

Account Manager, Software Sales

• Manage the rapidly growing enterprise customer base across all industries
• Help the largest customers drive procurement success on the Zip platform
• Define customer business outcomes and partner with customers to deliver those outcomes continuously
• Act as a trusted procurement advisor and educate and enable customers on Zip’s platform and procurement best practices
• Identify champions and build relationships with stakeholders across Procurement, Finance, Legal, IT/Security, and Privacy/Compliance
• Maintain high customer engagement and satisfaction, focusing on adoption and loyalty
• Manage customer health and hedge account risks using data-driven adoption metrics
• Partner with product and engineering to translate business needs into customer solutions while managing expectations
• Train and empower customers to become product specialists and increasingly self-sufficient
• Partner with the renewals team to achieve target GRR
• Continuously improve Customer Success assets and processes

Senior Customer Success Manager – Technical Account Management

• Support and grow Hypersteel® Cold Form Buildings
• Function as a liaison between sales and customers for design support, software troubleshooting, and engineering-related order changes
• Support the sales function during the sales process
• Navigate software for product updates and enhancements
• Develop relationships with builders, dealers, distributors, architects, developers, general contractors, and other key industry partners
• Support direct retail, distribution, dealer networks, and turnkey building providers
• Support multiple product lines and routes to market in a brand-agnostic environment
• Train customers on technology platforms, product and process details throughout the sales and building process
• Oversee video training and product manuals to address onsite challenges and issues
• Help customers understand metal building systems, product applications, and installation processes
• Identify and develop new business opportunities across customer segments and markets
• Collaborate with customer service, operations, engineering, and sales leadership
• Assist customers with systems, processes, project coordination, and product selection
• Support business development initiatives expanding adoption of light gauge steel building solutions
• Provide customer service and resolve issues while managing customer expectations
• Visit job sites for key first-time customers and installers to validate inventory management, structural compliance, and installation procedures
• Occasionally deploy to customer locations or tradeshows for onsite support

Technical Sales Representative

• Work with NVIDIA enterprise customers to resolve sophisticated technical issues and customer concerns through research and reproduction
• Support customers installing products focused on next-generation AI and HPC server technologies
• Own and resolve customer issues during installation, operation, maintenance, or product application
• Work with GPUs, AI accelerators, high-speed interconnects, ML frameworks, Spark, Kubernetes, and Ceph
• Analyze, communicate, and solve problems to improve customer experiences
• Develop, redefine, and document standard methodologies for internal support and R&D teams
• Interact regularly with engineering, marketing, and support teams
• Serve as a main point of contact for customers and maintain high customer satisfaction

HPC Technical Account Manager

• Serve as an Anomali Platform power user and help customers achieve success with the technology
• Own and drive each customer's adoption lifecycle from onboarding through full production maturity
• Plan and lead QBRs/EBRs with analyst-, director-, and CISO-level stakeholders
• Translate technical usage into business value and security outcomes
• Identify expansion and renewal risk signals from usage data and stakeholder relationships, surfacing them to CSM/AE partners
• Address customer technical requests and proactively identify and resolve issues
• Provide technical advice, guidance, and know-how to ensure successful usage and adoption
• Manage customer expectations and hold customers accountable
• Act as the customer's advocate and internal champion
• Promote customer advocacy
• Track key account metrics and communicate progress to internal and external stakeholders
• Engage with Onboarding Engineers for smooth transitions
• Engage with Technical Support to ensure speedy issue resolution
• Engage with Engineering to resolve customer-reported issues
• Partner with Sales to ensure an exceptional customer experience
• Engage with Product Management to promote customer feature requests
• Monitor customer usage, create custom dashboards, make best-practice recommendations, prove ROI and value, and build reference accounts
• Provide feedback and insight to internal technical teams regarding emerging needs, continuous improvement, and opportunities

Senior Technical Account Manager – SIEM/Security Analytics

• Serve as an Anomali Platform power user and help customers achieve success with the technology
• Own and drive the customer adoption lifecycle from onboarding through full production maturity
• Plan and lead QBRs/EBRs with analyst, director, and CISO-level stakeholders
• Translate technical usage into business value and security outcomes
• Identify expansion and renewal risk signals from usage data and stakeholder relationships
• Address customer technical requests and proactively identify and resolve issues
• Provide advice, guidance, and technical know-how to ensure successful usage and adoption
• Manage customer expectations while holding customers accountable
• Act as the customer’s advocate and internal champion
• Promote customer advocacy
• Track key account metrics and communicate progress to internal and external stakeholders
• Engage with Onboarding Engineers to ensure smooth transitions
• Work with Technical Support and Engineering to resolve customer issues
• Partner with Sales to ensure an exceptional customer experience
• Engage with Product Management to promote customer feature requests
• Monitor usage, create custom dashboards, make best-practice recommendations, prove ROI and value, and build reference accounts
• Provide feedback and insight to internal technical teams on emerging needs, continuous improvement, and opportunities

• Serve as an Anomali Platform power user and help customers achieve success with the technology
• Own and drive the customer adoption lifecycle from onboarding through full production maturity
• Plan and lead QBRs/EBRs with analyst-, director-, and CISO-level stakeholders
• Translate technical usage into business value and security outcomes
• Identify expansion and renewal risk signals from usage data and stakeholder relationships
• Surface risk signals to CSM and AE partners
• Address customer technical requests and proactively identify and resolve issues
• Provide technical advice, guidance, and know-how to ensure successful usage and adoption
• Manage customer expectations while holding customers accountable
• Act as the customer advocate and internal champion
• Promote customer advocacy
• Track key account metrics and communicate progress to internal and external stakeholders
• Engage with Onboarding Engineers to ensure smooth transitions
• Engage with Technical Support to ensure speedy resolution of customer issues
• Engage with Engineering to resolve customer-reported issues
• Partner with Sales to ensure an exceptional customer experience
• Engage with Product Management to promote customer feature requests
• Monitor product usage, create custom dashboards, make best-practice recommendations, prove ROI and value, and build reference accounts
• Provide feedback and insight to internal technical teams regarding emerging needs, continuous improvement, and new opportunities

• Serve as an Anomali Platform power user and help customers achieve success with the technology
• Own and drive the customer adoption lifecycle from onboarding through full production maturity
• Plan and lead QBRs/EBRs with analyst-, director-, and CISO-level stakeholders
• Translate technical usage into business value and security outcomes
• Identify expansion and renewal risk signals from usage data and stakeholder relationships, surfacing them to CSM/AE partners
• Address customer technical requests and proactively identify and resolve issues
• Provide advice, guidance, and technical know-how to support usage and adoption
• Manage customer expectations while holding customers accountable
• Act as the customer advocate and internal champion
• Promote customer advocacy
• Track key account metrics and communicate progress to internal and external stakeholders
• Engage with Onboarding Engineers to ensure smooth transitions
• Engage with Technical Support to ensure speedy issue resolution
• Engage with Engineering to resolve customer-reported issues
• Partner with Sales to ensure an exceptional customer experience
• Engage with Product Management to promote customer feature requests
• Monitor usage, create custom dashboards, recommend best practices, prove ROI and value, and build reference accounts
• Provide feedback and insight to internal technical teams regarding emerging needs, continuous improvement, and opportunities

• Serve as an Anomali Platform power user and help customers achieve success with the technology
• Own and drive the customer adoption lifecycle from onboarding through full production maturity
• Plan and lead QBRs/EBRs with analyst, director, and CISO-level stakeholders
• Translate technical usage into business value and security outcomes
• Identify expansion and renewal risk signals from usage data and stakeholder relationships, surfacing them to CSM/AE partners
• Address customer technical requests and proactively identify and resolve issues
• Provide advice, guidance, and technical know-how to ensure successful usage and adoption
• Manage customer expectations while holding customers accountable
• Act as the customer advocate and internal champion
• Promote customer advocacy
• Track key account metrics and communicate progress to internal and external stakeholders
• Engage with Onboarding Engineers to ensure a smooth transition
• Engage with Technical Support to ensure speedy resolution of customer issues
• Engage with Engineering to resolve customer-reported issues
• Partner with Sales to ensure an exceptional customer experience
• Engage with Product Management to promote customer feature requests
• Monitor usage, create custom dashboards, make best-practice recommendations, prove ROI and value, and build reference accounts
• Provide feedback and insight to internal technical teams regarding emerging needs, continuous improvement, and opportunities