ANDRITZ

General

• Prepare technical documentation and commission hydroelectric turbine-generator units
• Review designs and prepare installation manuals
• Plan tooling requirements
• Perform instrument verification
• Commission auxiliary systems, turbines, and generators
• Support the project execution team on installation and commissioning matters
• Provide technical governance and maintain customer relations on technical matters
• Enhance Field Services technical excellence through technical support, training, mentoring, calculations, and best practices
• Ensure timely delivery of Field Service documentation
• Review designs and propose changes to improve safety, quality, installation time, and cost
• Participate in technical training of site teams
• Document technical expertise and best practices
• Ensure safe execution of work
• Perform instrument functionality verification at project sites
• Start up auxiliary systems
• Complete quality records as work progresses
• Plan and support pre-commissioning with field instrumentation technicians
• Support site teams with technical issues and challenges
• Collaborate to resolve complex problems

Commissioning Specialist

Account Manager

• Provide sales coverage for the South Central USA region, including Arkansas, Oklahoma, Kansas, and Missouri
• Sell products for the Paper Service Divisions
• Serve as the primary point of contact to build new and long-term customer relationships
• Improve account growth through understanding clients’ objectives and goals
• Drive client retention and satisfaction throughout the territory
• Liaise between clients and internal teams
• Maintain organized and detailed territory records in the company CRM system
• Represent all assigned product lines on each mill visit
• Manage territory forecasts, budgets, and cost controls
• Develop, follow, and help implement account-success processes and workflows
• Perform other duties and responsibilities as required

Service Account Manager

• Cultivate strong client relationships and ensure high-quality service delivery
• Drive customer satisfaction and client loyalty across Louisiana, Mississippi, and Texas
• Proactively manage accounts and identify growth opportunities
• Resolve customer issues efficiently
• Sell products for the Paper Service Division
• Serve as the primary contact for new and long-term customer relationships
• Improve account growth by understanding client objectives and goals
• Drive client retention and satisfaction throughout the territory
• Liaise between clients and internal teams
• Maintain organized and detailed territory records in the company CRM system
• Represent assigned product lines during mill visits
• Manage territory forecasts, budgets, and cost controls
• Develop, follow, and help implement account-success processes and workflows
• Travel throughout the Southwest USA region and visit mills and manufacturing facilities

Technician

• Set up and calibrate non-destructive testing equipment
• Perform inspections to detect discontinuities, defects, flaws, or anomalies using NDT methods
• Follow inspection procedures and safety regulations when examining components
• Perform testing according to procedures or standards and evaluate results
• Collect, organize, and electronically report inspection results
• Communicate and interface with customers and management
• Perform specialized inspections
• Maintain rolls/components requiring inspection within shop inventory
• May instruct and supervise others

NDT Technician

• Sell products for the Pulp Service Business across Wood Yard, Cooking, Lime Kiln, Recausticizing, Evaporators, Power and Recovery Boiler Areas, and Automation
• Visit customers in Washington, Oregon, Idaho, and Wyoming regularly
• Identify existing sales opportunities and generate new opportunities during customer visits
• Follow up on quotes by gathering intelligence on technical preferences, competition, pricing, and decision timing
• Enter and manage opportunity information in the web-based CRM tool
• Maintain active communications with product group personnel regarding opportunities
• Participate in and support final negotiations to obtain orders
• Develop and maintain contacts in Engineering, Maintenance, and Operations
• Maintain customer satisfaction by identifying and resolving issues
• Coordinate, schedule, and participate in project presentations and general technology updates
• Participate in Digester Seminars, BLRBAC, and other industry conferences
• Manage territory sales forecasts, budgets, and cost controls
• Develop strategic plans to increase sales in territory accounts
• Document and communicate mill visits through the Customer Interaction Center

Sales Engineer

• Lead the regional papermachine clothing sales team and drive growth
• Support customers in the assigned area, maintain current business, and meet customer needs
• Participate in weekly, quarterly, and yearly sales forecasting
• Serve as the frontline contact for day-to-day customer needs
• Conduct paper machine audits and service calls
• Communicate customer activity, sales opportunities, and competitive intelligence to the Regional Sales Manager
• Assist and guide machine clothing installations
• Own a specified territory and devise strategies to meet sales objectives
• Perform in-mill repairs of machine clothing to keep products operating
• Build strong customer relationships through on-site support and frequent interaction
• Mitigate warranty exposure through early detection and prevention of potential problems
• Assist paper mills with setting up proper records and completing value results platforms
• Build and maintain comprehensive databases on customer paper machine clothing
• Manage an expense budget within provided guidelines
• Perform other assigned job-related functions

Commissioning Specialist

Service Account Manager

Service Account Manager

NDT Technician

Service Account Manager

Application Sales Engineer – PMC