Bank of America

Financial Planning and Analysis

• Develop a book of business to meet and exceed established performance hurdles
• Source prospective clients through referrals, prospecting, and networking
• Assess customer needs and refer customers to appropriate internal specialists
• Execute customized solutions to meet client needs
• Recommend suitable investment products and services based on client objectives, resources, time horizon, risk profile, and preferences
• Balance investment growth, referral activities, customer follow-up, prospect building, administrative compliance, and professional development
• Organize and manage time, people, and budget to run a productive practice
• Seek specialist expertise to identify planning and investment strategies
• Complete mandated training, assessments, performance goals, and continuing education
• Handle inbound inquiries from leads regarding Merrill offerings
• Position Merrill and Bank of America capabilities
• Collect client profile data and follow standard KYC procedures to open accounts
• Serve as interim Financial Advisor and service client accounts
• Document client interactions and opportunities accurately in Salesforce
• Collaborate with Merrill Financial Advisor Teams, core banking partners, investment partners, and local leadership
• Provide comprehensive advice and deliver client reviews and presentations
• Recommend strategies to help clients achieve financial goals and life priorities

Financial Advisor – Mountain Plains Market

Data Analyst

• Develop, maintain, and deliver recurring business, operational, regulatory, and management reports
• Respond to ad hoc reporting and data requests from business partners and leadership
• Partner with stakeholders to understand reporting needs and define reporting requirements
• Ensure reports are delivered accurately and on established timelines
• Present findings, trends, and data insights clearly and actionably
• Support business decisions through data analysis and reporting
• Write and maintain SQL queries for reporting and analytical needs
• Analyze large and complex datasets to identify trends, issues, and opportunities
• Validate and reconcile data across multiple sources
• Troubleshoot reporting issues and resolve data discrepancies
• Recommend process improvements to increase reporting efficiency and accuracy
• Support report inventory and reporting documentation activities
• Maintain reporting procedures, business rules, and logic documentation
• Ensure reporting processes comply with controls and governance standards
• Participate in report enhancement and modernization efforts
• Assist with audit, compliance, and regulatory requests
• Build relationships with business partners and reporting consumers
• Provide reporting consultation and stakeholder support
• Translate business requirements into reporting solutions
• Manage competing priorities while maintaining strong customer service

Quantitative Analyst, AML Data Analytics & Reporting

General

• Execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function
• Provide analytical and administrative support for LOB- or ECF-specific processes and tools
• Support implementation of quality assurance and quality control processes by gathering and organizing data
• Assess the design and effectiveness of the risk and control environment for Client Operational Services
• Monitor and test controls, identify issues, and support remediation of control improvements
• Conduct and coordinate quality inspection reviews
• Execute QA activities, manage cases, and report results
• Identify procedural updates, test script updates, and data discrepancies
• Support operational research for regulatory exams, internal audits, monitoring, and inspection reviews
• Perform QA reviews on commercial loans for fulfillment and/or servicing teams
• Interpret loan agreements and validate client, facility, and loan setup in the system of record
• Verify loan agreement terms, conditions, renewals, and amendments on the commercial loan platform
• Verify accrual schedules for the life of each loan
• Support project work across multiple teams/sites and recommend process improvements
• Drive defect remediation and professionally address disputes

Business Control Specialist

Associate

• Provide client service support to potentially multiple Financial Advisors
• Support enterprise strategic objectives, operational excellence goals, and client advocacy within the Financial Advisor's business
• Customize solutions based on specific client and advisor needs
• Serve as the most frequent Merrill point of contact for clients' service needs
• Educate bank clients on service and banking offerings
• Ensure timeliness, accuracy, and completeness of client materials
• Follow up on client and Financial Advisor requests
• Help ensure practices align with bank policies and procedures
• Support operational excellence, protect clients, and manage risk
• Identify, deepen, and maintain client relationships
• Promote incorporation of banking into clients' day-to-day practices and communicate outputs to the Financial Advisor
• Support day-to-day team activities, including covering roles during absences or seasonal increases in need
• Lead with a client-first mindset

Registered Wealth Management Client Associate

Analyst

• Perform complex analysis and modeling to minimize loss exposure and negative impacts to customer experience
• Use Excel, SAS, SQL, Tableau, PowerShell, JavaScript, Alteryx, Python, and relational databases for analytical support
• Support strategy development and ensure goals are met
• Propose policy and procedural changes within segmentation structures to produce optimal results
• Evaluate data to assess potential fraud and other risks and create mitigation strategies
• Develop and maintain reports and dashboards
• Work with Product Management to exceed business, team, and enterprise reporting and governance standards
• Implement scalable automated solutions and solve short-term business needs while supporting the long-term vision
• Recommend ways to achieve desired business outcomes and inform decisions using data analysis
• Analyze financial models, market data, financial data, and portfolio trends
• Improve portfolio risk, profitability, performance forecasting, and operational performance
• Lead coordination of product performance reports and updates for senior management

Cons Prod Strat Analyst III

Account Manager

• Perform offboarding of accounts and review required account documentation by finding requirements and completing account closure activities
• Review and approve required account documentation by confirming distribution plans, needed approvals, and supporting documents before asset or cash movement
• Research, follow up on, and resolve more complex routine requests by monitoring asset and cash transfers, tracking account activity, and resolving open items through completion
• Identify risks and process-improvement opportunities through quality review; address gaps and escalate risks or opportunities
• Respond to moderately complex client inquiries via multiple channels and provide client teams with updates on request status, outstanding requirements, and completion outcomes
• Understand end-to-end process flows, controls, risks, and upstream/downstream impacts
• Provide quality service and operations support to internal business partners and external clients
• Assist in training less experienced team members

Account Management Ops Analyst – Private Bank Offboarding

Consultant

• Analyze, design, and optimize business processes supporting transformation objectives
• Analyze processes and document business case opportunities
• Implement process improvement and transformation initiatives supporting Operational Excellence
• Execute change initiatives to improve cost efficiency, quality, productivity, and risk mitigation
• Work with business leaders and subject matter experts
• Ensure collaboration and transparency across integrated business and technology teams
• Drive solution execution within budget and timeline
• Implement low to moderately complex solutions addressing issues and risks
• Gather information from Line of Business partners to identify and implement solutions
• Establish continuous process improvement using process engineering best practices and reusable technology solutions
• Use analytics and critical thinking to translate business problems into structured, design-oriented solutions with defined business-case benefits
• Support enterprise change-management deliverables, including project charters, SIPOC, RACI process maps, risk assessments, control plans, and related artifacts

Horizontal Process Design Consultant – Enterprise Transaction Services

• Support analytical work efforts and projects within a line of business or business discipline
• Extract client, transaction, and performance data using SQL, SAS, Python, Spark/Scala, and database systems
• Connect, integrate, transform, validate, and manage data from multiple internal and external sources
• Perform quantitative analysis to identify trends, answer business questions, and provide actionable insights
• Research data sources, execute established methodologies, and deliver results according to requirements and timelines
• Communicate complex analytical findings and recommendations to technical and non-technical audiences through presentations, reports, dashboards, and business communications
• Use PowerPoint, Word, Excel, and Tableau to present analytical outputs
• Conduct quality assurance and comparison checks, identify data inconsistencies and quality issues, and escalate concerns to leadership
• Follow governance, documentation, workflow, quality-control, auditability, business continuity, and regulatory compliance standards
• Partner with business stakeholders, analysts, supervisors, managers, and technology teams to understand priorities and deliver agreed-upon work

Client Quantitative Analyst I

Operations

• Assess the current-state testing landscape and establish the future-state Quality Control function, including organization design, governance, operating model, procedures, reporting, and capability development
• Design and execute the GPO Quality Control strategy, including governance and continuous improvement of the testing program
• Lead organizational change efforts to implement the target-state testing strategy across FLUs, Process Owners, Risk, Audit, and Enterprise Independent Testing
• Assess existing testing activities across GPO to identify gaps, overlaps, ownership ambiguities, and efficiency opportunities
• Define testing standards, methodologies, and governance requirements
• Lead development and maintenance of a centralized GPO testing inventory
• Lead GPO readiness for Operations Risk 2.0 by defining testing ownership and optimizing testing coverage
• Drive rationalization of testing activities to eliminate duplicative, administrative, and low-value testing
• Oversee monitoring and testing activities, including control execution, case management, and results reporting
• Identify thematic and horizontal control weaknesses and recommend corrective actions
• Lead testing-related enhancements across GPO with Process Management, Issue Management, and business stakeholders
• Establish reporting and governance routines for senior leadership
• Assess the design and effectiveness of the risk and control environment
• Perform monitoring and testing of controls and identify issues and control improvements
• Lead implementation of optimized controls and enhanced QA practices
• Manage the performance and productivity of team members conducting quality inspection reviews
• Manage and review front line unit responses for regulatory exams, internal audits, and monitoring reviews
• Ensure data accuracy and capture information for inspection metrics and dashboard reporting
• Serve as subject matter expert for quality control, testing strategy, and testing governance across GPO
• Influence business partners, Risk, Audit, and regulators

Business Control Manager – Global Payment Operations

• Serve as the first point of contact for Treasury clients submitting treasury, cash management, card, merchant and depository product implementation requests via email and phone
• Handle end-to-end processing for moderately complex implementations
• Engage internal business partners, including Sales & Relationship Managers, Product Managers, Compliance and Operations, as appropriate
• Work directly with clients to resolve implementation issues
• Implement standard and common Treasury product packages for clients
• Monitor implementation progress and end-to-end resolution
• Respond to implementation requests received by email and phone, and questions from internal partners or clients
• Conduct research using various bank systems to respond to client questions and inquiries

Senior Fulfillment Specialist

• Handle medium to large projects for a Line of Business that may be regional or national in scope
• Manage and analyze data
• Recommend policy and procedural changes
• Develop measurement criteria and project plans, including cost and resource estimates
• Work with senior management to evaluate current methods and develop strategies to implement project-driven change and improvements
• Analyze current-state processes, operations, procedures, and workflows to identify pain points and develop potential solutions
• Build business cases for improvement recommendations and drive implementation execution
• Coordinate with the business on project tasks, deliverables, statuses, and success measures
• Partner with operations management to create project impact and guide internal teams
• Maintain relationships with client stakeholders, communicate updates, and escalate issues
• Perform risk management activities to minimize project risks
• Create and maintain comprehensive project documentation
• Identify improvement opportunities and support change execution

Operations Project Consultant

Growth Marketing

• Own the territory and growth of investment advisory assets
• Partner with Financial Advisors and Market Executives to identify growth opportunities and create action plans
• Coach advisors on positioning advisory relationships using investment insights
• Explain advisory relationships and investment recommendations to clients
• Drive brokerage-to-advisory conversions, new asset acquisition, referrals, retention, and wallet share expansion
• Lead opportunity reviews and pipeline discussions; identify priorities, clear obstacles, and create accountability
• Coach advisors on business development and advisory positioning using guidance from the Chief Investment Office
• Participate in client and prospect meetings, provide solution expertise, and help close business
• Support recruiting, onboarding, private briefings, and client events
• Track and communicate results using data and insights
• Work directly with market leadership and influence execution of strategic priorities

Advisory Growth Specialist

Artificial Intelligence

• Lead and execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function
• Represent GEAR in enterprise AI and Copilot governance forums, councils, steering committees, and Business Controls workgroups
• Translate enterprise AI strategy, governance standards, and risk expectations into practical requirements
• Assess the design and effectiveness of risk and control environments
• Identify, assess, and prioritize responsible AI opportunities
• Manage the AI opportunity pipeline from ideation and governance review through implementation, adoption, benefits measurement, and scale
• Coordinate risk assessments, approvals, documentation, readiness activities, and stakeholder engagement for AI-enabled solutions
• Lead enablement through playbooks, training, AI Champion and Innovator engagement, adoption metrics, risk indicators, and executive reporting
• Design and implement governance and oversight frameworks supporting Global Operations Legal Order Policy requirements
• Lead governance routines, including agendas, materials, minutes, decision records, action tracking, and follow-up reporting
• Define and monitor adherence measures, control performance indicators, issue themes, governance outcomes, and remediation progress
• Support control monitoring and testing, identify gaps, recommend enhancements, and track corrective actions and milestones
• Identify procedural improvements, automation opportunities, thematic trends, and coaching needs
• Partner with operations, legal, risk, compliance, audit, and control teams to drive alignment, escalation, and sustainable risk outcomes
• Advise and challenge business leaders on control effectiveness, policy adherence, operational risk, and remediation strategies
• Establish management reporting, performance measures, and escalation protocols
• Identify control gaps and emerging risks, evaluate root causes, and drive corrective actions and process improvements
• Lead optimized controls and enhanced Quality Assurance practices
• Manage team-member performance and productivity for quality inspection reviews
• Ensure timely QA activities, including control execution, case management, and results reporting
• Manage and review front-line responses for regulatory exams, internal audits, and monitoring reviews
• Ensure data accuracy and capture information for inspection metrics and governance dashboards

Business Control Manager – AI, Policy Governance, Oversight

• Own the territory and drive growth of investment advisory assets
• Partner with Financial Advisors and Market Executives to identify growth opportunities and create action plans
• Drive brokerage-to-advisory conversions, new asset acquisition, referrals, retention, and wallet share expansion
• Lead opportunity reviews and pipeline discussions
• Identify priorities, clear obstacles, create accountability, and help advisors turn plans into results
• Coach advisors on business development and advisory positioning
• Sit in client and prospect meetings, explain the value of advisory relationships, provide solution expertise, and help close
• Support recruiting, onboarding, private briefings, and client events
• Showcase Merrill’s capabilities and bring in appropriate specialists
• Track and communicate results using data and insight
• Work directly with market leadership to influence execution of strategic priorities

• Deliver analytical research and data-driven insights supporting commercial banking clients and prospects
• Develop economic and market insights, industry analysis, pitchbooks, and relationship reviews
• Leverage data to tell stories and support internal idea generation and transaction execution
• Strengthen client engagement and observe client interactions to build foundational knowledge
• Analyze market and industry data for client/prospect meetings, pitchbooks, and relationship reviews
• Collaborate with Market Executives, Relationship Managers, and teams across the bank on client presentations and deals
• Observe and support credit approval and treasury solutions processes
• Coordinate clients, prospects, product partners, and deal teams during transactions
• Deliver new business analytics, monitor client activities, and perform portfolio optimization
• Interpret financial and cash flow statements to assess company financial conditions and industry trends
• Collaborate with domestic and international teammates and Product Specialists to design and deliver financial solutions

Financial Advisor – Mountain Plains Market

Quantitative Analyst, AML Data Analytics & Reporting

Business Control Specialist

Registered Wealth Management Client Associate

Cons Prod Strat Analyst III

Account Management Ops Analyst – Private Bank Offboarding

Horizontal Process Design Consultant – Enterprise Transaction Services

Client Quantitative Analyst I

Business Control Manager – Global Payment Operations

Senior Fulfillment Specialist

Operations Project Consultant

Advisory Growth Specialist

Business Control Manager – AI, Policy Governance, Oversight

Advisory Growth Specialist

Commercial Associate – Middle Market