Banner Health

Physician Assistant

• Take and record vital signs, symptoms, measurements, chief complaints, and pain scores
• Report patient condition changes to clinicians
• Assist providers with examinations and minor in-office procedures, including phlebotomy, ear irrigation, and EKGs
• Act as chaperon as needed and follow universal precautions and PPE requirements
• Prioritize patient flow through the clinical process
• Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, scheduling, and communicating test results
• Administer medications according to established policies and procedures or clinician direction
• Maintain complete medical records and provide accurate billing information
• Clean and disinfect equipment, exam rooms, and storage areas; coordinate equipment repairs
• Order supplies and stock patient care areas
• Perform medication-related tasks, including expired medication and equipment checks and recalls
• Complete onboarding, orientation, and simulation training activities as directed
• Interact with providers, staff, patients, families, physician offices, healthcare institutions, community providers, and agencies

Medical Assistant, OBGYN, Women's Health

Nurse

• Assess, plan, implement, evaluate, and document nursing care for assigned patients
• Assess patients' physical, psychological, social, spiritual, educational, developmental, cultural, and discharge-planning needs
• Review patient histories, diagnostics, laboratory data, and abnormal results with physicians and caregivers
• Formulate, initiate, review, and revise individualized plans of care and discharge plans
• Provide direct patient care and coordinate, delegate, and supervise health care team activities
• Promote continuity of care through accurate communication with other caregivers
• Evaluate patient and family responses to care and teaching and assess progress toward goals
• Maintain timely, accurate, and complete patient-record documentation
• Provide evidence-based care and participate in research, shared leadership, education, orientation, precepting, and mentoring
• Support improvements in nursing quality indicators and patient outcomes
• Interact with staff, physicians, patients, families, external providers, agencies, and clergy
• Support multiple hospital units, including Progressive Care, Med/Surg, and Outpatient Observation, across Banner University Medical Center Tucson and South Tucson campuses
• Work a 3x12-hour day schedule from 7:00 AM to 7:30 PM with weekend rotations

Registered Nurse, RN, Resource Team

Representative

• Answer phones and prioritize work to ensure timely and appropriate patient care
• Obtain and manage insurance authorizations for medical imaging, procedures, specialty medications, and other healthcare services
• Serve as liaison among providers, medical assistants, patients, and insurance companies
• Resolve authorization-related issues and prevent treatment delays
• Coordinate patient flow, registration, check-in, and appointment scheduling
• Enter patient and insurance information, provide intake forms, and obtain required signatures
• Verify insurance eligibility, benefits, referrals, pre-certifications, and authorizations
• Calculate and collect patient liability and explain financial policies and payment resources
• Enter payments and charges, reconcile daily transactions, balance the cash drawer, and prepare bank deposits
• Schedule office visits and procedures according to payer plan provisions and confirm upcoming appointments
• Communicate with patients, families, care teams, management, centralized services, and HIMS by phone, email, and in person
• Respond to medical-record requests according to company policies and applicable laws
• Provide patient-flow support, including escorting patients, taking vitals and histories, assisting with treatment, distributing mail and faxes, and ordering supplies
• Work independently in a fast-paced, high-volume environment while retaining changing payer information and exercising sound judgment

Prior Authorization Representative – Neurology

Guest Services

• Provide concierge service and high-level customer service to assist with wayfinding
• Act as a local resource to visitors and help ensure a pleasurable and safe environment
• Meet, greet and assist patients and guests
• Provide general information about services, facilities and the surrounding geographical area
• Respond to special requests and arrange transportation or other services
• Gather and provide information about property amenities and nearby establishments
• Coordinate patient needs with other departments and contact appropriate personnel
• Coordinate access to care delivery areas and perform visitor authorization procedures
• Serve as liaison between visitors and staff and relay visitor concerns
• Answer phones, transfer calls, take messages and relay information
• Provide facility tours and walk customers to appropriate areas
• Assist with patient and guest inquiries with minimal supervision

Medical Assistant, OBGYN, Women's Health

Registered Nurse, RN, Resource Team

Prior Authorization Representative – Neurology

Guest Services Liaison