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Senior Project/Program Manager
Blue Cross NCPosted 10/20/2026full-timeRemote • North Carolina • United StatesSenior💰 $89,174 - $142,679 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management, resource planning, and business process improvement, ensuring successful implementation and compliance with organizational objectives. Strong analytical skills are utilized to assess risks, develop mitigation strategies, and enhance project performance.
Highest-signal resume keywords
Project ManagementProject Plan DevelopmentResource ManagementBusiness Process ImprovementsImplementation Management
About the role
Key responsibilities & impact- Lead and manage the day-to-day operational and tactical aspects of multiple or enterprise-scale projects, new initiatives, and ongoing business deliverables
- Identify, evaluate, and resolve issues that conflict with project deliverables
- Collaborate with project team members, business owners, and sponsors to develop and implement projects/programs
- Assess project risks and develop mitigation and contingency plans
- Oversee projects to ensure required resources, milestones, and successful implementation
- Develop project plans and recommendations aligned with departmental/company objectives; track and report project status
- Negotiate project resources, delegate work, maintain customer contact, and assess customer/client satisfaction
- Coordinate policy, procedure, compliance measurement, and audit requirement activities
- Represent BCBSNC with consultants, vendors, and other external parties, including vendor service delivery management
- Analyze and develop business processes to ensure quality, cost effectiveness, timely customer service, and regulatory compliance
- Develop escalation processes, business process improvement initiatives, and communication plans
- Perform analytical functions and coach others in analytical, technical, and related areas
- Propose solutions using analysis tools such as cost/benefit analysis and flowcharting
- Document and present project management results through criteria, issue analysis papers, and reports
- Develop and track budgets, operating plans, and financial cost forecasts
- Provide indirect reports with expectations, feedback, coaching, mentoring, and/or training
Requirements
What you’ll need- Bachelor's degree or advanced degree (where required)
- 5+ years of experience in related field
- In lieu of degree, 7+ years of experience in related field
- Project management
- Project plan development
- Resource management and resource planning
- Business process improvements
- Implementation management
- Project performance management and oversight
- Process improvement initiatives
- Must be located in North Carolina, as indicated by the employer-selected location 'Remote Flex - North Carolina'
Benefits
Comp & perks- Annual Incentive Bonus based on annual corporate goal achievement and individual performance
- 401(k) with employer match
- Paid Time Off (PTO)
- Competitive health benefits
- Wellness programs
- Robust Total Rewards package
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project Performance ManagementProcess Improvement InitiativesBudget DevelopmentCost/Benefit AnalysisFlowcharting
Soft Skills
CoachingMentoringCollaborationNegotiationCustomer Satisfaction Assessment
Industry Keywords
Regulatory ComplianceOperational ManagementTactical AspectsRisk AssessmentAudit Requirements