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Senior Research Operations Program Manager
Match GroupPosted 10/20/2026full-timeNew York City • New York • United StatesSenior💰 $167,475 - $201,075 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in research operations and program management, with a strong focus on building operational systems that enhance team effectiveness and collaboration. Proficient in leveraging innovative tools, including generative AI, to optimize research processes and support product development.
Highest-signal resume keywords
Research Operations ManagementProgram ManagementStakeholder ManagementOperational Systems DevelopmentInnovative Tools Utilization
About the role
Key responsibilities & impact- Source and coordinate research participants through recruitment, community organizations, and internal and external networks
- Lead coordination of in-person research, including facilities, staffing, and compliance
- Manage research impact programs such as demo days, insight share-outs, and roadmapping workflows
- Partner with Legal, Safety, and IT to ensure secure and ethical data and tooling practices
- Evaluate and manage vendor relationships supporting research scale and innovation
- Remove operational blockers so researchers can focus on insight and synthesis
- Identify opportunities for AI and new tools or methods to improve research planning, recruitment, synthesis, and knowledge sharing
- Design systems and operating models that make insights easy to share and find across teams and studies
Requirements
What you’ll need- 5+ years of experience in research ops, program management, or scaled operations in a tech environment
- Proven track record of building operational systems that support growing teams
- Strong communication and stakeholder management skills
- Experience leveraging innovative tools and technology (e.g., generative AI) to scale operational effectiveness
- Champions team culture in authentic, courageous, and empathic ways
- Product mindset, with an understanding of how research informs product decisions and moves at the pace of product teams
- Sound judgment and the ability to move quickly on complex, ambiguous projects
- Familiarity with the product development lifecycle and how research fits into it
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Research OperationsProgram ManagementOperational Systems DevelopmentData ManagementVendor Relationship Management
Soft Skills
Strong CommunicationStakeholder ManagementTeam Culture AdvocacySound JudgmentProblem Solving
Tools & Technologies
Generative AIResearch ToolsData ToolingCollaboration Platforms
Industry Keywords
Product Development LifecycleResearch PlanningComplianceInsight SharingOperational Effectiveness